general problems of the 2004 Infiniti FX35

The dash board is melting showing bubbling (ie:popcorn like boils) over entire dash board. I am not the original owner, however, several reports of this same concern as a recall issue.

The dashboard melts, cause by extreme heat in the summer, it would seem like the dashboard was made from cheap material that can only withstand very low temperature. My dashboard has bubble all over and looks awful. How can such global respectable company allow this to happen. I spoke to several people who own this car and they have the same complain. I can barely touch or put anything on my dashboard especially in the summer when the temperature is hot.

Had car checked by mechanic who said when checking under the car, he found it rusted to the point which it could become unsafe. I checked online for recalls. Found recalls for Nissan pathfinders and Infiniti i30. Not the fx. However there were many forums of other Fx35 owners who also claimed their cars had rusted under the car. My car has very low mileage for the year. It is in new england, but my driveway is hot topped and always cleaned to the bare pavement. I do not use rock salt. I also live and work in my home, so I am not on the road a lot. I am passed the time on the warranty, but my mileage is low. Spoke to someone at Infiniti, but she didnt believe I would be eligible to have it fixed unless there was a recall. Nissan had this problem with other cars, and stands to reason that it could also apply to this model. Could you please investigate? this is a very expensive car. Thank you.

The dashboard on this vehicle is severely deteriorating. 99% of the dashboard is has began to melt and developed medium to large size air bubbles. When it is sunny outside the bubbles create a glare on the windshield causing driving distraction. From researching this matter, there are many customer who are having the same issue.

Door actuators work intermittent sometimes they don't work at all . Some days one door works the others don't . Could be a safety issue with child on board.

While living in maryland I purchased a used 2004 Fx35. Everything seemed fine until we experienced warm weather, the dashboard is sticky. You can leave finger impressions and pieces of it will come off on your hand when you try to clean it. Now I live in florida and the melting has gotten worst. The entire dashboard is sticky and the glare when driving has gotten worst. At times you can not see objects or people walking in a crosswalk. Its very dangerous.

I brought a 2004 Infiniti Fx35 in 2010 and I love this SUV but the only issue I have is the dashboard bubbled up like it had blisters. I called an Infiniti dealer in alexandria virginia to see if there had been a recall on the dashboard and I talk to mr. Kent and he told me yes and he is willing to change the dashboard if I get approval from Infiniti consumer affairs. April 8, 2013, I called and talked to a rep name dewand and explain that my dashboard have bubbled up like it had blisters and she told me she will get back with me in 2 days. When she got back with me I was very unhappy with the response she gave that they will not replace the dashboard. I call back left a message asking dewand please send me an email or send me a letter explaining why. This is Infiniti e-mail response. Thank you for allowing us an opportunity to review your concerns regarding your 2004 fx Infiniti. Infiniti realizes situations may occur with your Infiniti vehicle that, unfortunately, fall outside of the parameters of the new vehicle limited warranty provided with your vehicle. As a company interested in winning lifetime customers, Infiniti apologizes for any inconvenience you may have experienced, and we are pleased you took the time to contact us regarding the situation. ¿Infiniti carefully considered your request during a review of all of the available facts pertaining to your specific situation. Infiniti is unable to offer financial assistance with the repair of the dashboard due to the vehicle being outside of the new vehicle limited warranty. We realize this may not be the answer you were looking for, but we hope that you understand our position. I never received a warranty letter from Infiniti at all. I though Infiniti stand by their brand to ensure the safety and performance of their vehicles. I want to know who to contact to get this matter resolved. Thank you.

Infiniti will not stand behind bubbling dashboards--no recall. The adhesives used may be the problem after several years, when the dash begins to bubble and melt. Infiniti extended the warranty only, and many owners are past that time frame. The concern is not just the $1200 cost, but safety concerns for breathing fumes. There are many reports online.

Since two years my dashboard started foaming with air bubbles,at the beginning it was small few air bubbles but now it is spreading all over the dashboard. I have never seen this kind of defect. I don't even know whether it is healthy to drive this kind of car. Contacted infinity and bbb with negative response. The response was since it is over 8 years they will not replace it. If it is acknowledged that it is a defect why the company gets away with such an answer. In addition to this defect my four door locks are not working especially in hot climate. Complained about it to the dealer they wanted a $2000 charge. I am not complaining about wear and tear , it is about defect. All I was asking them was to stand by their product. I drove Toyota camry for 13 years ,never saw this kind of defect.

Infiniti dashboard bubbling excessively causing glare while driving. I just received my third denial to my third written request to Infiniti consumer affairs to replace my bubbling dashboard. I initially contacted the dealer in 2012 when I heard about a dashboard recall. I was informed my specific vehicle was not part of the recall. I was also told about a warranty extension that may have cared for the issue; however, both the initial and extended warranty had expired at that point. I was never informed of a recall or a warranty extension by Infiniti. Each time I requested replacement, Infiniti responded promptly via phone - nothing was provided in writing. Each time, the representative was polite and professional and responded with the same script - they were sorry there was nothing they could do and they realized this was not the outcome I was hoping for. My contention is that the dashboard and materials are defective and Infiniti should take ownership of this issue and fix it at their expense. Obviously, it was a known issue since there was a recall associated with the dashboards bubbling. Why my vehicle was excluded by the recall is a mystery to me. To confuse the issue, they pointed to the mileage of my vehicle and the fact that I did not have the vehicle serviced at the dealer after the original warranty had expired. Neither point should be relevant to a non-wear-and-tear item like a dashboard. At this point, the bubbling and deterioration is so bad that it has become a safety issue. There is now a glare that when driving in bright and sunny conditions that negatively impacts forward vision. I am requesting assistance to get Infiniti to take responsibility for their product and have them replace the defective dashboard at their expense. As stated, this is now a safety concern that impacts not only my vehicle, but others on the road.

Bubbling/sticky dashboard/melting dashboard.

My dashboard has melted and is very sticky. I have contacted swell infinity but have not gotten a response. I really can't drive it during the day because of the glare! thank you for your assistance in this matter. God bless.

Infiniti dashboard bubbling excessively causing glare while driving. Apparently there was a recall for this issue but my dealer never told me. I am the original owner and I was taking my car to the dealer for maintenance and repairs up until 2011 and the deal never told me there was a recall. No apparently the recall is expired or something and is not covered. I don't understand how a recall can expire if its an safety issue and how a deal can get away without notifying their clients.

Dashboard: over a 3 and a half year period of owning my vehicle, my dash has recently (and quickly) began to bubble. The dealership has told me that this is happening to all Infiniti fx vehicles with black interior. I never used cleaners with checmicals that could have caused the damage. It just happened. I also am out of warranty based on mileage not years. Driver side door actuator: my actuator has failed I do not know if that is common.