Seat Belt Problems of Hyundai Palisade - part 1

Summary filing complaint under 49 u. S. C. § 30120 against Hyundai motor America & checkered flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision. Chronology • Dec 2025: requested repair; dealer cited backorder. • Apr 2026: opened Hyundai corporate case due to delay. • mid-June 2026: corporate stated parts arrived at dealer. • July 3, 2026: left car all day for appointment. At pickup, dealer stated parts were not in stock; no repair done. • July 13, 2026: emailed rep nasim demanding supervisor escalation, timeline, and giving NHTSA notice. • July 22, 2026: - nasim called stating parts arrived; agreed to hold parts at dealer. - joy (parts) confirmed parts in stock; agreed to label box with my name. - <1 min later: crystal (service) stated parts were not available, revealing 3 arrived but were given away. Stated parts mgr brian would call back. Called joy back; sent to unreachable voicemail. - nasim refused supervisor escalation, claiming no way exists to escalate the recall issue itself, but offered to re-escalate parts. Refused compensation claiming car is "drivable" despite unlatching. Denied call logs. Violations 1. Exceeded 8 months without remedy for restraint failure. 2. Verified parts in stock with parts (joy), contradicted <1 min later by service (crystal) stating parts were given away. 3. Rep nasim refused supervisor escalation on recall handling, claiming no way exists to escalate recall issues. 4. Misclassified active unlatching failure as "drivable. " requested NHTSA action 1. Odi investigation into recall parts handling & escalation refusals. 2. Direct Hyundai to execute immediate repairs and provide financial compensation for 8+ months of hazard exposure.

See all problems of the 2022 Hyundai Palisade 🔎.

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts); however, the part to do the recall repair was available; however, the parts were currently on back order and only a limited number of parts were being released. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See all problems of the 2024 Hyundai Palisade 🔎.

The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

See all problems of the 2020 Hyundai Palisade 🔎.

This vehicle has had an open recall for defective seat belts since 9/11/2025, but the Hyundai dealership I purchased from has been unable to perform repairs due to insufficient parts on hand. I've been told we're on a waitlist for parts but there is a nationwide shortage and there is no estimate when parts will be available.

See all problems of the 2025 Hyundai Palisade 🔎.

This is in relation to the recall 25v607000 issued September 19, 2025. My and my children's safety has been put at risk by Hyundai's failure to obtain replacement parts to fix this recall. They have no date expected for the requisite parts, and I am driving with the anxiety that the seatbelts could malfunction at any time and endanger me and my family.

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the front row and second row seat belt buckles independently unlatched. The failure occurred on several different occasions. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v607000 (seat belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was contacted and confirmed that the remedy for the recall was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

See all problems of the 2021 Hyundai Palisade 🔎.

Following a recall repair on the rear seatbelt assembly of a 2023 Hyundai Palisade, a severe safety design defect was discovered. The replacement buckle installed by the dealer lacks proper flexibility and clearance. Consequently, when the second-row seats are folded down, the seat frame directly crushes and structurally damages the rigid plastic buckle, as the component cannot clear its designated protective slot. This issue presents an extreme safety risk. The second-row seatbelt buckle is now cracked, crushed, and structurally compromised, rendering the restraint system unsafe and unusable for rear-seat passengers, including my young children. In the event of a collision, a structurally damaged buckle could fail to hold, leading to severe injury or ejection. There were no warning lamps or symptoms prior to failure; the damage was only discovered after folding the second-row seats down. The failure is 100% reproducible every time the seat is folded due to the geometry and lack of movement in the installed recall component. The vehicle was brought to an authorized dealership service center, where the damaged component was physically present and inspected. While the dealer confirmed the buckle is physically crushed and left the service order open, both the dealership and manufacturer customer support have refused to correct the installation or replace the damaged safety part under warranty, falsely claiming normal wear and tear. The vehicle is available for immediate inspection upon request. This complaint is being filed because a manufacturer safety recall repair directly caused a vital restraint system to self-destruct during normal vehicle operation (folding seats), and the manufacturer is refusing to remedy the compromised safety equipment.

See all problems of the 2023 Hyundai Palisade 🔎.

