general problems of the 2011 Jeep Cherokee

15 problems related to service brakes have been reported for the 2011 Jeep Cherokee. The most recently reported issues are listed below.

1 Service Brakes problem

Failure Date: 08/20/2014

The contact owns a 2011 Jeep grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

2 Service Brakes problem

Failure Date: 07/01/2014

The contact owns a 2011 Jeep Cherokee. The contact received a notification for NHTSA campaign number: 14v145000 (service brakes) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

3 Service Brakes problem

Failure Date: 06/23/2014

The contact owns a 2011 Jeep Cherokee. The contact received notification for NHTSA campaign id number: 14v154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available in order to have the recall repairs performed. The dealer was not able to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

4 Service Brakes problem

Failure Date: 06/02/2014

P14/NHTSA 14v-154 recall was not conducted even after we brought the car in and then I contacted mr. Curtis thomas at the Jeep service dep't. (212 765 6634) three times.

5 Service Brakes problem

Failure Date: 06/02/2014

I recieved a recall notice for my Jeep grand cheerokee purtaining to the brakes,I notified the dealer dutchess 2285/2291 south rd poughkeepsie NY 12601 and they have been giving me the run around.

6 Service Brakes problem

Failure Date: 05/08/2014

The contact owns a 2011 Jeep grand Cherokee. The contact received NHTSA campaign id number: 14v154000 (service brake , service brakes, hydraulic) and stated that the part needed was unavailable to service the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure.

7 Service Brakes problem

Failure Date: 05/07/2014

I was advised in may this year that there was a recall on my car, having to do with the brake booster shield. I called the dealer (pro r Chrysler Jeep 1800 w 104th av. Denver CO 80234)) regarding the repair, and was told that the parts have not come in yet, and I would be notified when they do. About a month later I called again to find out more about the part and repair, and was told I was #20 on the list, and shouldn't be more than about 2 weeks, and I would be called! its now the end of August, called again today, talked to shawn, and was told again, according to the service manager, none of the parts have come in from Chrysler, and I need to continue to wait until they come in. No other explanation was given. I would appreciate a follow up in this matter. Thank you paul freimann.

8 Service Brakes problem

Failure Date: 04/08/2014

The contact owns a 2011 Jeep Cherokee. The contact received a recall notification for NHTSA campaign id number: 14v15400 (brakes hydraulic). The contact stated that the part was unavailable to perform the repair. The manufacturer was made aware of the problem. The contact had not experience a failure. Updated 8/14/cn.

9 Service Brakes problem

Failure Date: 03/03/2014

Unable to stop/longer than normal stopping distance in panic stop situation- brake pedal is hard and unable to engage abs. Occurs only in cold ambient temps ( below 20 degrees) first panic stop after driving at freeway or highway speeds.

10 Service Brakes problem

Failure Date: 02/26/2014

As I was driving less than a mile to work on a very cold new jersey morning my brakes felt unusually hard and high. As I pulled into the school parking lot, where I work, I stepped on the brakes to slow down on the decline of the road and they would not go down, they went down only about a centimeter or two, and I just kept pressing them. Again they felt extremely hard and high. There was a school bus full of children in front of me and I just prayed I would not rear end them. Thank god I was only doing 15 mph. . . . If any faster it would have been a nightmare!!!!! I called my dealer and they said do not drive it, have it towed here. I did have it towed that day and today I was informed I need a brake booster like many other people. They are back ordered and could take 3, yes three weeks because of the huge demand. I believe if I was going any faster than 15 mph lives would have been lost. :(.

11 Service Brakes problem

Failure Date: 02/25/2014

I have had vacuum leak (hissing air noise)in brake power boost for quite some time. Part is on national b/o from Jeep--not due in until 3/4/14(date keeps being pushed back), because so many people (over 500)have same problem. I was driving down hill at end of my street and as I applied brakes, they did not work. I pressed as hard as I could but car just drove through intersection. I pumped them several times and they finally came back. If another vehicle had been coming, we could have been killed. I do not understand why ntsb has not issued recall for something as dangerous as this, that directly affects driver's safety.

12 Service Brakes problem

Failure Date: 02/05/2014

Upon exiting freeway on 2/05/14 car stalled without warning, making it difficult to steer because loss of power and brakes not fully functional I almost ran into street divider, I was able to steer to the side of the road, where I attempted to restart the vehicle. Vehicle did start and seemed fine afterwards. It happened again 4 days later again while exiting freeway off ramp again. I took the vehicle to the dealership where they hooked it up to a diagnostic and found no codes other then a software update they did they could not find a problem. I've read several complaints about this same type of stalling without warning on other Jeeps and no one has been able to get any help with this issue. I suppose not until someone dies from this malfunction of these Jeeps will Chrysler start to look into this problem and recall the part that is causing this to happen.

13 Service Brakes problem

Failure Date: 01/22/2014

I was driving on 1/22/14 and my brakes were making a leaking air sound when abruptly it stopped braking normally. The vehicle was slowing down but it took alot longer to fully stop. I ended up in the middle of an intersection and almost hit a car because I had not fully stopped before my red light. I immediately brought my car in for service slowly to bay state Jeep in newton, MA, which they called me pretty quickly to tell me that the power brake booster was broken and it was on backorder. Its 7 days past and they are still telling me Chrysler has a negative quantity of 89 nationwide on backorder.

14 Service Brakes problem

Failure Date: 01/08/2014

While traveling at normal highway speed slowed downed to exit highway and when I went to stop to pay toll brake pedal became hard as a rock and car would not stop. I released pressure from pedal and tried to pump brakes and got car to stop, abs system did not activate and no warning lights were activated!!!!! when I took car to service station I was informed the power booster for the brakes had blown. And the dealer informed the service station there are -7 on the north eastern region and the cold weather has caused this part to blow out!!!!!!.

15 Service Brakes problem

Failure Date: 11/11/2013

Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, I have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant me a courtesy or rental car until the part comes in. They suggested I keep my unreliable car for the time being.


Other Service Brakes related problems of the 2011 Jeep Cherokee


Safety Ratings of Cherokee Cars
Fuel Economy of Cherokee Vehicles
Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations