Six problems related to air bag not deploy have been reported for the 2010 Infiniti G37. The most recently reported issues are listed below.
My 2010 Infiniti G37 convertible's airbag light started flashing a month or so ago. I recently brought the vehicle in for service and they charged me $149 to inform me that the passenger airbag unit in the seat had a bad sensor/relay and the cost to replace it is $7,500. You cannot just replace the relay, but rather have to replace the entire bottom of the seat unit. In most other cars, it is a few hundred dollar fix and only requires replacing the sensor/relay. I called Infiniti consumer affairs and informed them of this and they said there are no recalls on their airbag units and that nothing could be done about this issue, other than paying $7,500 to replace the unit. The part number is "87300-jj84a - cushion". This is the second Infiniti vehicle that I have had issues with the airbags. I had a 2008 Infiniti g35 sedan which was in an accident where a car hit me from behind at 40-50 miles per hour (I was stopped) and the airbags did not deploy. I will file a separate complaint regarding this vehicle. Are there any recalls on Infiniti airbags?.
Passenger seat airbag sensor has failed, so the airbag will not deploy. Dash warning light remains illuminated while in operation. Spoke to Infiniti and was told to take to a dealer for diagnostics and they confirmed no recall currently. Spoke to the local Infiniti dealer who states they must diagnose the problem and charge for the service. Seat sensor has failed and repair includes the replacement of the passenger seat, which costs around $9k. The current trade in value of the car is $5-8k. No one can safely ride in the passenger seat of this vehicle. This safety issue should be recalled by Infiniti.
The airbag sensor in the front passenger seat has failed, causing the passenger airbag light to illuminate and possibly disable the passenger airbag. This may cause the passenger airbag to not deploy in the event of a crash. The light illuminated upon startup. The car has approximately 40,000 miles driven.
Airbag light flashing. Infiniti dealership advised sensor not working. Quoted $9,700 to repair. Called Infiniti consumer affairs, I tried to talk about the safety issues. They just continued to say "not under warranty and no financial assistance available from Infiniti ". Infiniti could care less about safety. I also had the same model a year ago except 2011. My 16 year old was involved in an accident in this car. It was totaled. Airbags did not deploy. Thank goodness he was ok.
The air bag warning light is blinking and the passenger seat air bag light does not go off when the seat is occupied. I took the car to an Infiniti dealer in dayton, ohio and was told the fix to correct this problem was over $7000. Feel this is like a rans viable options and therefore can charge whatever they can. This has destroyed the resale value of my car and put any passengers at risk of the air bag not deploying. If you go on the internet you can see that there are many customers complaining about the same issue. I think Infiniti has no real desire to correct this situation. They leave the owner in a no win situation - either play the ransom or put loved ones at risk. I wonder how many Infiniti"s are on the road today without an operative passenger air bag. When the light started blinking I was driving from south carolina to ohio. I first noticed the blinking light on Sunday may 27, 2018.
The contact owns a 2010 Infiniti G37. The contact stated that while at a stop, the vehicle independently accelerated. The vehicle was taken to a dealer multiple times who was unable to diagnose or repair the vehicle. The failure recurred and the vehicle was taken back to the dealer. The contact was unsure what part needed to be replaced. In addition, while at a stop with the brake pedal depressed, the vehicle independently accelerated. As a result, the contact crashed into the rear of another vehicle and the air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure and sent a specialist to inspect the vehicle. The failure mileage was 45,000.