I am reporting a severe, life-threatening mechanical component failure of the front passenger seatbelt assembly on a 2021 Hyundai Palisade. While the vehicle was completely parked, stationary, turned off, and with the ignition keys removed, the front passenger seatbelt experienced a catastrophic static lockup. The occupant had reclined the seat, and the seatbelt accidentally became wrapped around their neck. The seatbelt was never inserted into its buckle receptacle, and the webbing was never fully pulled out to its maximum extension to intentionally engage the automatic locking retractor (alr) mode. Despite no rapid deceleration, extreme cabin angles, or full extension, the retractor assembly falsely engaged a permanent, one-way ratcheting lock. With every minor movement or breath by the occupant, the mechanism tightened further around their neck and completely refused to release tension. Because the physical obstruction of the occupant's body prevented the belt from retracting fully into the b-pillar to reset the mechanism, the occupant was actively choking. Time became critical, and the decision was made to physically cut the seatbelt webbing to prevent imminent asphyxiation. Because this life-threatening locking loop was triggered by a mechanical failure of a primary safety component—systemically linked to active safety recalls on this vehicle's pretensioner/seatbelt system—I am requesting a formal safety investigation. I demand that Hyundai motor America issue a corporate variance to fully replace this cut seatbelt assembly at no cost. The failed physical components have been preserved for engineering inspection.

Nhtsa recall number 25v-607. I've been trying to have this recall service performed but have been notified since November 2025 the parts are on backorder. Was scheduled to have the recall service performed today and upon arrival was informed that the parts were not available after being told that the parts were in?????? 6 months is a reasonable amount of time to has this performed, why is Hyundai slow walking this safety issue?.

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 25v607000(seat belts) and 26v034000(air bags); however, the parts to do the recalls repairs were not yet available.  the dealer was contacted in February 2026 and informed the contact that the parts were ordered for the seat belt recall repair. The contact stated that the parts for both recalls repairs remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was made aware of the issue and offered vehicle rental assistance. The contact had not experienced a failure.

We were traveling on xxx near xxx at 60 mph (speed limit 70 mph but it was raining). The vehicle in front of us abruptly stopped due to a rear crash causing the chain of vehicles behind to brake suddenly. I had to hard brake - the emergency collision warning turned on but at the same time - the 2nd row driver side passenger's seat belt automatically released putting the occupant in danger. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was driving my vehicle on 5/24/26 and my daughter’s seatbelt came unlatched while driving. The sensor went off and she was quickly able to belt it back. However, I do not feel safe transporting my children in this vehicle and do not have extra seats due to the third row recall as well.

I have taken my car to jerry v’s honolulu, and tony’s Hyundai here on oahu, neither dealership has been able to remedy this issue with my seatbelts. The recall has been out for a while and they cannot seam to get a part in stock. My seatbelts are not always locking, and this is an extreme safety issue. If I got I a wreck and it didn’t lock on the slip, I could fly out of the vehicle, or my child could. I am an active duty military member as well. I spend so much on this car a month and getting this fixed should be easily remedied.

They are failing to repair the recall from the seat belts. The new estimate is September 2026 and I am waiting for this recall since last year 2025.

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts required for the recall repairs were not yet available. The dealer was contacted and confirmed that the remedy parts were unavailable. The contact stated that multiple service appointments had been rescheduled by the dealer due to the lack of available parts. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

[xxx] old child pulled the seat belt out farther than necessary, creating slack. The seatbelt got twisted and it won't retract into the trim. We tried tugging, trying to unfold the ripple at the trim and we tried folding the belt into a triangle, pushing it back in to re-engage the pulls but it did not work. We now have no seatbelt for the 2nd row passenger side. The belt is extended and will not retract. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2025 Hyundai Palisade. The contact received the recall notification letter for NHTSA campaign number: 26v034000 (air bags) and NHTSA campaign number: 25v607000 (seat belts). The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and confirmed the remedy was not available. The contact had not experienced a failure.

Drive seat seatbelt unbuckles when driving. This has happened in the past lets say like every few months. In the month of April it happened twice in 1 week and the following week 5/2/26 1 time. This is a huge safety risk. Last time our vehicle went in for an oil change- dealership said there is no fix for this at this time. I filed a complaint with Hyundai xxx 5/3/26 after happened the day before. Because this vehicle’s restraint system may be unsafe to operate, I am requesting that Hyundai provide a loaner or alternate transportation until the defect is properly diagnosed and repaired. If Hyundai is unable to promptly and permanently correct this safety defect, I expect Hyundai to discuss further remedies, including vehicle replacement, repurchase, reimbursement of expenses, or other appropriate compensation. We have not received a call when it stated within one business day. I sent another email requesting assistance without resolution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

