general problems of the 2014 Jeep Cherokee - part 2

50 problems related to suspension have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.

36 Suspension problem

Failure Date: 09/02/2014

The contact owns a 2014 Jeep Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14v392000 (suspension) was received in September of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

37 Suspension problem

Failure Date: 09/02/2014

The contact owns a 2014 Jeep Cherokee 4x4. The contact received a notification for recall NHTSA campaign number: 14v392000 (suspension). However, the parts were not available. The contact stated that the manufacturer had exceeded the reasonable amount of time for repair. The dealer stated parts were not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experience the failure.

38 Suspension problem

Failure Date: 09/01/2014

2014 Jeep Cherokee. Consumer writes in regards to vehicle wobbles and sways when flat towing behind consumers motor home and parking brake issues. The consumer stated the wobbling or swaying occurred when a rough spot was hit in the road. The consumer stated the incident happened several times. It was an intermittent problem and can not always be duplicated.

39 Suspension problem

Failure Date: 09/01/2014

From a stop the 2014 Jeep Cherokee 3. 2vvt v6 4x4 often creates a wobble feel while shifting through lower gears. The Jeep's wobble isn't felt through the steering wheel but the passengers can feel the wobble and also the driver can feel in in the gas pedal upon acceleration. Upon deceleration the transmission makes a hard clunk feel when nearing a complete stop. The vehicle does not feel safe to drive as it feel the vehicle will leave you stranded. *latest updates were applied by the Dodge dealer with no change in drive ability.

40 Suspension problem

Failure Date: 08/16/2014

The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a complete stop, the front end of the vehicle experienced severe vibrations and once the speed reached approximately 20 mph, the failure stopped. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 100.

41 Suspension problem

Failure Date: 08/11/2014

2014 Jeep Cherokee limited, 6 cylinder, purchased on April 21, 2014 with 321 miles on it. There was a slight shimmy in the front end that they told us was a flat spot in the tire that would work itself out and the transmission would have to "learn" my way of driving. On may 30,tt 2217 miles I brought the vehicle back tot he dealer for hesitation in the transmission and shuttering and grinding in the front end. The Jeep has been back to the dealer 6 times for shuttering and grinding in the front end when proceeding from stop or low speed after being on the highway at a constant speed for several miles. Shuttering can happen when turning or going straight. I have also reported several transmission issues to them with the cars inability to downshift going up a hill and or to up shift when coasting down hills. At one time as I was entering the highway, I tried to accelerate to 55 and the car would not go over 30 mph. I'm glad there were two lanes or I would have been rear ended. Car was very jerky when proceeding from a stop and would often suddenly jerk forward after a hesitation to even move. Car has been reprogrammed 3 times, had a new valve body installed, a new transmission installed and two new axles installed two days after the axles were installed the shuttering and hesitation in transmission started again. Dealer has failed to get back to me.

42 Suspension problem

Failure Date: 05/28/2014

Vehicle wobbles/shakes/vibrates upon acceleration from a stop - now is doing it intermittently at other speeds - first repair on 7/22/14 "install sop front axle assemblies & drive 300 miles to completely break in a half shaft" - after the 300 miles and no change to the problem - second repair 8/18/14 "install sop rear motor mount, align engine with 2 other side mounts - driving it off the lot after this repair did not fix the problem - at this time Chrysler has no fix for the problem - I no longer feel safe driving this vehicle and have received no substantive information that it is safe to drive - as a matter of fact I'm having trouble getting an update from Chrysler other than they no there is a problem and they are working on it.

43 Suspension problem

Failure Date: 05/27/2014

Four wheel drive selection system was totally inoperative. Nine speed automatic transmission does not shift into 9th gear automatically. In manual shift mode 9th gear is selected and tach does not drop to indicate higher gear ratio. Software was updated but still same problem - #rrt14-040 - was flashed twice but no difference. Code reader shows same problem even when update was completed.

44 Suspension problem

Failure Date: 05/01/2014

Wobble in front wheels between 1st & 2nd gears, poor transmission shifting.

45 Suspension problem

Failure Date: 04/11/2014

We took delivery of our 2014 Jeep Cherokee limited on March 14,2014. After driving it for approx 1 month we noticed a very prominent wobble/shimmy in the front end on acceleration, this stops after it shifts into 3rd gear. We took it back to the dealer with this issue ,they agreed there was a problem. First the dealership replaced the rear shaft and it got worse, next they replaced the cv shafts and isolator bushing. These repairs did not fix the problem. Then we were told to drive the vehicle and it would get better. We now have 6000 miles on it and it has only gotten worse. We are now told that vehicle operates as designed?? who designs a vehicle to wobble/shimmy on acceleration? this is unacceptable and we will never buy another Jeep. We have owned 4 Jeeps in the past.

46 Suspension problem

Failure Date: 04/07/2014

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear Chrysler Dodge Jeep ram, 1127 pine st, berwick, PA 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The VIN and failure mileage were not available.

47 Suspension problem

Failure Date: 02/20/2014

Front end axle boot leak and subsequent shake/vibration in front end on acceleration and right turns mostly. Went into "limp mode" upon driving during low speeds on more than one occasion with check engine and service transmission lights coming on. No good computer history stored in engine computer to determine problem even happened. Shake has continued even with replacement of both front axles. Limp mode and warning lights haven't happened since transmission wiring harness and transmission computer were replaced . Has been serviced by two local dealerships for over a month and have had customer service contact with Chrysler/Jeep customer service about issues since transmission problems. Engaged in lemon law action because purchase dealer has stated on more than one occasion that the shake is a characteristic of the 2014 model of Jeep Cherokee, "all of them have it on their lot" so there is nothing to fix. I just don't want this to be a larger issue with more vehicles involved so I am reporting my problems.

48 Suspension problem

Failure Date: 02/11/2014

Grinding noise in front end, shifting hard with loud clunking noise, high pitch squeal when cold, engine miss when drive like a shutter, shift the car in drive - car went into drive but wouldn"t engage and dash was flashing like the computer didnt know what it was doing, exhaust sputtering noise,.

49 Suspension problem

Failure Date: 01/28/2014

When in first gear and proceeding into second gear the front of the vehicle wobbles back and forth with a jerky start. Per the dealership and manufacturer they have been working on this issue for 12 months now and still do not have a fix for this issue.

50 Suspension problem

Failure Date: 09/24/2013

When accelerating from 5 to 10 mph there is a shake in the front end of the car, after speeding up it seems to disappear. I have found several links where people are having the same issue.



Safety Ratings of Cherokee Cars
Fuel Economy of Cherokee Vehicles
Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations