Table 1 shows three common back over prevention related problems of the 2016 Hyundai Santa Fe.
| Problem Category | Number of Problems |
|---|---|
| Back Over Prevention problems | |
| Warnings problems | |
| Rearview System Braking problems |
The contact owns a 2016 Hyundai Santa Fe. The contact stated that the rearview camera would delay to turn on when the vehicle's temperature was low or during winter. The contact stated that the camera would only turn on when the vehicle was warm enough. The vehicle was taken to several independent mechanics who informed the contact that they could not replicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai bowser chippewa location in beaver falls, PA. I was denied for any assistance through Hyundai and the bbb-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
While driving on the interstate, I noticed a tapping noise that sounded like a flap hitting the car. I needed gas, so got off at the next exit. While exiting the interstate, the noise got louder and the car didn't want to accelerate. I pulled into the gas station. As I entered the parking spot, the car died. (it had burned oil in the past. I have had an engine cam replaced in Aug/sept 2019). I checked the oil. No oil! so, I ran and bought 5 quarts of oil and put them in the engine. I started the car and it didn't want to idle, but finally did after a minute. I rolled down my window and the car noise was multiple clanging sounds. It was as loud as a bad muffler. I shut off the car and called my boyfriend. He said it sounded like my engine blew. I called mcgraths in hiawatha, iowa and had the car towed there. I am 6000 miles over my 100,000 mile warranty. I am told that Hyundai won't cover this issue. However, what happened to my car sounded exactly like the problem with the Hyundai 4 cylinder engine troubles that were recalled in 2018. Hyundai knew I was having engine issues in 2019, and would only replace the cam. I feel that my engine should be covered by Hyundai. Currently, my car is in the shop and I have no vehicle to drive. The dealership is going to ask Hyundai for a "good will" percentage to repair the vehicle. However, this is no guarantee. I am over the iowa lemon law limit for mileage and years. I feel that since there were engine issues with other engines Hyundai made, that they knew I was having the same issues and wouldn't repair it correctly. I need to have someone check into this. I don't know what else to do. I am prepared to get a lawyer. My vehicle was not recalled ever.