general problems of the 2006 Infiniti FX35

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I received a letter in the mail from Infiniti indicating an important safety recall of the passenger side airbag. The letter indicated I would receive a second notice soon. I waited two weeks and did not receive an additional notice. I called the main national consumer affairs department and a case was opened. I have since called five additional times and received no call back. Nothing has been done to correct this important recall. My case number 23964340. This has happened in the past regarding the bubbling of my dashboard. This also was a recall and when I finally called because I did not receive a notice of this problem, I was told that recall had expired so I no longer could take advantage of it. I continue to get the runaround every single time I call or email. I can never get answers or anything fixed. This is incredibly frustrating especially when the letter indicated that passengers should not ride in the passenger seat because of this recall and danger. Again I have not heard anything from Infiniti as promised or when I have called. The last time I spoke with a representative was on September 8. Please help. Thank you.

Dashboard has bubbles all over it producing a terrible glare when driving in the daylight or at nighttime creating a driving hazard. Infinity has admitted it is a defect but refuses to repair it.

My 2006 fx 35 dashboard has bubbled. It is so ugly that we had to buy a covering to cover it up. I am very disappointed that this is happening to a car that we spent a lot of $ on and is supposed to be a "luxury" car -- my husband goggled and found there was a recall in 2015 on 2006 infinity fx 35 and also found that Infiniti admitted to using a poor material on their dashboards which was the reason they are all completely falling apart and bubbling up. Tony johns called immediately to see how we could go about getting the vehicle fixed and was advised the recall expired in 2015 -- and that a letter was never sent to me, it went to the original owner (we bought it in 2015) and there was nothing they would do for us. This is the worst customer service we have ever received -- Infiniti should take pride in their vehicles and should own their mistake and pay for all customers who have been affected -- they then asked him which Infiniti dealer he went to for servicing to which he replied I have gone to the one in annapolis, maryland. To replace this dashboard, it will cost around $1,500 or more -- I will never purchase another Infiniti again if Infiniti doesn't do the right thing and help out their customers -- inadequate notifications were sent out and were never followed up on, I was never advised anything of this by my local dealer, and now I am being left to pick up the pieces financially. I am disgusted by the poor customer service we have received and the unwillingness to help us as I am not a "valuable enough customer" since I don't utilize the dealership for my services -- if Infiniti doesn't do the right thing and pay for the dashboard that was destroyed by their poor materials that they used, not because of the fault of its drivers, sincerely, phyllis johns.

The dashboard of the vehicle has started to melt/bubble up. This has resulted in a very shiny/sticky dash which on sunny days reflects light back up onto the inside of the windshield creating a very distracting/obstructing glare making it difficult to see the road. Infinity extended their warranty from 2010 up to 2014 to replace the dashboard but will now do nothing to correct this safety hazard even though it did not appear on my car till this year.

The dash is bubbling. Called infinity. They had a recall before I bought the vehicle for a replacement dash but will not cover it now.

My 2006 Infiniti dashboard started to develop bubbles approximately 4 years ago. They have progressively gotten worse over time. I just found out that Infiniti extended the warranty to 8 years but I was never notified by them or the local dealership. In essence they were hiding the fact that they offered a no charge fix. This is a manufacturing problem that could affect the deployment of the passenger airbag since that is the area involved. My warranty expired 6 months ago and since I was never notified I am now left to pay for the fix on my own. Infiniti USA and my local dealership are unwilling to cover the expense of the repair.