Steering Column Problems of Infiniti EX35

Took the car to dealer for fixing the below recall notice. Manufacturer recall numberr1501 NHTSA recall number15v-054 however, the dealership is saying something else in the steering need to be fixed before applying the fix and refusing to do the recall. I believe the part was damaged, because of the faulty steering column component.

See all problems of the 2008 Infiniti EX35 🔎.

Tl-the contact owns a 2008 Infiniti Ex35. The contact stated that while stationary, the steering wheel became detached from the vehicle. The contact was able to reattach the steering wheel to the steering column, temporarily, and drove the vehicle to the dealer. Nalley Infiniti of marietta, georgia located at 2020 cobb parkway se, 30060 was made aware of the failure and stated the vehicle could not be repaired due to the failure to respond to the notification of NHTSA campaign number: 15v054000 (steering) on the vehicle. The manufacturer was made aware of the issue and stated that the vehicle should have been repaired under the recall and confirmed the dealer's statements. The failure mileage was unknown. Ad.

Under recall number 15v054000, my initial steering column recall was repaired on 04/06/2015. The repaired failed on 05/08/2017. I experienced excessive play in my steering wheel as a result of a broken steering column while driving on the highway.

2008 Infiniti Ex35. Consumer writes in regards to steering column recall notice. The dealer informed the consumer they would not fix the recall issue, because the telescope was frozen and to correct it, would cost$ 900. 00. The consumer stated there were no issues with the telescope prior to arriving at the dealer.

I was pulling into my garage traveling at low speeds when the steering wheel pulled out nearly separating from the steering column. Ball bearings fell from the steering column and the clock spring cable unraveled. This caused the stability control to kick on and turn the car violently towards the curb. I was able to park the car safely. I contacted the local Infiniti dealer, but as I am located overseas in korea, the dealership refused to work on a us spec car. I checked with two other nearby dealerships and both said they refused to work on us spec Infinitis. I was forced to order parts online and tow the car to a local repair shop to have the repairs completed.