To whom it may concern: I am submitting this complaint regarding a serious and ongoing safety defect involving the second-row driver-side seat belt in my Hyundai Palisade. I purchased this vehicle new on December 11, 2025, after being informed that the applicable seat belt recall repair had already been completed by the dealership on December 4, 2025. Despite the recall repair being performed prior to sale, the second-row driver-side seat belt continues to malfunction. On multiple occasions while the vehicle has been in motion, the seat belt has unexpectedly unlatched on its own while occupied by a passenger. This creates a severe safety hazard and leaves the passenger completely unprotected during travel. The issue has occurred repeatedly and has made the second-row driver-side seat unsafe to use. This defect is especially concerning because the vehicle was sold as repaired and safe following completion of the recall campaign. The continued failure of the seat belt system raises concerns that the recall remedy may be ineffective or incomplete. I am requesting that Hyundai motor America and the national highway traffic safety administration investigate this matter immediately. I also request that Hyundai provide a permanent repair solution and determine whether additional Hyundai Palisade vehicles may still be experiencing similar seat belt latch failures even after recall service has been completed. Vehicle information: •year/model: Hyundai Palisade •VIN: [xxx] •purchase date: [xxx] •recall repair completion date: December 4, 2025 •selling dealer: holler Hyundai 1150 n orlando Ave winter park FL 32789 •current mileage: 8,169 I am extremely concerned about the safety of my passengers and believe this defect presents a significant risk of injury in the event of sudden braking or a collision. Please contact me regarding next steps and investigation of this matter. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My vehicle is subject to recall 292 (NHTSA 24v-034). Hyundai has admitted in writing that this vehicle violates federal motor vehicle safety standard (fmvss) no. 226 because the third-row side curtain airbags fail to meet ejection mitigation requirements. ?I routinely transport minor children in the third row. Hyundai's official notice confirms this defect increases the risk of injury or death to occupants in this row during a rollover. ?despite this life-threatening safety risk and the fact that there is no available remedy, Hyundai national consumer affairs (case #xxx) has denied my request for a repurchase. They are citing the vehicle's mileage as a reason for denial, effectively forcing me to continue transporting my children in a vehicle that is federally non-compliant and admitted to be unsafe in a collision. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2024 Hyundai Palisade. The contact received a notification of NHTSA campaign number: 25v607000 (seat belts) and NHTSA campaign: 26v034000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Hyundai has refused to correct recall 292 and 283. I do not feel safe driving my children in the third row with the open recall. I have requested a loaner while the recalls are fixed. Since recall 292 has no timeline on repair, I feel Hyundai should issue a buy back.

Safety recall 283 - NHTSA recall 25v607000 this recall is a huge concern, and the problem has not been fixed. It has been months. I have called the Hyundai dealership several times about this needing to be fixed. I have two children. They have had their seatbelts come unbuckled several times now!! if we are in any kind of accident, the faulty seatbelts could be the difference between life and death. The dealership has been great; however, they are only getting a few replacements in at a time. I now am having to look into the option of trading in my vehicle and purchasing a new one. I am only about halfway through my loan term which means I am going to be losing money. This needs to be fixed!!!!.

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA campaign numbers: 26v034000 (air bags) and 25v607000 (seat belts); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA campaign number: 25v607000 (seat belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The engine oil system failed due to a persistent oil leak that was present from the time of purchase on December 16th 2024. The vehicle is available for inspection upon request and is currently immobile due to a completely seized engine. My safety was put at serious risk because the vehicle has no functioning low oil warning indicator to alert the driver of critically low oil levels. I was driving this vehicle regularly for work with no indication whatsoever that the engine was losing oil. A seized engine can cause sudden and complete loss of vehicle control which puts not only the driver but other drivers and pedestrians at risk. This failure occurred without any warning while the vehicle was in regular use. The oil leak was brought to the selling dealership, auto merchants inc. In plano texas, for repair on January 6th 2026. They kept the vehicle overnight and confirmed it was fixed. The problem was not resolved as the vehicle continued losing oil. On March 3rd 2026 I discovered the engine was completely empty and added 6 full quarts of oil with no warning light appearing. I also contacted Hyundai consumer affairs and the Hyundai dealership directly who confirmed the manufacturer warranty had already expired at the time of purchase on December 16th 2024 and declined to cover the repair. The vehicle has not yet been formally inspected by the manufacturer or insurance representatives. The dealership serviced it on January 6th 2026 and claimed the leak was repaired however the engine seized on April 20th 2026 due to continued oil loss. There were zero warning lamps or indicators of any kind prior to the engine seizing completely on April 20th 2026. No low oil warning light appeared at any point during the 4 months I owned this vehicle despite the engine running completely out of oil on three separate occasions. The only symptom prior to full engine seizure was the vehicle sputtering when coming to a stop on April 19th 2026, one day before the engine seized completely.

Unrepaired safety recalls with no parts an no remedies. Front seat belts may fail to restrain driver and passenger. Third row may not prevent ejection from vehicle. Was told vehicle is safe unless you have a problem, if you have a problem you or your grandchildren might e dead. Hyundai case # xxx, have been told they would call about loaner or rental to insure our safety. They have never called back. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

For over 6 months, manufacture has failed to address recall, vehicle was brought to dealer the same week the recall was published and has been in multiple times since then.

