Table 1 shows one common wheel related problems of the 2017 Hyundai Sonata.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
My steering wheel is locked it’s hard to turn left or right. I go to school in a different city so I drive back and forth from school to home. While I was turning into the parking lot to park my steering wheel just locked while I was trying to park I almost hit someone’s car in the process. I had to turn the steering wheel with both hands tightly to one side for the steering wheel to move. I was so scared.
Steering wheel and response was "intermittently" grinding and non-responsive. This situation has occurred sporadically over the course of the fall of 2021. On December 17, 2021 while on the way to work, the steering system "froze" while I was driving and put me in a very dangerous and hazardous situation. Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident. I immediately stopped the car and turned it off. Upon re-start, all dash warning lights were off and the steering seemed to work normally. I next carefully and slowly drove the car to my local car repair shop. They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently. My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair. I had the car towed to huffines Hyundai in plano, texas on Dec. 21, 2021. After three weeks in at the huffines plano service shop, the service manager called and stated they are unable to duplicate the problem and to "come pick up your car". I have called and created an incident report with Hyundai national help line, but to date, no resolution has been offered other than "come get your car". This is clearly a driver and road safety issue. When the steering failed, I could not turn the wheel at all. The car was out of my control. Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare. This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation. Clearly, I am not comfortable retrieving this car and putting it back on the road. Please advise my next best step(s).
In parking lot my steering seized up. The power steering light and traction control lights came on. Then I shut car off and restarted it. Then power steering was back and indicator light were gone some time I have to leave my car park long to fix it automatically.
Issue #1 brakes making a wierd squalling sound when we apply the brakes at various times driving . We brought our 2017 Sonata hybrid numerous times without any fix ! serious safety issue ! issue #2 wei brought our 2017 Hyundai Sonata with only 14,000 miles to service dept. At Hyundai to inspect tires & brakes & oil change before leaving on our long trip to miami . Everything checked out ok ! we drove 2/3 of way on I-75 highway & only stopped once for gas . We noticed a thumping sound & our car started "pulling to the right". We thought it was a flat tire & stopped at the next rest area to inspect tires for proper psi inflation. . . All tires checked out ok?? there was no "warning lights on " so we got back onto I-75 & we really got nervous as the shaking really got worse as we drove on. We slowed down to 40 mph. With flashers on. We called roadside assistance for directions to nearest Hyundai dealership. We slowly made it to rick case Hyundai who inspected our car & were "shockingly told that the (2) right side tires experienced "belt seperations " & they had to be replaced immediately with a new wheel alignment (over $ 500). Tech said ! wow that looks like two manufacturer defective tires ! we carried 2 tires back tto our local Hyundai service dept in npr & will try to get reimbursed by hankook ! this is a "serious safety issue " with these tires as we have read all the complaints about these model tires. We would like to replace the other (2) tires that are still on vehicle with these major safety issues ! my wife & I dont feel safe with the tires & brakes concerns !.