Table 1 shows one common equipment related problems of the 2020 Infiniti QX60.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti Qx60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion. The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total failure of both the primary hood latch and the secondary safety latch system, which are specifically designed to prevent this type of occurrence. The incident created an extremely dangerous situation with a high risk of a catastrophic collision, serious injury, or death to myself and other motorists. I was fortunate to maintain control of the vehicle and safely slow down without a crash. This was a near-miss catastrophic event caused by a critical safety system failure. A hood opening at highway speed creates total loss of visibility and represents a severe hazard to roadway safety. The vehicle is currently being preserved without repair so that the failure can be properly evaluated. I am reporting this incident so it can be investigated for potential design, manufacturing, or mechanical defects that could affect other drivers. Sincerely, robert ponger.
I was driving at approximately 40 mph in clear weather on a familiar straight asphalt roadway in our community. I suddenly heard a loud blast. I thought it was an explosion near the roadway. I was terrified, so I immediately pulled over into a supermarket parking lot. There was a policeman there, and I asked him if he had heard the explosion. He did not hear anything but volunteered to check my vehicle. He found that the sunroof was blown out. My sunshade was closed, so no glass entered the cabin of my car. The policeman found some glass on the road at the location I was driving. I have contacted the dealer service, and they should be calling me back. I googled "2020 Infiniti Qx60 sunroof exploding" and have found many others with the same issue. I also found a website that is seeking a class action lawsuit. I am so happy that I had the sunshade closed. In the years we've owned this car, I've opened the sunroof only a few times.
While driving at a speed of 70mph, on a highway at 4:15 pm temperature approx 55 f an extemely loud sound from my roof happened. I was not under any trees or near any 18 wheelers. No debris seen around my car when it happened. I pulled over when safe and looked at my roof. The sunroof had exploded! nothing else wrong with the car! this could hav caused a terrible accident had I not over-reacted. There was no warning for this explosion. I called the dealership and was told to bring it to a collision center for repair. Now waiting on the parts.
I put my car in park and got out of car. The car started rolling, it was on a slight grade but it roll into a hill grade and picked up speed. It just missed another car and hit a cement wall. This is not the first time this has happened to me. It had happened three other times but I wasn’t out of my car and was able to stop it and push it harder into park. It was in park but for some reason it didn’t actually go into park electrically. It also wasn’t on a grade. My friend tried to stop the car but it was going too fast by the time he got to it. He did bush burn his knees and hit his back on the street when he fell. We have looked into reports and there have been issues with this model. I believe you should look into this farther. Someone could get hurt seriously if they haven’t already! I think there should be a recall to have the issue repaired so it doesn’t happen in the future. Thank you, toni stevenson 8146718151 I have estimates but not able to download. Total was $10,000. 00.
I was driving on the freeway at about 1:40pm today(03/9/2021). All of sudden hear some kind of loud gun shot and 1 second later, my sunroof is shattered. Also, the forward collision system automatically breaks by itself when there is no vehicle or any kind of object.
Sunroof exploded while driving on highway 175 heading towards nacogdoches TX. We heard a loud pop almost like a tire blowing out, we get out the rental car to check on the tires and found nothing. We got back in and started driving, when we heard a gush of wind. We looked up and noticed the car had a sunroof so we moved the cover back and glass started to fly into the car. Nothing hit the glass it just exploded out of nowhere.