general problems of the 2010 Hyundai Tucson

The contact owns a 2010 Hyundai Tucson. The contact stated while driving 40-45 mph, there was an abnormally loud sound coming from underneath the hood and the temperature gauge fluctuated. The vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon opening the hood, an unknown engine part was fractured, and several unknown parts had detached and were leaning on the driver's side of the vehicle. The local dealer was contacted, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 199,996. VIN tool confirms parts not available.

The engine ran out of oil completely with no leaks no nothing and never had a light come on to show low oil or engine issues. It went from running great to engine knocking with no warning.

The contact owns a 2010 Hyundai Tucson. The contact stated that the dealer had repaired the vehicle under Hyundai technical service bulletin number: 21-01-023h-3 (engine monitoring logic update). However, two months later, the vehicle stalled while at a complete stop. There was no warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine monitoring logic had failed and an unknown repair needed to be completed. The dealer sent a diagnostic report to the manufacturer who informed the dealer that they would cover half of the repair. The vehicle was not repaired. The contact contacted the manufacturer but was unable to speak to with a live agent. The failure mileage was approximately 168,000.

I first noticed white smoke coming from the back of my SUV. I pulled into a store parking lot and tried to park. My main brakes failed. I then tried using my emergency brake. It too failed. White smoke started coming through the vents so I turned them away from me and tried shifting to park with no success. I then pressed the main brake again and was able to shift to park. Then someone in the parking lot yelled, "your car's on fire! get out!" I grabbed my keys, cell phone and work badge and as I was getting out, black smoke began filling the cabin. Store employees tried to put out the fire with fire extinguishers with no success. Within 10 minutes the front half of the SUV was engulfed in flames! I have no clue what could have caused the brakes to fail nor the reason for the engine to catch fire! I have video and photos for viewing.