Headlights problems of the 2014 Jeep Cherokee

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 65 mph, the headlights and high beams were not working properly; then independently switched to a different setting. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified. The approximate failure mileage was 44,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while refueling, gasoline was spilling from the vehicle. Additionally, the contact stated that while driving at approximately 60 mph, the headlights exploded. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Car stalled several times while moving when engine is cold this happened several times while turning and again when not turning, on city streets. 4 headlights blew within 7 days while both moving and while stationary. Hard shift between 2nd and 3rd and 3rd and 4th gears while moving on highway and city streets.

In 2017, both headlights on my 2014 grand Cherokee overland went out. When I took the car to dealership, they said they had never had the headlights burn out on a Jeep that age. They said it would be over $700 to replace the bulbs. I was not able to afford this at the time. Two days later, my Jeep stalled in traffic and the alternator started burning while driving to work; my car had to be towed to the closest auto mechanic where the alternator was replaced. I also had the headlamp bulbs replaced. I was reimbursed by Chrysler for the cost of the alternator following the recall, however, my headlights have once again stopped working. I would appreciate if this can be investigated to see if the headlamp malfunction is related to any of the other recalls.

Headlights fail to properly illuminate almost to the point that they seem dim even on highbeam, unable to see no further than 30' in front of vehicle, very dangerous when passing other traffic, headlights almost seem to go out when passing other vehicles, very poor visibility in rain.

The contact owns a 2014 Jeep Cherokee. The contact stated that the headlights failed to provide the proper light coverage. The vehicle was taken to an unknown dealer where the headlights were replaced with aftermarket headlights. The failure was not corrected and the aftermarket headlights also failed to provide proper light coverage. The contact stated that forward and side light visibility was not provided. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 25,000.

The contact owns a 2014 Jeep Cherokee. While driving unknown speeds, the brake, tail, and headlights dimmed and failed to respond. The vehicle was taken to a local dealer (mclarty daniel Chrysler Dodge Jeep ram, located at 2201 se moberly land, bentonville, ar 72712) where it was diagnosed that the alternator may need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 55,000.

The headlamp and headlight went out. I took it to a dealer, and they concluded there was a problem with the module and it would cost over $1000 to repair. I opted to just change the headlight which cost about $130 just for the bulb. A few months later the other headlight went out. Again I paid about $130 just for another bulb. A month later the other headlight went out again. It will cost about $130 just for the bulb. I have been told with the most recent call that the bulbs might continue to break as a side effect of the module problem. That is not known to be a fact. Either way, I'm looking at either $500+ just to have working bulbs at this point, or over $1500 to replace the entire module. Nobody should have to spend that kind of money simply to have working headlights so that they can legally drive the car that they purchased! this is one of the most basic elements of a car, and I feel like I am being taken advantage of by having continuous defective bulbs that cost $130. Nothing out of the ordinary has every occurred with this car that might have caused the lights to have continuous problems. However, it is worth noting that the 2014 Jeep Cherokee seems to have the highest number of problems in the Jeep line. I'm very unhappy about this and hope that there will be a satisfying resolution.

The contact owns a 2014 Jeep Cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000.

Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 60 mph, the vehicle high and low being headlight failed to illuminated the road in order for the contact to view the road. The vehicle was taken to the dealer where the technician adjusted the lights. However the failure recurred. The manufacturer was notified of the failure. The failure mileage was 8,800. The VIN was not available. Aw.

Purchased 2014 Cherokee in Aug 2014 - my 4th Jeep and other family members drive Jeeps. Few days later drove at night- immediately evident headlights pose serious safety concern & design flaw. Contacted the dealership to have the lights inspected. Cannot see objects until you are upon them. Live in a rural area with no street lights/beam does not project sufficient light/brightness. Add rain, snow, or city lights &the glare makes safely operating the vehicle even more challenging. Vehicle serviced multiple times for this serious safety concern. Multiple techs stated headlights "are dim" & other owners have complained. After numerous complaints, my frustration & concern mounted. Technician sympathized & suggested I contact Jeep, "maybe they will listen to the customer". Dec 2014, contacted Jeep & was instructed a "research project" was established. After weeks, (another service appointment and more time off work) Jeep acknowledged "complaint about dim headlights is pretty prevalent" &you have been "fair and reasonable". Jan 17, Cherokee serviced again & copy of a tech assistance ticket was left on the seat. Report states: "customer concern: customer cannot see at night and headlights are dim. Concern duplicated: yes, drove vehicle at night head lamps are not very bright need fog lamps on also to see. Tests: drove two other vehicles same operation have had a lot of complaints about lamps not bright". This is taken from the report admitting the headlights do not illuminate. Jan 21 no resolution, told Jeep they can take the SUV back, I'm not willing to compromise safety. Complaint moved to Jeep returns after multiple calls, asked to take the vehicle to another dealership scheduled for this week. This vehicle was purchased because of customer loyalty to Jeep-still waiting on resolution.

