Front Suspension Control Arm Problems of Infiniti QX56

Tl-the contact owns a 2011 ininity Qx56. The contact stated that while driving he heard a noise. The contact pulled over and looked underneath the vehicle. He noticed that the rear lower control arm on the passanger's side had broken in half. The driver's side control arm was also about to break . The vehicle was taken to an independnent mechanic and both control arms are scheduled to be replaced. The parts are being ordered from the manufacturer. The dealer lia Infiniti 860 new loudon rd, latham, NY 12110 (518) 738-0800 said that there was no recall. The manufacturer said the same and gave the contact a case number. The failure mileage was 96,500. Tf .

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I purchased this vehicle from a reputable infinity dealership on January 31,2013 with 41,669 miles,and I also purchased the extended elite protection program warranty for 5 years for $4,978. 00. On may 5th, 2015, I brought this vehicle in for a state inspection sticker, which was rejected because my rear tires were worn out badly with only 15,725 miles on them. These were top-of -the-line michelin ltx with a warranty of 70,000 miles. I brought this SUV into the infinity dealership where it was purchased and they stated that the rear cambers were corroded and rear tows were frozen, and I had to replace the complete rear suspension. None of this was covered on my elite protection warranty. The amount of corrosion underneath this vehicle is astounding, it looks worse than a 20 year-old vehicle. The price of this work was $2,000. 00, additionally my new rear tires were $592. 80. Not what I expected from a high-end luxury SUV, I previously owned 2 Nissan pathfinders with no issues. My vehicle was manufactured in may, 2010, and I realize that there were 2 similar recalls # 10e019000,(safety recall began on July 12, 2010) and a second recall # 10v208000,(safety recall began on may 20, 2010) which states that Nissan was recalling 2004-2010 qx 56 vehicles due to faulty front and/or rear lower control arms in the vehicle's suspension systems. (vehicles sold between November 25, 2009 and may 14, 2010. ) my vehicle was manufactured in may, 2010. I also saw on this website a complaint filed on 11/10/2014, NHTSA id number 10653767; concerning the suspension of their 2010 qx 56 vehicle. It is exactly the issue I had with my qx 56, and I believe that my vehicle should be included in this recall. I had contacted infinity corporation concerning this issue on July 1, 2015, but they did not think these were excruating issues and declined my complaint. ( my case # 19302823 with infinity corporation. ).

Took my car to get new breaks and he said I needed new control arms. I asked how I know and he said tire wear. I have gone thru 6 sets ( thought it was because it was a heavy SUV and a make a lot of right turns) he also said back end slipping (this has happened a lot as well I thought it was because nothing was in the back like a truck) I called Infiniti and they say I have to pay $95 and no guarantee they will fix it for free. I see a bunch of stuff online about 2007 control arms so need to know why my car is not included or at least looked at for free.

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The contact owns a 2004 infinity Qx56. The contact was driving 50 mph when the front end of the vehicle began to shake. The vehicle was taken to the dealer who performed a diagnostic that located the failure at the front suspension lower control arms. The vehicle was taken to the local mechanic to have the front lower control arms replaced. The vehicle was repaired. The failure mileage was 110,000 and the current mileage was 119,000.

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