I am writing to follow up on an ongoing issue with the seat belts in my Hyundai Palisade. I have previously reached out through multiple channels and have been in contact with a representative who has made efforts to assist, which I sincerely appreciate. However, the issue remains unresolved, and I am growing increasingly concerned. This vehicle is our primary family car. My wife relies on it daily to transport our children and my mother-in-law, and the current seat belt issue raises serious safety concerns for all of us. At this point, I do not feel confident that the vehicle provides the level of safety my family depends on. I have inquired about possible solutions, including a potential buyback program or the opportunity to transition into a newer Palisade that does not present these issues. My goal is simply to ensure that my family can travel safely and with peace of mind. I respectfully ask for your assistance in escalating this matter or exploring any available options that would lead to a timely and satisfactory resolution. Your support in addressing this safety concern would mean a great deal to my family and me. Thank you for your time and consideration. I look forward to your response.

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger’s side bucket seat’s seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA campaign numbers: 25v607000 (seat belts) and 26v034000 (air bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000.

I feel that this is a huge safety issue as I have 3 grandchildren that I watch everyday and have to have 2 of them in the 3rd row and 1 in the middle section, I love this vehicle but know I am afraid to drive it when I have them. This should be fixed immediately. Every day that there is not a fix is a day that I am putting my grand children's life in danger.

The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical failure with the gearbox. The rear seat belts also failed to buckle securely and were frequently unlatched while children were inside the vehicle. The contact referenced NHTSA campaign numbers: 26v034000 (air bags), 25v607000 (seat belts), and 22v627000 (visibility); however, the VIN was not included in NHTSA campaign number: 22v627000 (visibility). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 90,000.

This complaint is a follow-up update to my previously filed complaint, NHTSA complaint no. 11726321, filed on March 23, 2026, regarding two open safety recalls on my 2025 Hyundai Palisade sel premium, VIN [xxx] . I am filing this updated complaint to report that a second failed repair attempt has now occurred on the seat belt recall (NHTSA recall no. 25v607 / Hyundai recall no. 283). Updated status of seat belt recall (25v607): first repair attempt: January 19, 2026 at liberty Hyundai, mahwah NJ (invoice no. [xxx). Technician confirmed open recall. No correction made. Parts specially ordered (rc283-s8500-qqh seat belt buckle kit). Parts were not available. Second repair attempt: April 2026 at my servicing Hyundai dealer. Technician again confirmed open recall. Seat belt buckle parts remain on order and are still not available. No correction made. Two documented failed repair attempts now on record. Updated status of airbag recall (26v034): as of the date of this complaint, Hyundai has still not developed a remedy for the third row airbag fmvss 226 violation. No repair has been attempted or completed because no fix exists. This recall remains completely unresolved. Summary: I purchased this vehicle on [xxx] from maxon Hyundai, union NJ. This is my primary and only family vehicle. I have children who regularly use the third row. After two separate dealer visits spanning more than three months, neither safety recall has been repaired. Hyundai has been unable to provide parts for the seat belt recall and has no remedy developed for the airbag recall. I am formally requesting that NHTSA: 1. Note this updated repair history in connection with complaint no. 11726321 2. Escalate pressure on Hyundai motor America to expedite parts availability for recall 25v607 3. Continue monitoring Hyundai's progress on developing a remedy for recall 26v034 (fmvss 226 violation) 4. Consider whether Hyundai's ongoing failure to remedy these safety defects warrants information redacted pursuant to the freedom of information act (foi.

My 2024 Hyundai Palisade has been grounded and rendered completely undrivable for 15 cumulative days as of April 21, 2026, due to an open safety recall for which Hyundai has stated no remedy currently exists and no timeline for a fix has been provided. The vehicle was taken out of service on April 6,2026. Due to the open recall 292. Hyundai issued interim notification letters in March 2026 advising that the remedy is still under development. On April 21, 2026, I contacted Hyundai motor America headquarters directly by phone. I was told that the defect is not covered and that I simply must wait with no estimated repair date. I am making monthly loan payments and paying full insurance on a vehicle I cannot drive. Hyundai has provided a loaner vehicle that is not comparable to my 2024 Palisade. I am filing this complaint because: 1. I own a vehicle with a confirmed safety defect for which no fix exists. 2. Hyundai has provided no timeline for resolution. 3. I am suffering ongoing financial harm — loan payments and insurance — on an undrivable vehicle. 4. Hyundai headquarters has verbally refused to take responsibility. I am requesting that NHTSA pressure Hyundai to expedite the recall remedy and provide relief to affected owners who cannot use their vehicles. I am also pursuing my rights under the federal magnuson-moss warranty act due to Hyundai’s failure to repair a warranted defect within a reasonable time. I am available to be contacted for follow-up by NHTSA investigators. Thank you [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).