Tl the contact owns a 2014 Jeep Cherokee. The contact stated that the headlamp bulbs were replaced four times within several months. Desoto auto mall Chrysler Dodge Ford Jeep ram (3039 s. E. Highway 70, arcadia, FL 34266; (800) 880-3099) was contact and notified of the failure. The contact was informed that the failure was common with vehicles of the same year, make, and model. The manufacturer was contacted and informed of the failure. The manufacturer admitted that the failure was a known issue however, offered no additional assistance. The approximate failure mileage was 20,000.

My 2014 Jeep Cherokee has substandard headlight illumination as compared to other vehicles in terms of distance (projection) and overall brightness. It's very difficult to drive the vehicle after dark in areas with little or no street lighting. The headlights are especially poor on dark wet road surfaces that offer little or no reflection. The illumination at the left and right front sides of the vehicle make it difficult if not impossible to spot animals, pedestrians, or other objects at normal highway speeds until you are right upon them. I feel that the substandard headlight illumination is an accident waiting to happen and may well measure below NHTSA standards if tested.

The transmission on this vehicle makes it very dangerous!! surging, hesitation, speeding up, hard shifts continually. The transmission was replaced and it was serviced many times with no improvements. When you try to pull out onto a road, it will hard shift into gear after hesitation, it does the same when backing up. It causes a very dangerous situation and I have almost been hit by another vehicle many times due to the transmission issues. The headlights on this vehicle are dangerous, they follow a severe straight line and when going up and down hills it causes you to lose vision of the road in front of you.

Tl-the contact owns a 2014 Jeep Cherokee. The contact stated while driving 5 mph, making a right or left turned the vehicle headlights failed to illuminated bright to view the road. The vehicle was taking to the dealer but was not diagnosed or repaired. Manufacturer was not made aware of the failure. The failure mileage was 20,000. Aw.

2014 Jeep Cherokee. Consumer writes in regards to vehicle headlights problem. The consumer stated while driving at night, the headlights did not properly illuminate the road. The consumer believed it was a design flaw, because the headlights bulbs were located toward the rear of the lens.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon inspection, he noticed that there was condensation build up in the headlight housing. The vehicle was taken to the dealer who stated that the failure was normal. The manufacturer was notified. The failure mileage was 200.

This is what I mailed Chrysler group llc customer centerdecember 6, 2014 p. O. Box 21-8004 auburn hills, mi 48321-8004 phone 877-426-5337 headlights authorized dealer:darlings auto mall 16 kingsland xing ellsworth, me 04605 phone 207-667-2571 vehicle identification number:1c4pjmbs0ew127689 vehicle delivery date:11-21-2013 current mileage:7420 from the first time that I drove this vehicle at night (which was a few days after the delivery date), I have been unhappy with how poorly the headlights illuminate the road ahead. In my opinion this is a safety issue and because of that, I try to avoid driving this vehicle at night. After numerous complaints to darlings auto mall and their attempts to remedy this issue, darlings has suggested to me that I forward my complaint directly to you (Chrysler). I sincerely hope that Chrysler has a satisfactory remedy for how poorly the headlights in my vehicle illuminate the road at night. I look forward to your expedient and satisfactory remedy. Darlings auto mall 16 kingsland xing ellsworth, me 04605 since I have not received a response from Chrysler, I am submitting this complaint. The problem has been on going from the day of purchase and I notice that other Jeep Cherokee 2014 owners have made the same complaint.