general problems of the 2016 Hyundai Tucson - part 2

The contact owns a 2016 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called curry Hyundai (3040 e. Main st, cortlandt, NY 10567, (914) 930-3700) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle accelerates suddenly without driver input. Also, it turns off while driving, causing the loss of brake and steering controls. Finally, transmission gear switch without input while driving. This situations occur while driving in both city and highway driving. The vehicle was taken to dealer on 12/26/19; no response has been received either from dealer or manuifacturer.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 55-60 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated that she was able to park on the side of the road before the vehicle was seized. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was then towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired however, started to experience failure with the brakes. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA campaign number: 20v543000 (service brakes, hydraulics). The dealer completed the recall repair however, the failure with the brakes recurred. Additionally, the rear driver’s side door failed to open. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 39,055.

My vehicle was recalled in 2016, shortly after I leased it, for a known issue with the transmission. Prior to my recall appointment, I was stopped at a traffic light. When the light turned green, I pressed the gas and the car failed to accelerate. When it finally did, it surged forward into an intersection. While very scary, no one was hurt. The recall issue was "addressed" by the dealer. In February 2019, the car again had an issue where it failed to accelerate. I was in a parking lot on a slight incline. I put the car in reverse, it backed up. I put the car in drive and hit the gas. Not only did the car fail to accelerate forward but the brake was stuck. Without being able to control the car, it reversed until it hit a dumpster, busting my tail light and putting a dent in my trunk. Again, luckily no one was injured. It is well documented that this year, make and model have had the issue that I am describing. There have been suits under the lemon law. Moreover, the manufacturer and dealer have been less than helpful. It took multiple calls to get a national caseworker assigned. When I finally received a call, inwas told to bring it to the dealer for diagnostics. My car has been with the dealer for 5 days with no answers and and no loaner vehicle. At this point I feel it is necessary to write to you to take action. Safety should be paramount to any car manufacturer. Ignoring the well-documented history of this car's safety issues, cannot be tolerated. Failure to act, and worse, attempts to somehow place onus on the lessee is an ethical issue and an attempt for the manufacturer to save face. This vehicle is not safe. The issue is intermittent and cannot be predicted. Any attempt to put me back in a faulty vehicle to collect my last 4 monthly payments is a disgusting display of a lack of concern for driver's safety.

I have a 2016 Hyundai tuscon limited turbo which I bought used in August of 2018. The same week I left the lot I returned multiple times complaining that the car was hesitating and seemed like the transmission was having problems. The car would hesitate to go from a stop, several times leaving me and my infant (at the time) in the middle of intersections crossing traffic and unable to move. It almost got us slammed multiple times. I explained this to them and they just kept telling me it was because of the turbo. I said no one in their right mind would manufacture a car that goes fast at the cost of safety. That was insane to me but they kept sending me home. I returned over and over and over again for the entire 1st year I had the car with no resolution. Eventually, I also discovered issues if I had to brake hard, several times almost running into the back of people and on 08/08/2020 I actually did slam into the back of someone. I got to eat the cost of the insurance claim - only later to find out that there was a recall on the abs system which I believe caused the accident. In 2020 when the transmission died, they replaced it under warranty. It took 49 days to replace, meanwhile I have an infant and riding a bus and riding my bike everywhere because the dealer did not help me with a rental or loaner. Then a year later in the middle of 2021 the engine died which they replaced under warranty, this time providing me with a rental for only a short time of the month long situation. Also racked up tow and tow storage bills exceeding $500 because it broke down on a major road in the middle of the night. Now, on 03/11/2023 I heard a sound coming from the engine which sounded like a cat screaming, coupled with severe hesitation when trying to accelerate. Took it to the dealer and they refuse to fix it, said the warranty company declined it. Called Hyundai corporate and they said the same thing. Called warranty company and they said no one ever submitted a claim!!!!!.

I had been driving my 2016 Hyundai, Tucson, for over 5 hours on highway. After taking a break, and returning back to highway, my car suddenly began accelerating from my 60mph speed to over 80mph. I took my foot off gas pedal and tapped brake pedal. The brake pedal hit the floor with no resistance, as the car continued to accelerate. After successfully pulling car off highway, I applied emergency brake to stop car. After having it towed to nearest Hyundai dealer, they were unable to duplicate problem, and told me there was nothing wrong. The car is routinely in for service.

Called Hyundai corporate office via cell auto svcs! asked for request service now!!! w/come in and request a date for set quickly but cannot get a tow to bring the car to services! reasons: Hyundai passenger left side won't move! rpm was very high. Roder wheel when backing up showed a large sound.

We purchased a 2016 Tucson limited on black Friday of 2016. This vehicle was equipped with the autonomous emergency braking (aeb) safety option, as is advertised and demonstrated on the Hyundai website with video. We experienced a minor front-end collision at approximately 8-10 mph while merging into traffic at a yield from highway exit ramp. Based on the advertised function and video, should have been prevented by the aeb. Subsequent to this collision, we began seeing intermittent warning notifications to clean the front radar even though there was no dirt or any obstruction. These messages would spontaneously clear after approximately 30-60 seconds. We took the vehicle to the dealership to be evaluated. The vehicle was with the dealership for almost two weeks and after extensive testing - which included multiple road tests, multiple simulated obstruction detection, a pedestrian challenge by the service manager, literature reviews, and an onsite evaluation from Hyundai engineering � and after all of these evaluations, the service department was also unable to trigger the aeb under any conditions although the electronic scan indicates that the radar is operative. They have returned the vehicle to us with the statement that it is functioning as intended. The aeb is not demonstrably functioning, regardless of radar operation.