general problems of the 2016 Jeep Cherokee - part 2

85 problems related to service brakes have been reported for the 2016 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee.

36 Service Brakes problem

Failure Date: 01/08/2023

When I was driving my 2016 Jeep Cherokee limited through the grocery store parking lot today to pick up my groceries at the front of the store, my emergency parking brake suddenly came on and made my car skid to an abrupt stop. Fortunately, the pickup truck behind me did not run into the back of my car. A message on my dashboard said to depress the brake and then the emergency brake button to release the emergency brake. I did that, but as soon as I tried driving forward, the emergency brake kept automatically turning on and abruptly stopping my car. I was blocking traffic, so I had to turn the steering wheel to enter the closest available parking spot by repeatedly releasing the emergency brake and lurching forward a few feet before being abruptly stopped by the automatic emergency brake over and over again until the car was safely out of the way. I had to call the grocery store to have them hold my groceries and then call a friend to drive me home because it is Sunday and all the service garages are closed. Thank god I was not out on the highway. I recently complained to the Jeep dealership that it appears the previous recall repair to fix water leaking into the back of my car has failed, but they said there is no further recall for that. Now I see there are several owners with this same emergency brake problem that is most likely related to the leaking water. The previous recall said the car is unsafe and could catch on fire due to wires shorting. It is unbelievable that Jeep is not recalling these cars again to truly fix this very problem they previously admitted is very dangerous!!! the previous recall did not fix the problem of water leaking into the rear tailgate and now my car is malfunctioning and has standing water in the trunk. Dear god help me.

37 Service Brakes problem

Failure Date: 12/12/2022

In multiple occasions the vehicle engaged automatic breaks while driving without any obstacles around. Some of those were accompanied by a break warning in the dashboard. In all cases, the break disengaged, and it was possible to continue driving the vehicle. It was lucky that there was no car close behind, as it would otherwise cause an accident. The vehicle was taken to an auto repair shop. They were able to replicate the behavior but were not able to pinpoint the cause.

38 Service Brakes problem

Failure Date: 11/25/2022

Jeep Cherokee 2016 has known technical service bulletin (TSB) 08-060-16 for electronic parking brake (epb) malfunction. The epb remains in the on position and automobile is not drivable nor safe to drive for risk of parking brake engaging without warning. Reason for the malfunction is due to water corrosion and damage to the connector module. (see attached pictures). According to our mechanic, the main issue is the part(s) needed to fix the issue are not available and not expected to be available until January 30, 2023. The time frame for this part continues to be pushed back. Originally was December 26, 2022.

39 Service Brakes problem

Failure Date: 11/21/2022

In December of 2021, we had an issue where the car braking system locked up while driving at a slow pace. Brakes seized without as if parking brake was on and we were unable to drive the vehicle. It was locked in place. Could not put in neutral, or drive or release any brake. We towed it to the closest auto service who ran diagnostics and determined it to be a faulty brake system. They replaced the antilock braking system module and reprogrammed it, and also replaced the brake sensor and brake booster. All for $2400. The car seemed fine until July 2022 when the brakes seized again while my daughter was driving it. We had to again have it towed and naturally went back to the place where it was originally fixed. They said the brake booster and brake switch were defective. They replaced both. Now on Monday 11/21 my son was driving the car in philadelphia and the brakes would not work while he was approaching an intersection. He was slamming on the brakes to avoid hitting car in front and luckily he stopped just short of hitting car. The brakes completely seized, unable to put the car in park or drive and had to be towed to a service center. We then had it towed from PA to MD to ourisman Jeep service center. They are saying that we need to now replace the vacuum pressure sensor and pressure line and possibly the brake booster again but they won't know for sure until the pressure sensor and line is changed. This is getting to be ridiculous and very pricey but most importantly-so so so dangerous!!! this is 3 times the brake have failed (without warning) in less than a year while driving. Jeep needs to do something about this or there will be major lawsuits on their hands. I did a search and it seems that this has been a repeated problem with this make, year and model car. Why has this not been taken care of? this is a huge liability. I will upload receipts for 1st 2 repairs but for this 3rd instance the Jeep is at the Jeep service and hasnt been repaired yet.

40 Service Brakes problem

Failure Date: 11/17/2022

When I went to leave work yesterday on my dash a "p" with a circle around it was illuminated on my dash is orange. I also was unable to drive in reverse as my cars parking brake was on. I tried many things to get it to release with no luck. It took about 20 minutes of turning on and off the car, googling, depressing the break and many other items. I don't know how but I finally was able to find the right combination of knobs break petal and excel ration it dropped into reverse. Late that evening I attempted to leave my home again it would not allow me to back up. I was unable to use my car and was forced to uber. I have since unhooked my batterie, did a combination of break petal, seat belt, brake release and gas to allow the care to reverse 5/10 times. This I hear is a continued issue with a Jeep and I should file this issue with NHTSA.

41 Service Brakes problem

Failure Date: 11/03/2022

Electronic system failure purchase car in 2018 it is a 2016 Jeep Cherokee electronic brake booster system failure in 2019 again in 2022 driving on the expressway at the second occurrence very dangerous brakes failed due to recurring issue brake booster basically has a three-year lifespan when hazards fatalities lives lost is when recall will be processed? what does it take?.

42 Service Brakes problem

Failure Date: 07/03/2022

Ptu power transition unit, many Jeeps have same issue over 2,600. Jeep won’t stay in park. Can roll down drive way. I lost power when turning into intersection almost got into accident with children.

43 Service Brakes problem

Failure Date: 04/15/2022

Car drives when it wants, stops when it wants, all lights on dash come on.

44 Service Brakes problem

Failure Date: 04/01/2022

My electric parking brake engaged when I parked my car, as it should have as I have auto park brake engaged, but when I got in the car the next day the rear left parking brake would no release, and even after resetting the car by taking the battery off and checking fuses to make sure nothing had blown, the brake never released and my car produced an engine warning light and the parking brake light never turned off even though the rest of the brakes released. The light on the trigger on the center console flashes 24/7 now and none of my e brakes work now. I'm not sure why it does this but it has prevented me from using remote start since my engine light is on even though it has no other problems, and from using my e brakes to park, which has been quite rough on my transmission since I almost exclusively park on hills. I know this has been a problem for a few Jeeps in these year models now and it seems too common to be used error.

45 Service Brakes problem

Failure Date: 03/01/2022

Known service bulletin by Jeep. Service bulletin number 08-060-16. The parking brake module wiring harness connection can get terminal corrosion through faulty seals in the Jeep aka “water intrusion”. Water intrusion can get into the parking brake module wiring harness and cause a malfunction of the electronic parking brake. Brake will deploy randomly while vehicle is in motion or parked. No current recalls on this service bulletin. Apparently can also lead to fires in the rear cargo area. My parking brake deployed while driving. My parking brake deployed when shifting the car into park rendering it immobile. Well documented issue throughout the Jeep Cherokee community.

46 Service Brakes problem

Failure Date: 12/27/2021

The electronic parking brake (epb) system is locked in engaged mode and I am unable to release the epb causing the car to be immobilized.

47 Service Brakes problem

Failure Date: 12/08/2021

Brake line on front passenger brake area split open without signs of other damage or cause per mechanic - all brake fluid leaked out, brakes did not function. No accident occurred as a result, but near miss incident occurred. The mechanic repaired this and the other front brake line (driver's side), but advised that I file a report as manufacturer would not take any additional information or concern. No warning lights went off, and no other alarm components sounded or created a visual alert - incident was somewhat immediate - meaning that it occurred within 5 mins. The brakes were working, then without accident or any causes of jarring or harm to the underside of the vehicle, the brakes suddenly stopped working - brake pedal went all the way to the floor without stopping the vehicle. Mechanic inspected all areas of the brake system, and could not find any other signs of damage or reasons for the brake line splitting. He concluded that it was a manufacturer defect. No cause for police or insurance intervention thus far. Brake line that split is available for inspection - I retained the brake line from the mechanic as he suggested.

48 Service Brakes problem

Failure Date: 10/24/2021

My parking brake doesnt want to disingauge. Was parked for 3 days and rain season just started in California. Big safety issue. Never had a problem with my brake system till now. Im gonna have to miss work now,I do not have any transportation to get to work,I was reliaing on my Jeep but I dont know whats gonna happen, maybe someone can look into this issue or give me a clue of what to due. Strongly suggest all Jeep Cherokee owners to also speak up as this is a big safety concern that can cause a big accident!!!.

