Headlights problems of the 2013 Infiniti JX35

Both headlights stopped working at the same time which is a safety issue! I did not have any low beam lights or highbeam lights on both headlights. Once the headlights went out I had no way to navigate the vehicle. The vehicle was in motion at night on a city street.

On March 3, 2021, I was driving home at night when my headlights stopped working unexpectedly and suddenly. Some roads have no or inadequate street lights as well as no shoulder for pulling over which makes it at once impossible to stop driving and dangerous to continue driving. The local Infiniti dealership could provide no explanation for why the headlights stopped working.

I have replaced the battery in my 2013 Infiniti Jx35 3-4 times. Dealership continues to say this is normal. Recently, multiple exterior light bulbs have gone out and the �instrument cluster� suddenly went dark while I was driving. I cannot see meters like gas, speed, etc. I cannot hear or see my blinker or headlight indicators. Additionally, all the power controls including speed control no longer work. I am concerned there is a significant electrical safety hazard. I no longer feel safe driving this car with my children. There are many reports of similar claims for the 2013 Infiniti Jx35 electrical system online. I would like Infiniti to take responsibility for knowingly putting people in danger by refusing to acknowledge and fix a known problem with this car.

Tl the contact owns a 2013 Infiniti Jx35. The contact stated that while driving, the low beam and high beam headlights became inoperable. The vehicle was taken to greg orr Infiniti located at 8727 business park dr, shreveport, la 71105, to be diagnosed. The contact was informed that the headlight switch and headlight bulbs were defective and needed to be replaced. The headlight switch and bulbs were replaced however, the failure persisted. The vehicle was taken back to the same dealer and the contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, offered no additional assistance. The failure mileage was 141,550.

Moisture penetrated into passenger side headlight and the headlights get knocked out. It is an issue with seal. These lights are to be sealed as it is outside the body. My opinion inifiniti should have a recall on this type of failure to a head light as many more car owner having same issue.

I was in for an issue with my passenger headlight less than a year ago. I was told that it was due to water getting into my assembly, and it wasn't an Infiniti defect. I am not sure how that is possible since headlights are to be designed to be outside of the car 100% of the time. Now my driverside headlight has failed, and I do not believe I should have to pay for the same repair on the other light. A dead headlight will not pass inspection. Both headlights go dead from water and its my fault? sounds very odd.

While driving my vehicle on city street I notice that my car seemed powerless when I pressed on the gas pedel also started to shudder an vibrate. Also notice that my headlight was starting to obtain moisture in them.

While driving the car (after few minutes after engine start), the entire instrument panel cluster (dashboard) went dead - no panel lights, none of the gauges - temperature, fuel, rpm, speedometer, etc. On the instrument cluster were working. The car ran normally - acceleration, braking, with all the lights (headlight, turning lights, etc. ) working - but there was no indication to the driver of these commands, from the instrument dashboard / cluster panel.

The headlights on the Infiniti jx 35 are not properly focussed and make night-time driving hazardous and dangerous, especially in rain and snow conditions. Repeated complaints to my dealer have not resulted in any action with the dealer pleading inability to make any adjustments.