Wiper problems of the 2023 Hyundai Tucson

I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.

1. Component and availability: the panoramic sunroof shattered spontaneously. The failed component was replaced by myrtle beach Hyundai, but I have documented the damage with photos, and the vehicle is available for inspection to show the remaining glass debris inside the structure and the damaged headliner. 2. Safety risk: the sunroof shattered with a loud, gunshot-like noise while driving at 60 mph on a highway (I-95), causing extreme driver distraction and potential loss of vehicle control. Furthermore, a large amount of glass shards fell into the cabin and remains trapped inside the headliner. These hidden fragments continue to rattle, causing ongoing distraction and posing a risk of injury to occupants if they fall through the damaged interior fabric. 3. Confirmation by dealer: yes, the problem was confirmed by myrtle beach Hyundai. They replaced the sunroof under a "goodwill" gesture, although they initially claimed it was not a warranty issue. 4. Inspection by others: the vehicle was inspected and repaired by the authorized Hyundai dealer (myrtle beach Hyundai). No police or insurance reports were filed as it was a spontaneous failure without a collision. 5. Warning symptoms: there were no warning lamps, unusual noises, or any symptoms prior to the failure. The shattering occurred suddenly and without any external impact or provocation on January 12th.

VIN: km8jfca13pu091534 component failed: panoramic sunroof type of failure: spontaneous explosion/rupture from the inside occurred: Saturday 7/12/2025 at 10:30 am road conditions: smooth road, clear day (no rain or hail), temperature mid 80’s degrees fahrenheit, no other cars on road. Milage on car: 19640 initial event: driving on the road when passengers hear what sounded like a gunshot (no firearms present in the vehicle). Pulled over to the side of the road to check tires. Tires were okay but noticed the sunroof had spontaneously shattered. Initial event photo indicates rupture occurred from the inside of the vehicle and not an external force, but there was no access from the inside of the vehicle as the additional fabric roof prevented shrapnel from entering the vehicle. The glass continued to crumble as the driver returned the vehicle to the house for safety concerns. Patterson Hyundai dealer in tyler, texas, tried to submit warranty claim and subsequent appeal, but manufacturer refuses to own manufacture defect. Drivers contacted glass repair companies in the area, and companies explained they had seen this occur several times before. Evidence: initial event photo indicates rupture occurred from the inside of the vehicle and not an external force.

I was seated in the front passenger seat while the car was parked. I swatted a mosquito on the top of the windshield, just right of the rearview mirror/camera area. I did not use much force. The windshield cracked from the impact. The car is not available for inspection. The crack became considerably larger as we drove the vehicle. The vehicle has not been inspected by anyone yet, but will be taken for repair to an auto glass shop recommended by our insurer. There was no warning before the incident, and the windshield seemed to be in perfect condition. I called Hyundai to see if this was covered by the warranty, but they said no. I was shocked that such a small impact cracked the windshield - this seems like a defect to me.

The windshield had a minuscule chip at the edge and it developed into a big crack. It seems like product defect and maybe dangerous.

Car is 7 months old. We had it less than 2 weeks and a rock hit the windshield and caused a crack, which we had professionally repaired the next day. 3 weeks later another small rock hits the windshield and it cracks to the point we have to have it replaced. 5 weeks later another small item hits the windshield and it cracks and we have to have it replaced again. Today, a small rock hit the windshield and caused a crack that we will be having repaired tomorrow. I have never had a car where we had to have a repair or replacement of the windshield more than once every 1-2 years and this is the 3rd windshield in the car in less than 7 months. My insurance has covered the costs so far except for the time and trouble of me having to take time off of work to go to the windshield place and have it repaired or replaced. I complained to the Hyundai dealership about this situation and the service manager told me "maybe you should drive on a different road". We drive this car 2 times a week on well traveled paved freeways. This is insane and makes me concerned that the glass is too thin potentially being a danger in the case of an accident. Plus when you pay 45k for a car, you would expect the windshield to last more than a month at a time.

Since the day I took possession of the car there is a bad visibility situation with the windshield. It happens only when the sun is low in the sky and shining directly toward the windshield. Under those conditions the entire windshield has millions of dense specks or sparkles that impair visibility. I have already determined that this is not due to any contaminants/sap/dirt on the inside or outside of the glass. This is not due to any sandblasting of the outside of the glass. It is in the glass, perhaps in the lamination. The dealer, once he determined that it is not due to any pitting, denied any responsibility, warranty, or concern. It is impossible, as far as I know, to reproduce this problem once the sun is high, so I cannot prove it to the dealer.

When driving in dark areas with low outdoor lighting, the instrument panel is reflected in the drivers window. Aside from being distracting, there is obstructed visibility where the reflection occurs. I have made repeated calls, that go ignored, to hyndai customer care, brought it to my service dealer upon request for protocol, who could not react because it was daytime. The instrument panel happens not to be recessed as in other cars I have had. I simply want suggestions on how to alleviate the problem. Thank you.