49 Service Brakes problem

Failure Date: 08/29/2021

My 2016 Jeep Cherokee with 42100 miles on it locked up much like a brake locking up. The auto park brake feature is always applied when parked and has always worked fine until now. My wife was pulling out of the garage had just started to back up and the Jeep would not move. I was in the house she came inside and told me her issue with the Jeep. I went out and tried it, and had the same issue. I put it in reverse and tried to give it some more gas. . Jeep lurched some like the brakes were locked. Had no brake light though. I turned the engine off and restarted, made sure the brake light was out. . Same thing. . I gave it more gas this time and something gave. I took it for a 30 mile drive. . It was on a Sunday, no shops open to talk to about it. On the 30 mile drive I had no issues even after stopping and restarting several times. Monday I called the service department where we purchased the Jeep. They said a two month wait to get it in. I called another dealer he said he could look at it but if it has no issues for me and he had no issues nothing he could do. So now my wife who is suppose to drive 350 miles to watch some of our grandkids for a month while our daughter is recovering from surgery is afraid to drive her Jeep. If I drive it and it has issues while she is out of town leaving me stranded on the side of the road. . It will be a big hassle. I do have the mopar extended lifetime warranty. . But if they cannot duplicate the issue at a service department they can't fix it. . What to do?.

50 Service Brakes problem

Failure Date: 08/02/2021

Basically the parking brake would not release and the car was un drivable. Towed to dealership . Told the abs module failed and now requires a complete brake job- recalibrate, replace rotors and pads. At a cost of $2000+ this seems to be the same exact problem that occurred 9 months ago. At that time we replaced the tires due to the wear they incurred. That was @ about 25,000 miles. The Jeep now has about 30,000 miles. 08.

51 Service Brakes problem

Failure Date: 07/28/2021

The contact owns a 2016 Jeep Cherokee. The contact stated that while his daughter was approaching a stop light, the brake pedal was depressed but failed to respond causing 3 feet stopping distance delay. The message "service electronic brake system" appeared on the instrument panel and the brake warning light illuminated. The contact stated that his daughter put the vehicle in neutral and stopped the vehicle. The contact stated that as the traffic cleared, his daughter pulled into a nearby gas station and parked the vehicle. The vehicle was towed to the dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

52 Service Brakes problem

Failure Date: 03/07/2021

I had my car towed on the morning of Feb. 20th from my home to the mall of GA Chrysler, Dodge and Jeep in buford, georgia. The service department said that it was the braking system and it would cost about $860. 00 to fix. Part wouldn't be in until March 3rd. Ok, then get a call saying that oil got in the booster pump and they had to replace the vacuum pump also and this is going to cost an additional $1,200. 00. Told them to go ahead with repairs. They would only credit me for 2 days of a rental car and I had to pay $350. 00 out of pocket to have transportation while my car is in their service dept where I purchased this car brand new off their lot. Got car back March 5th 2021. On March 7th the check engine light came on and the brakes made a loud popping sound, steering is very tight and not comfortable driving. Do not feel safe in this vehicle at all. I called mon. Morn and no call back yet.

53 Service Brakes problem

Failure Date: 02/26/2021

My 2016 Jeep Cherokee limited has a parking brake issue. My parking brake will not disengage, the car will not move forward or back, the light remains lit up on the dashboard. My Jeep is inoperable due to this issue. I was stopped at a light in traffic and my car refused to move at all. It finally moved out of park in 30 minutes. The next day my car did the same thing again while I was trying to back out of a parking space at the store. It had to be towed to a Jeep dealership. These two incidents caused me to be stuck dangerously in traffic at a street light, and then again at the grocery store in the parking lot. As of now I am without my car, being told water got in the electronic parking brake module. I am told it also requires a electronic park brake switch now too. My car has42504 actual miles on it currently. I bout it with 42098 miles on it on June 25th 2020.

54 Service Brakes problem

Failure Date: 02/19/2021

I was driving my 2016 Jeep Cherokee sport and when I got to my friends gated entrance. I put the car in park so I could enter the gate code on to the key pad. When I went to put the car back into drive- the emergency brake went on by itself and would not release. The car would not go in to any gear so I couldn't put it in neutral to push it out of the way for residents trying to enter. I had to call for a tow truck and wait an hour directing traffic. . . Had it towed to my neighborhood because dealership was closed. Next morning had it towed to Chrysler, Dodge, Jeep in buford, GA.

