Table 1 shows one common seat belt related problems of the 2025 Hyundai Palisade.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
For over 6 months, manufacture has failed to address recall, vehicle was brought to dealer the same week the recall was published and has been in multiple times since then.
This complaint is a follow-up update to my previously filed complaint, NHTSA complaint no. 11726321, filed on March 23, 2026, regarding two open safety recalls on my 2025 Hyundai Palisade sel premium, VIN [xxx] . I am filing this updated complaint to report that a second failed repair attempt has now occurred on the seat belt recall (NHTSA recall no. 25v607 / Hyundai recall no. 283). Updated status of seat belt recall (25v607): first repair attempt: January 19, 2026 at liberty Hyundai, mahwah NJ (invoice no. [xxx). Technician confirmed open recall. No correction made. Parts specially ordered (rc283-s8500-qqh seat belt buckle kit). Parts were not available. Second repair attempt: April 2026 at my servicing Hyundai dealer. Technician again confirmed open recall. Seat belt buckle parts remain on order and are still not available. No correction made. Two documented failed repair attempts now on record. Updated status of airbag recall (26v034): as of the date of this complaint, Hyundai has still not developed a remedy for the third row airbag fmvss 226 violation. No repair has been attempted or completed because no fix exists. This recall remains completely unresolved. Summary: I purchased this vehicle on [xxx] from maxon Hyundai, union NJ. This is my primary and only family vehicle. I have children who regularly use the third row. After two separate dealer visits spanning more than three months, neither safety recall has been repaired. Hyundai has been unable to provide parts for the seat belt recall and has no remedy developed for the airbag recall. I am formally requesting that NHTSA: 1. Note this updated repair history in connection with complaint no. 11726321 2. Escalate pressure on Hyundai motor America to expedite parts availability for recall 25v607 3. Continue monitoring Hyundai's progress on developing a remedy for recall 26v034 (fmvss 226 violation) 4. Consider whether Hyundai's ongoing failure to remedy these safety defects warrants information redacted pursuant to the freedom of information act (foi.
Unknown I am making complaint of the 3rd row airbags not passing federal inspection. I have not been in accident, but at this point I am very scared to drive my vehicle. I am trying to work with Hyundai motor company corporate to find another solution, since there is no remedy available and they do not know when it will be available. I was told to not put anyone in the back seat, but I purchased the vehicle for 3 rows because I need 3 rows for my family. I feel that myself, and others, were mislead when purchasing or leasing any 2020-2025 Hyundai Palisade. If we would of have known, we would of never purchased the vehicle.
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts for the repair were on back order, and there was no loaner vehicle available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.
My 2025 Hyundai Palisade has active safety recalls with no remedy available: recall 283 (seatbelt – 1st and 2nd row) recall 292 (third-row ejection mitigation) I have three young children (ages [xxx] , [xxx] , and a [xxx] ) in car seats and cannot avoid using the affected seating positions, including the third row. I contacted Hyundai motor America and my dealership and was advised: there is no remedy available, there are no safety protocols or usage guidelines, there is no next step or interim solution. I am concerned because my children are regularly using seating positions impacted by these recalls, and I have not been provided guidance on safe operation in the meantime. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure.
I am the owner of a 2025 Hyundai Palisade sel premium, purchased in April 2025, currently at approximately 19,000 miles. I am writing to formally report two open safety recalls on this vehicle for which no remedy is currently available: 1. Third-row side curtain airbag recall: affecting approximately 568,576 Hyundai Palisade vehicles (model years 2020–2025). The third-row side curtain airbags may not deploy correctly during a rollover, failing to prevent passenger ejection. This defect is a documented violation of federal motor vehicle safety standard (fmvss) no. 226. As of the date of this complaint, Hyundai has not developed a fix. Owner notification letters are expected in late March 2026. In the interim, owners have been advised to avoid using the third row. 2. Seat belt recall: a separate seat belt recall is also open on this vehicle. I ordered the parts for this repair months ago and am still waiting. No repair has been completed to date. As a result, I am driving a brand-new vehicle with two unresolved safety defects and no timeline for repair on either. Because I have children who regularly occupy the third row, I am being forced to either expose them to a known safety risk or stop using the vehicle as intended. I am formally requesting that NHTSA: - investigate the urgency of Hyundai's timeline for developing a remedy - review whether Hyundai's interim guidance to owners is adequate given the severity of the fmvss 226 violation - consider whether a 'do not use third row' advisory should be formally and officially issued to all affected owners I purchased this vehicle in good faith as a family SUV. The inability to safely use the third row renders it unfit for its intended purpose. I urge NHTSA to apply pressure on Hyundai to expedite a remedy. VIN details [xxx] make: Hyundai model: Palisade sel premium model year: 2025 purchase date: April 2025 current mileage: ~19,000 miles information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
There are two major safety recalls that have not been fixed by the manufacturer, making this vehicle unsafe to drive. 1) seatbelts come undone; no estimated timeline for parts to be available for repair 2) vehicle's interior cabin design may not provide sufficient protection for third-row occupants during a rollover; no estimated timeline or remedy available for repair.
