Assist Problems of Hyundai Palisade

Lka forces vehicle to a left or right side of lane position and continuously provides steering input resisting driver in maintaining center of lane position. Condition has existed from day of dealer delivery.

. What component or system failed or malfunctioned, and is it available for inspection upon request? ---------- nothing failed but the lane assist feature forces the car to drive hugging the left lane and not on the center of the road. This can be very dangerous on a freeway when passing big wide trucks. If you use the cruise control this feature automatically turns itself on. . How was your safety or the safety of others put at risk? ------ when the lane assist is turned on the car drives close to the left line and not on the center of the road and this could be very dangerous when passing large wide vehicles or those with wide trailers. Has the problem been reproduced or confirmed by a dealer or independent service center? ------------ yes. I took it to the dealer and they said that's how the car was designed and there is nothing they can do. They asked me to contact the Hyundai customer affairs. I opened a case number with Hyundai customer affairs. They said that if the dealer did not find a problem then there is nothing they can do. I am stuck with the problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ------------------- see above. When I googled to see if other people are complaining about the issue, I found out that there are other people complaining but no formal complaint has been put forward. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ------------ the issue has existed from the dealer. There are no warnings or anything.

When using lane assist the vehicle is pulled into other lanes, including into oncoming traffic. This happens even when the vehicle is centered in the lane. This is extremely dangerous because it can cause an accident. When using cruise control, the lane assist comes on automatically which is extremely dangerous because the vehicle is going at high speeds on the highway. The dealership is aware of the situation. Both the mechanic and the salesman have driven the vehicle with me and experienced the problem. Additionally, the salesman and I drove another 2025 Palisade and the lane assist problem was present in that vehicle also.

I like how Tesla has created an audible and visual clue to know when the assistive functions enable, engage and they disengage. With this Hyundai, there is a steering icon, that lights up in the instrument cluster, that we should search to confirm its engaged, and then when it disengages, it just disappears without any warining or notification that the driver is in control.

See all problems of the 2024 Hyundai Palisade 🔎.

The steering wheel on the vehicle would immediately rotate about 10 degrees to the right after starting the vehicle. The steering wheel would then remain in this cocked right position. When driving, the car would pull very hard to the right when letting go of the steering wheel, even following an alignment. This also resulted in the steering wheel being very difficult to turn to the left vs the right. Additionally, this would cause the vehicle to track dangerously close to the right lane lines on the highway when using the lane keep assist feature and forced the driver to consistently pull the steering wheel to the left to track the vehicle straight. I took it to an independent service center for alignment which didn’t correct the issue. I then took it to my local Hyundai dealership for rectification. They recalibrated the steering angle sensor and torque sensor. This corrected the cocked right position of the steering wheel. It improved but did not fully get rid of the right pull and difficulty in turning the steering wheel to the left. I was forced to pay $195 for the steering calibration on a certified pre owned vehicle with just over 10,000 miles on it.

See all problems of the 2022 Hyundai Palisade 🔎.

From driver: "while traveling westbound on john lynch st, I approached the left turn lane heading southbound on valley st. I engaged the brakes and began navigating the left turn at approx. 30 mph. While turning, the vehicle's "lane assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway. " follow-on questions: 1) how fast was the customer traveling when they were actively turning? a. 30 mph, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 mph, with an active turn speed of 30 mph. 2) what was the recent usage of the vehicle before the incident? was it used that day? how long had the vehicle been driving before the incident? a. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? a. Vehicle operator observed that the lane assist dash board icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the lane assist feature by both pressing and holding the lane assist button located inside of the vehicle. 4) any after-market equipment installed? a. Vehicle was equipped with both law enforcement lights and law enforcement siren. 5) any upfits? a. The vehicle did not have up-fits. 6) will the customer agency consent to the oem (or NHTSA) retrieving information from the vehicle's event data recorder? a. Yes.

See all problems of the 2021 Hyundai Palisade 🔎.