general problems of the 2021 Hyundai Palisade - part 2

Update to complaint #11631235 at time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA.

I’m having trouble with getting insurance protection on my 2021 Hyundai Palisade. It appears that the SUV is easy to seal. State farm and travelers insurance company will not write a policy on a Hyundai vehicle.

On 7/23 my family experience a very horrific event. While traveling on a road at approximately 35 mph our rear passenger window exploded. The explosion was unexpected and dangerously unsafe. There was debri of broken glass all over our bodies , hair, clothing and inside our vehicle. Luckily our family was not injured. Since then our family has really questioned the safety of your vehicles after learning that this type of event is happening to other Hyundai Palisade owners. I created a case and have not heard back from anyone nor any dealership cannot provide assistance in my area. My kids and family are afraid to get into a vehicle we thought was safe but apparently is not. I need someone to call me and I need to stop being transferred over and over to different customer service reps and need Hyundai to take responsibility for our loss family time, appointments and mental insecurities caused by this explosion.

When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.

My locks start making a clicking noise randomly, sometime when vehicle is off some times when it is going down the road. It makes a series of clicks, sounds like doors are locking and unlocking, then I get a warning that pops up on dash that says child safety lock failure. When I took it to the dealership they could not get any failure codes when they hooked up computer.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign numbers: 22v633000 (trailer hitches) and 22v627000 (visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Additionally, the contact stated that the passenger's door failed to unlock. The contact stated that the failure was intermittently.

The sunroof exploded and shattered while driving on the highway. It was very loud and startling and could have caused us to get in a wreck as it sounded like a gun went off. Also, we then had to drive with a hand on the sunroof cover so the glass wouldn't come into the car as it was very windy and it was unclear if the cover would stay shut. There were no warnings whatsoever. It is at the dealership now and has been confirmed.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Driving down I-5 and heard an extremely loud explosion above driver and passenger seats. Upon inspection at home, the sunroof has shattered with a hole directly in the middle of the unit. No debris or vehicles were in front of the vehicle during the incident.

While driving our Palisade on the freeway, the sunroof exploded without warning. Fortunately, the sunroof was closed and we had the internal compartment closed and no one was behind us on the freeway. So the glass did not enter the vehicle or hit another vehicle. But if the indoor compartment was open then glass would have entered into the vehicle and striking individuals in the car. The shattered glass did do damage to the top of our car (I. E. Scratches deep enough to take off the paint completely). Based on online forums, and one law firm’s (based in connecticut) website, this is a known problem with the Hyundai Palisade. It also appears that the NHTSA is investigating the kia sorento for this same problem. Thus, the problem has been replicated in other vehicles and kia/Hyundai are aware of the problem. Our vehicle has not yet been inspected by anyone (we are taking it to the dealer in the near future). There was no warning that this was going to happen, it just sounded like a gun was being fired in our car.

The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 23v180000 (visibility, wiper) and 22v633000 (trailer hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Hyundai Palisade. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 22v633000 (trailer hitches). The contact stated that the fuse was removed and that the exterior lights became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 41,891.

Driving down the highway at 70 mph, no other vehicles around, we heard exploding glass shatter above us. The sunroof cover was closed, so no glass in the cabin. There was nothing around us nor anything flying in the air that could have hit the sunroof. We stopped as soon as we could safely to look at it and the sunroof glass was shattered in the middle. I had to use gorilla tape to cover the glass so we could drive the last 2 hours home. My wife had to hold the cover closed for fear it would open and glass fly in to the cabin. Our safety was at risk as the glass could have fallen in. And cut us or flown in our eyes as we were traveling at highway speed. We have an insurance claim, we have contacted Hyundai with photos, and no response from Hyundai at this time. No warning lights or messages were on in the vehicle. We have a repair estimate including glass clean up and new glass installation. We researched and appears that sunroof explosions have happened on Hyundai models, I guess we weren’t the exception.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was unavailable. The contact stated that the dealer had performed an interim repair. The contact stated that the dealer had inspected the tow hitch module and removed the fuse and disabled the trailer hitch operation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The final remedy was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool showed no open recall.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I started my car using my key fob so the car wouldn’t be as hot when my baby and I got in. I walked to the back passenger side, unlocked the car and put my baby into the car. I then walked around to the driver’s side door and somehow the car was locked even though I had just unlocked it. I had my keys in my hand so I pressed the unlock button. My car would not unlock. I tried all of the doors and tried to lock and unlock my vehicle multiple times. I was about to break a window since my 7 month old was locked inside when I realized maybe the trunk would open. It did and I had to climb through my trunk to get into my vehicle to unlock it. This is exceptionally dangerous as I live in a very hot climate and a child can die in a hot car in minutes. Even though the car was running if you do not get into your car in 10 minutes the car automatically turns off. If someone does not remain calm in that situation they may not think to try the trunk. I have not yet notified the dealer or had the vehicle inspected. I was able to recreate the incident without my child inside. If anyone would like to inspect my vehicle that is fine. This is a deadly accident waiting to happen.