I am submitting this formal complaint regarding an active safety recall affecting the seat belt system of my 2025 Hyundai Palisade xrt. Hyundai has acknowledged the existence of the defect. However, I was informed by a Hyundai customer service representative [xxx] ), under case number xxx, that there is currently no available remedy or repair for this recall. This situation is deeply concerning, as it involves a critical safety component intended to protect occupants in the event of a collision. Due to the nature of this defect, I do not feel safe operating the vehicle under any circumstances. Despite the acknowledged safety risk, Hyundai has not provided any adequate interim solution, such as a replacement vehicle or transportation assistance, leaving me effectively unable to safely use the vehicle. This places me in an unreasonable and unsafe position, as I am left with a vehicle that poses a potential risk to my safety without any available corrective action. I respectfully request that the national highway traffic safety administration investigate this matter and take appropriate action to ensure that Hyundai provides a timely and effective remedy, as well as appropriate support to affected consumers. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Seat belt in the 2nd row became spontaneously unbuckled while driving. Seat belt was attached to my daughter's car seat and was snug and latched for several weeks before it spontaneously came undone while driving on the highway.
The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for dealership to receive the part to due backorder. This is the second time that the driver seatbelt latch needs to be replaced within just a month and half. Huge safety issue. No warning icon for seatbelt latch failure. The software is also another recall that keeps need to be updating.
I am less than 8 months into a brand new vehicle that has had and has major safety recalls with no remedy in sight. I bought this car for safety and driving it while seatbelts and ejection mitigation have all failed NHTSA standards is horrifying for me and my family.
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 26v034000 (air bags) and 25v607000 (seat belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer for a service appointment, and the contact was informed that the parts were on back order for NHTSA campaign number: 25v607000 (seat belts); and that parts were not yet available for NHTSA campaign number: 26v034000 (air bags). The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.
Vehicle is a 2025 Hyundai Palisade subject to Hyundai recall 292, concerning improper deployment of the third-row side curtain air bags in a crash, in noncompliance with fmvss 226 (ejection mitigation). Per Hyundai's recall notice, the remedy is still under development and no repair is currently available. The manufacturer has advised owners to continue driving while awaiting the remedy. The safety concern is significant because an infant is regularly transported in the third row of this vehicle. In a side-impact crash, improper side curtain air bag deployment increases the risk of injury or occupant ejection — a risk that falls directly on the person seated in the affected row. With no remedy available, owners have no means to mitigate this risk other than ceasing to use the third row entirely, which is not a reasonable long-term solution for a three-row SUV purchased specifically to accommodate additional family members. Regarding the specific guideline questions: the defect is a manufacturer-identified noncompliance and has not been (and cannot be) reproduced or inspected by a dealer, because no diagnostic or repair procedure exists. There are no warning lamps or pre-failure symptoms, as the defect would only manifest in the event of a crash. The vehicle has not been inspected by the manufacturer, police, or insurance, as no crash has occurred. I am filing this complaint to formally document the safety risk while a remedy remains unavailable, and to request that NHTSA prioritize expedited development and deployment of the fix.
