Two problems related to steering wheel have been reported for the 1999 Infiniti QX4. The most recently reported issues are listed below.
Component 1 - strut tower rusted in several locations, component 2 - running boards rusted out and were repaired. I understand there maybe be a recall for the strut tower. My current condition will need to be repaired for PA inspection. The last recall I had to do w/the gas tank, NHTSA campaign #07v435000, which I already had replaced before the recall. Just trying to save having something done twice, but it needs to be repaired for safety. I have pictures that can be sent, should you request. Thank you.
I brought my 1999 Infiniti Qx4 to the dealer to determine why the check engine light came on while I was driving. They told me that my strut tower was separated and it needed to go to a body shop. The body shop told me that the problem was that the metal along strut tower welds was rotted, posing a danger of collapse on the steering column. Their check of the passenger side found the same problem, although it's less severe. I have photos and video. They wanted over $6,000 to fix it. Insurance wouldn't cover it so I took it back to Infiniti. They brought it to a body shop they use and fixed the driver's side for $1800. They said the passenger side wasn't a problem to worry about. The dealer is aware of this problem with the Qx4 and suggested I complain to their corporate office. Corporate wouldn't acknowledge the rotting around welds and said there'd be no compensation because it's out of warranty. I saved the parts. I believe Infiniti should pay for the fix of the passenger side and reimburse my $1800. Their mechanics and dealers know this is a problem but corporate will risk customers lives for profit.