Sun/moon Roof Assembly problems of the 2020 Hyundai Palisade

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Several unknown warning lights illuminated, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer; however, the failure was not duplicated. The failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed with spark plug and ignition coil failures. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. In addition, the contact was informed that the oil was a quart and a half low. The contact was advised to add a quart of oil to the engine every 1,000 miles. The failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with a failed solenoid. The contact was informed that the solenoid needed to be replaced. The vehicle was repaired. In addition, the contact stated that since the vehicle was purchased, the vehicle had displayed nineteen fault codes. The contact stated that months later, while driving at an undisclosed speed, the passenger's side sunroof arm deflector detached. The vehicle was taken to the dealer, where it was confirmed that the passenger's side sunroof arm deflector had detached. In addition, the contact was informed that the driver's side sunroof arm deflector was fractured. The dealer attempted a temporary repair using tape, but the failure reoccurred. The vehicle was taken back to the dealer, and the dealer reapplied tape, but the failure reoccurred. The contact stated that the temporary application of tape and debris had detached. The force of the wind caused the driver's side sunroof arm deflector to detach. In addition, the contact stated that the loud sound and the debris from the sunroof were over the contact's head. In addition, the contact's minor child was an occupant of the vehicle at the time o.

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 95,390.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 75 mph, the contact heard an explosion above her head. The contact stated no warning light was illuminated. The contact pulled over and looked for a tire blowout or damage from road debris. The contact stated that she looked at the sunroof and noticed a hole the size of a basketball in the center of the sunroof. The contact stated that the sunroof was almost completely shattered. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was shattered by road debris and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 43,731.

Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself.

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving 20 mph, an explosion was heard. Later, the sounds of marbles rolling around the vehicle were heard. When the contact opened the sunroof, she noticed the sunroof glass had detached. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The dealer was made aware of the failure and informed the contact that the next available appointment would be in November. The contact contacted an independent mechanic and was able to schedule an upcoming appointment. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact they would call back. The failure mileage was approximately 40,000.