My 2025 Hyundai Palisade has multiple open safety recalls that have not been repaired and make the vehicle unsafe to operate. The dealership confirmed safety recalls effect my vehicle and my car is currently at the dealership since April 3rd. The first recall 283, involves the seat belts in the 1st and 2nd rows. Parts were ordered on January 20, 2026, but the repair has still not been completed after several months. The second issue is recall 292 involving the ejection mitigation system and defective 3rd row airbags. This defect can allow rear passengers to be ejected from the vehicle during a crash. I have been informed that there is currently no remedy available for this recall. Hyundai has failed to provide a repair within a reasonable time, and one of the defects has no available fix. I do not feel safe transporting my family in this vehicle due to these unresolved serious safety issues. Hyundai provided me a 2024 sante fe loaner vehicle in which is currently under safety recall for seatbelts and has no other loaners available for me. Hyundai USA, case manager [xxx] , case #xxx has denied buy back without explanation. My vehicle is currently not drivable, unsafe, and no remedy available. I want a buy back to be able to purchase a new, safe vehicle for my family. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was released, the chime sounded for an extended while, indicating that the seat belt was not fastened. While driving at various speeds, the vehicle bounced like the rear shocks were failing, allowing the passengers to feel any uneven pavement. While accelerating, the vehicle hesitated before accelerating. The vehicle was taken to a dealer, who diagnosed that the rear shocks had failed and needed to be replaced. The shocks were on back order, causing a delay in the repair. The dealer also confirmed that parts for the recall repairs were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,311.
On December 15, 2025 I brought my vehicle in to mcdonald Hyundai in highlands ranch, CO for a recall and was told the seatbelt parts would need to be ordered for Hyundai recall 283. I was told the seatbelt recall parts would take 2 weeks to arrive. January 15 I was notified by the dealership that the parts were in stock and ready to schedule. However, when I attempted to schedule the service, I was told the parts for my vehicle had been given to another customer. I was also told all seatbelt parts are now backordered with “no eta” and that I must personally call every two weeks to check on the inventory status of recall parts in the service department at mcdonald Hyundai. I asked the service advisor (bo) for the service manager’s contact information on 3 different occasions and he refused to provide the service manager’s contact information every single time. I am still driving with my children daily under an active seatbelt recall more than 6 weeks after I was told my recall parts were ready to install.
I was in a car accident on the freeway. Hit from behind. Non of the seat belts locked from the shoulder. Me and my 4 kids all suffered whiplash. The seat belt failed to restrain.
The contact owns a 2025 Hyundai Palisade. The vehicle was taken to the dealer to be repaired under NHTSA campaign number: 25v607000 (seat belts); however, the dealer kept the vehicle for a week, but the recall repair was not performed. The contact was informed that the vehicle was not repaired. The contact was informed that the technicians were busy and were unable to perform the recall repair. The contact stated that the dealer provided paperwork stating that the recall repair had been completed; however, the dealer informed the contact that the recall repair was not completed due to the part not being available. The contact stated that prior to receiving the recall notification, on a separate occasion, the gear shifter failed to function as intended. The contact depressed the gear shift button several times before the transmission shifted as needed. Most recently, while driving at an undisclosed speed, the steering wheel seized. The contact used force to maneuver the steering wheel. The vehicle was towed to the dealer, and a diagnostic test was pending. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that the rear passenger's side seat belt assembly failed to latch on the initial attempt and required a second attempt to forcefully secure the seat belt buckle. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the recall repair could not be performed because the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.
I am writing to formally report Hyundai’s failure to remedy safety recall 25v607 involving defective first and second-row seatbelts in our 2025 Hyundai Palisade. The recall was issued in September 2025 and stated no remedy was yet available but the vehicle remained safe if belts were checked after fastening. In December 2025, the front passenger seatbelt in our vehicle began unlatching while driving at highway speeds, even after confirming proper engagement as instructed by Hyundai. We have repeatedly contacted Hyundai of 110 (farmingdale, NY) regarding remedy availability. A remedy became available in early December, and we were put on the dealership's list to order parts from Hyundai directly on December 30, but the parts still continue to be on backorder. We have minor children who must now rely on seatbelt-based car seat installation due to weight limits on latch. This is our only vehicle and it is virtually unusable at this point because I cannot in good conscience put my child in a car seat secured by a defective seatbelt. Given the documented malfunction of the seatbelt system, we are extremely concerned about the continued safety of this vehicle. Hyundai has not offered: - a loaner vehicle - a repurchase - a timeline for remedy we respectfully request investigation into Hyundai’s delay in remedying this federally mandated safety recall.
I have attached a letter detailing the issues and the problems with the vehicle in pdf format.
The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked, the second-row seat belts failed to latch as intended. The contact's grandson attempted to secure the seat belt, and the seat belt failed to latch securely. The contact assisted with fastening the seat belt. The contact stated that the seat belt was difficult to latch. The vehicle was taken to the dealer where it was diagnosed with seat belt failure. The contact was informed that the seat belts needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notifications of NHTSA campaign number: 25v607000 (seat belts) and 26v034000 (air bags); however, parts were not yet available. The contact stated that the vehicle was used to transport children, and that the vehicle was unsafe to drive. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The abs system doesn't work properly on uneven, low speed roads. The brakes will not stop I have almost wrecked on multiple occasions. The seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. The vehicle also will shut its self down into "accessory" mode and put me into park not allowing me to move from traffic. It will either "reboot" or power off fully if I hit the ignition, I never know which it will do until it does it. It will sputter as if it is trying not to die if I am setting in a line or parked with the car on.
