Front Suspension Control Arm Problems of Jaguar S-type

The contact owns a 2001 Jaguar S-type. While driving at any speed, the vehicle made squeaking noises without warning. The vehicle was taken to an independent mechanic who replaced the driver side ball joint, driver side and rear bearings, and the passenger side upper control arm assembly, but the failure recurred. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 17,030.

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My vehicle was taken to the dealership it was purchased for an ac repair in September. I was then informed that both front control arms and both ball joints needed replacing immediately for $3,000! I went home and checked online to find that my car had a recall issued (recall #6434) for the exact items I was now being told to replace. I am the original owner and never received any correspondence regarding this recall and I still reside at the same address. I've asked both the dealer and Jaguar to please take care of the recall but they are stalling; I am now worried about my safety in my automobile. The facts are that 38,681 of their autos were affected but only a few were repaired-- sara marco at Jaguar 800-452-4827 is proposing $659 to apply to the $3,000 I would owe. I have sent two additional e-mails asking to speak to a supervisor. As of today, I have not been called, nor has there been any reply to my 2 e-mails asking why they won't repair my car. I need help to get this matter resolved. It is wrong to never contact me and now expect me to pay for the repair!.

For over two weeks I am been having problems with the lower front control arm passenger side, then after well and driving almost I had a bad accident on the freeway. I took it to the mechanic and he advise me to replace the lower front control arm and the ball joint cause it was loosing. Then when I was about to go to fix it the ball joint crash and the lower control arm came apart the tire went 90 degrees out and that happened in the middle of the road with traffic driving fast. I could have a bad wreck or an injury. I called the police to help me out with the traffic and a tow truck to pick my car. Driving this car is being extremely dangerous for me. Now I don't have a car to drive and I expect the Jaguar be responsible for this issue since it was a recall for this model 2001 Jaguar stype .