Table 1 shows one common other fuel system related problems of the 2023 Infiniti QX60.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
This vehicle has ~43k miles and in the shop 3 times. Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't move. It was like it was in neutral but was in drive. I had to shut car down, restart and was able to get to the dealership. Second time, I left work driving ~73 mph on [xxx] in jacksonville florida when out of nowhere I could feel the gas not taking. I then got a flashing message across my dashboard several times that said "engine stalled" . Imagine the fear in the middle of the highway and essentially having no gas power. Fortunately, since I was leaving at noon, it was not rush hour and fortunately this occurred right before an exit. I was able to remain calm and not panic and get over two lanes in time to pull off to an exit ramp all the while DE-accelerating until I landed in the grass off the exit ramp. I cross [xxx] every day for work and cars losing power going 75 mph on [xxx] is terrifying and could easily lead to a wreck and in the most unfortunate incidents on that bridge; cars hit have gone over the side. Again, second time now they are supposedly replacing the fuel pump. How can two be bad? this is so dangerous for someone to be put in this situation. I have seen other posts on the internet with fuel pump issues on the 2023 Qx60 and similar circumstances. Car is in the shop now so don't have the receipt yet for the replacement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
While driving my Qx60 with my wife and 8month baby inside, car stalled twice on Feb 15th and March 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and I to shoulder and leave vehicle stopped in traffic with emergency lights on ,call for a tow truck , car would start and die immediately , car only has 21000 miles check engine light on with codes : p0090 fuel pressure regulator 1 control circuit p0087 fuel rail/system pressure too low went to local dealership and service agent mentioned it was fuel pump,that many of these pumps are going bad for these new cars, I also research online forums and this seems to be an issue with the fuel pump on these cars. The replaced my fuel pump today March 31st , but not sure if they use same defective pump , probably since they won’t say I contacted Infiniti consumer affairs and file a case ,mainly asking what is Infiniti doing regarding all these fuel pumps that are failing? , is the same fuel pump getting installed when the original fails ? why isnt there a recall for this? the lady who called me didn’t know what to say other than recalls don’t depend on us but on the NHTSA , that’s why I’m filing complaint today.
On two occasions driving new 2023 Qx60, the engine stalled while driving. Vehicle lost all acceleration capability. The system message: stop car, engine stall. Press break and start button. What we noticed is that both times, the engine stalled after the car had been sitting running idle for a period of time.
I purchased and Infiniti Qx60 on April 15th 2023 the check engine light has come on on multiple occasions and the vehicle loses power in traffic and stops moving it will shut off. The first time I had the vehicle in for service it was sensors with the check engine light this time it is in for service and there is a replacement of a fuel pump.