Rear Suspension Shock Absorber Problems of Hyundai Palisade

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was released, the chime sounded for an extended while, indicating that the seat belt was not fastened. While driving at various speeds, the vehicle bounced like the rear shocks were failing, allowing the passengers to feel any uneven pavement. While accelerating, the vehicle hesitated before accelerating. The vehicle was taken to a dealer, who diagnosed that the rear shocks had failed and needed to be replaced. The shocks were on back order, causing a delay in the repair. The dealer also confirmed that parts for the recall repairs were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,311.

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The contact owns a 2025 Hyundai Palisade. The contact stated that while hauling a trailer and attempting to accelerate at various speeds, the vehicle was bouncing and the tires lost traction before being able to accelerate as needed. The contact stated that the vehicle failed to raise or lower as the shock absorbers were designed to perform. The vehicle was taken to the dealer but was not diagnosed. The contact called another dealer, Hyundai of noblesville (17665 terry lee crossing suite a, noblesville, in 46060); who advised the contact to bring the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure that occurred and filed the case. The failure mileage was approximately 8,000.