Vechile bought new less than 6 months ago. Seat belt of passenger side does not function properly. Federally seat belts required to operate vehicle. I have small children to buckle into this seat. Safety concern since death could happen. Attempted to have dealer fix 3 times within the month and unable. Stop sale has been issued now on this vehicle. Completely unsafe.
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts). The local dealer was contacted and confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that on a separate occasion, while trying to lock the seat belt, the seat belt failed to click and lock securely. The contact was unsure if the seat belt was secured. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; however, no assistance was offered. The contact parked and had not driven the vehicle due to safety concerns. The failure mileage was approximately 2,500.
I am reporting Hyundai motor America’s failure to remedy two active safety recalls on my 2025 Hyundai Palisade (VIN: [xxx] ) within a reasonable timeframe, despite multiple attempts to have the vehicle repaired. My vehicle has two open safety recalls involving critical occupant protection systems, including seat belt buckle assemblies that may fail to latch properly and a third-row occupant safety defect that increases the risk of injury in the event of a crash or rollover. On October 23, 2025, I brought my vehicle to the Hyundai dealership specifically to have the recall defects repaired. At the time of drop-off, I clearly informed the dealership that the purpose of the visit was for recall repairs. However, the dealership labeled the visit as a “maintenance appointment” instead of properly documenting it as a recall repair visit. The recall defects were not repaired. I returned to the Hyundai dealership again on February 18, 2026, after being promised that the recall repairs would be completed. Once again, Hyundai failed to repair the safety defects, and the recalls remain unresolved. It is now February 20, 2026, more than four months since I first presented the vehicle for recall repair, and Hyundai has failed to remedy these critical safety defects or provide a clear timeline for repair. These defects involve essential safety systems, including seat belts and third-row occupant protection. I have four children who regularly occupy the rear seating areas, and I am deeply concerned about their safety. Hyundai’s failure to repair these safety recalls has placed my family at risk. Because Hyundai has failed to repair the vehicle within a reasonable timeframe, I am requesting NHTSA investigation and assistance. I am also requesting that Hyundai provide trade assistance, replacement, or buyback so that I can obtain a safe vehicle for my family, at no cost to me, due to Hyundai’s inability to remedy these safety defects. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts for the seat belts might be available in June 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case number was provided. The contact had not experienced a failure.
My vehicle has had a recall for seat belt issues for a while. My dealer has been unable to make corrections as Hyundai has not/does not have the equipment to repair the issue. Its been months. Now theres another issue with airbags, and rumors of another issue with headrests. They have sold me a lemon and they are not providing a remedy.
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts). The local dealer was contacted for several months about the recall repair and was informed that the part to do the recall repair was not yet available. The contact called the manufacturer and was referred back to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
My vehicle has an open recall (26v034000) with no remedy available. Combined with another unresolved recall (25v607000), my vehicle has multiple outstanding safety issues with no resolution timeline.
Randomly, the second row seat belts will unbuckle by themselves, and the seat belt warning will randomly go off indicating the seat belt was unbuckled all the while no one was sitting in the seat. At random, while using the adaptive cruise control, the car will brake by itself, when there is no car close enough in front to activate the braking system. A few times, while using the adaptive cruise control, the system speed up for no reason. The only way to get the car to stop speeding up was to disengage the cruise control. Braking did not help.
The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done.
After buckling the front passenger seatbelt and proceeding to drive, the front passenger seat belt disconnected without warning. This is the 5th time this has occurred during driving.
The front passenger side seatbelt disengages while driving- has happened on four occasions. The vehicle is available for inspection upon request. This has not been reproduced or confirmed by a dealer or independent service center. There were no warnings or indications that the seatbelt was loose or would disengage.
The seat belt on the driver’s side 2nd row captains chair and the 3rd row middle seat spontaneously unlatched while driving. This occurred 5 times over 2 days, at different speeds and locations. One in a parking lot, twice while exiting the neighborhood, and twice on the freeway.
The passenger side seatbelt will not buckle. There was no warning no signs of failure. The car has 3000 miles on it. Seems like something in the receiver part of the seatbelt is broken.