The contact owns a 2021 Hyundai Palisade. The contact stated that while having a routine oil change and service, the local dealer informed her husband about NHTSA campaign number: 22v633000 (trailer hitches) and that the remedy was not yet available however, her husband was informed that he could remove the fuse to prevent the failure. The vehicle was not repaired. The manufacturer was notified of the issue but provided no additional assistance. Parts distribution disconnect.

While driving on I-95 near bangor maine there was a loud noise. The sun roof glass exploded and glass fell inside on the driver and passenger. Glass also flew into the air on the vehicles traveling behind. There where no vehicles traveling in front of it during the glass explosion.

The car randomly stopped in the middle of not where, like a stop sign, high way, and anywhere while driving it. Very unsafe… the car ask you to put the car on neutral or parking then the car does not want to start. After 15 min you can start the car with neutral button. Not solution has been make by Hyundai. They have a lot of the same issue, and Hyundai does not know what to do next.

The contact owns a 2021 Hyundai Palisade . The contact received recall notification of NHTSA campaign number: 22v633000 (trailer hitches) and the vehicle was taken to the dealer. However, the dealer declined to inspect the vehicle for the interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the interim recall repair. The manufacturer was not made aware of the issue and advised the contact that the dealer was not required to do so. The contact had not experienced a failure.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v633000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Child safety lock failure. It is constantly unlocking and locking randomly when the car is parked or driving.

While driving my car the sunroof randomly shattered. It sounded like it had exploded. The shade was closed so I was protected from the glass. There were no other cars around or hazards overhead. It was 100f outside and the ac was running in the car. Other owners of this model are seeing similar issues. . Read more...

Windshield cracks easily it's a problem with this vehicle.

Component: child safety lock system risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds. Problem reproduced: the dealership replaced a part the first time we took it in for the issue. The issue persisted. We brought it back when the issue happened again and the dealership said they couldn't reproduce the issue. It happens randomly. I have a video I made showing the issue happening several times in a row and provided the video to the service department. I have an appointment tomorrow morning to drop the car off again for them to diagnose. Inspected: not been inspected by manufacturer, police, insurance rep or others. Symptoms: you can hear the child lock system trying to physically engage over and over again when walking near to the locked car with the fob in your pocket. When inside the vehicle the same happens when trying to turn on the child safety lock via the button on the driver side arm rest in the driver side door. After the repeated clicking sound there is an alert that appears on the lcd screen in the dash above the steering wheel and a chime. The alert says: "child safety lock failure" then goes away. I have a video reproducing this several times in a row: https://photos. App. Goo. Gl/lbvectvyha2lxlsp7 the last time we brought this to the dealership they said they could do nothing if they weren't able to reproduce the problem. We have an appointment to drop it with them again tomorrow to diagnose the issue.

The electronic child safety lock system that is controlled with the door panel has been consistently failing since about 6 months after I got my vehicle. It tries to the lock the doors repeatedly until the system fails and tells me "child safety lock failure" on the display. I have had it in the service department on four separate occasions where they have not been able to pinpoint the issue. They have replaced the door actuators in the rear doors as well as some of the fuses and wiring, but I have not gotten a resolution from any of the actions. It appears that there is some connection to my key fob because when I'm approaching the vehicle I can hear the locks start to engage. My concern is that once the system fails, the child safety locks are no longer engaged, which means my children can open the doors.

From driver: "while traveling westbound on john lynch st, I approached the left turn lane heading southbound on valley st. I engaged the brakes and began navigating the left turn at approx. 30 mph. While turning, the vehicle's "lane assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway. " follow-on questions: 1) how fast was the customer traveling when they were actively turning? a. 30 mph, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 mph, with an active turn speed of 30 mph. 2) what was the recent usage of the vehicle before the incident? was it used that day? how long had the vehicle been driving before the incident? a. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? a. Vehicle operator observed that the lane assist dash board icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the lane assist feature by both pressing and holding the lane assist button located inside of the vehicle. 4) any after-market equipment installed? a. Vehicle was equipped with both law enforcement lights and law enforcement siren. 5) any upfits? a. The vehicle did not have up-fits. 6) will the customer agency consent to the oem (or NHTSA) retrieving information from the vehicle's event data recorder? a. Yes.

My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side. Hyundai Palisades has several lawsuits pending this windshield substandard spiderwebbing due to soft blows! Hyundai says they have no replacement windshields available? this presents a very dangerous situation as we two grandchildren in this vehicle. Forget about insurance deductibles we need this windshield replaced ASAP! can you help? thank you grandpa nick antonecchia.

Constant rattle and vibration coming from passengaer seat belt connector, sunroof and hud module on dash.

Oxygen depleting lighter than air toxic gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle. It is not just the smell, but the oxygen depleting gasses emitted by whatever is causing the occurrence. Most own ers complain about the smell, but the smell is directly related to the intoxicating & probably deadly carcinogenic funes. Thank you for your time.

I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south florida and the ac was on. But I have no idea why it spontaneously cracked.

Windshield glass cracked in two different locations. One caused by a small pebble and the second looks to have cracked on its own. Vehicle only 6 months owned.