Table 1 shows three common structure related problems of the 1997 Infiniti QX4.
| Problem Category | Number of Problems |
|---|---|
| Underbody Shield problems | |
| Tailgate problems | |
| Body problems |
Consumer stated while having the vehicle serviced, technician noticed the heat shield needed to be replaced. The heat shields on the Infiniti Qx4 were defective and unsafe. The vehicle was taken to passport on two occasions after hearing a rattling noise. The first time they re-secured the heat shields and less than a month later the noise was back. The consumer was offered two options to replace the heat shield or have the heat shield removed. The consumer feels that if the vehicle has no heat shields it could cause a fire and it is definitely a safety concern.
When driving, if you accidentally press the rear tailgate button, (which is located beside the cruise control button), the window goes up! pets or kids could get out at highway speeds. You have to pull off road in order to close rear window hatch. Suggestion: to have safety in place so button cant be engaged when vehicle is in drive. ( this is the case in chevy blazers-my former vehicle).
The contact owns a 1997 Infiniti Qx4. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11v244000 (suspension:front). The vehicle was taken to an authorized dealer and the contact was informed that in addition to the failure being addressed in the recall, the front portion of the frame was also suffering from rust and corrosion. The contact was informed that the additional failures were not included in the recall. The vehicle was being repaired under the recall, but the additional failures were not being repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 150,000.