Engine Cooling System problems of the 2012 Hyundai Veracruz

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving approximately 50 mph the vehicle lost power and stalled. The vehicle was not holding a charge. Additionally, the vehicle failed to start. The engine warning light was illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 129,000. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA campaign number: 20v705000 engine and engine cooling).

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had experienced a failure and the alternator was replaced twice. The failure mileage was approximately 93,000. Parts distribution disconnect.

The contact's wife owns a 2012 Hyundai Veracruz. The contact stated that while driving at 60 mph, the vehicle began to lose power as several warning lights illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the cover gasket had leaked oil onto the alternator. The contact had both the alternator and the cover gasket replaced. Almost a year later, the same failure occurred and he had the cover gasket replaced again by the same mechanic. The contact then received a notification for NHTSA campaign number: 20v705000 (engine and engine cooling); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall but the contact had not yet received a response. The contact recently took his vehicle to the same mechanic for a maintenance check and was informed that his cover gaskets were leaking oil yet again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai vera cruz. The contact stated the fuel leaked onto the alternator and caused the engine to shut off while driving. The was no warning. The contact stated that the vehicle was repaired under a recall, NHTSA campaign number: 14v415000 (engine and engine cooling) at the south charlotte Hyundai dealer, located 8525 south blvd, charlotte, nc 28273. The failure recurred. The contact called the same dealer who repaired the vehicle. However, the failure recurred a third time and the dealer told the contact that the failure would not be repaired free of charge. The manufacturer was made aware of the failure and did not help. The vehicle was not repaired. The failure mileage was unknown. Fe.

Tl the contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The local dealer and manufacturer were not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 14v415000 (engine and engine cooling). The vehicle was repaired at capitol Hyundai montgomery located at 2820 eastern blvd, montgomery, al 36116. The failure recurred after 50,000 miles and the failure was repaired by the same dealer. The failure recurred and the dealer told the contact that the vehicle would not be repaired free of charge for a third time. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.