55 Service Brakes problem

Failure Date: 02/10/2021

Several dashboard warning lights lit up at the same time (with alarms sounding continuously): check engine; parking brake; service airbag system, traction control off, seatbelt warning gear indicator lights were all on at the same time: p, r, n. D and the manual shift +/- indicator (all lit red) the transmission would not shift (out of what felt like 3rd gear) while driving down the freeway. A few times, the transmission would not shift out of neutral, and I could not get the car to move (after coming to a stop) on the off ramp and on the side streets. Key fob would not lock or unlock the doors or set the alarm.

56 Service Brakes problem

Failure Date: 01/17/2021

1. The new battery was completely dead on my 2016 Jeep Cherokee latitude and bought a new battery on may 28, 2020 and on 1-17-21 the new battery is completely dead. 2. When backing out of the drive way the emergency brake comes on and brakes the car, I disengaged the brake and continued out of drive way and will do it again. This has happened on 3 occasions.

57 Service Brakes problem

Failure Date: 12/24/2020

The contact owned 2016 Jeep Cherokee. The contact stated while driving 35 mph and approaching a stop light, the brake pedal was depressed however it failed to stop the vehicle as she rear ended two vehicles. The front driver's side steering wheel and knee air bags deployed as a well as the front passenger side air bag. No warning lights were illuminated. The contact sustained injuries to her legs and chest, she also had whiplash and a very bad migraine. The contact stated the occupant in the other vehicle had sustained whiplash. Emergency officials were alerted. The contact stated she refused to go to the emergency room due to covid-19. A police report was filed. The vehicle was towed to an unidentified salvage yard where it was deemed a total loss. The local dealer (mak haik Ford 10333 katy fwy, houston, TX 77024) was notified. The manufacturer was notified of the failure. The vehicle failure mileage was approximately 80,000. The VIN was not available.

58 Service Brakes problem

Failure Date: 10/01/2020

My emergency parking brake module failed. The module would then engage the emergency brake randomly causing it to stick and create a very dangerous situation. I was able to get the brake to disengage and drive to the dealer for repairs. The repair took awhile and was expensive. I’m extremely fortunate I wasn’t driving when it happened, and I went immediately to the dealer. This was an incredibly unsafe situation as the brake will engage even when driving. My Jeep was stuck in front of the dealer where I parked it with the brake fully engaged. They came to get me to show them how I got the brake to disengage and move the vehicle into the shop. The brake module is in an unfortunate place with no protection from water damage. A leak (probably from the rear sunroof drain coming unattached) caused my damage. Jeep has known about this defect for a long time. My damage was in fall 2020. I’m just now reporting it because I’m having emergency parking brake issues again only 2. 5 years later. This is extremely unsafe and Jeep must be held accountable.

59 Service Brakes problem

Failure Date: 07/31/2020

Tl the contact owns a 2016 Jeep Cherokee. The contact stated while driving 10 mph, the vehicle stalled with an unknown warning light illuminated. The contact stated that she restarted the vehicle and drove to her destination. The vehicle was taken to smoky mountain Chrysler Dodge Jeep ram located at 556 highlands rd, franklin, nc 28734, (828) 369-5003, where it was diagnosed with needing the brake module to be replaced. The vehicle was repaired but, continued to experience the failure. The vehicle was taken back to dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 68,000.

60 Service Brakes problem

Failure Date: 03/09/2020

Service shifter light keeps coming on. All the lights light up on shifter. Car keeps sounding like it's revving on its own. And also car keeps feeling like brakes trying to slow down car by itself, and that happens sometimes while it sounds like revving at same time.

61 Service Brakes problem

Failure Date: 02/10/2020

While driving on the highway the emergency break came on without warning halting the car in motion . Car did not slow . Car locked up. Unable to put in neutral . Required flatbed tow. No provided no prior warning.

62 Service Brakes problem

Failure Date: 12/17/2019

Driving at night in the rain on the highway 60 mph. Lost power steering, brakes, forward warning collision and other controls. Lost control of the vehicle crash into the embankment. Almost rolled the vehicle. Dealer stated steering modular failed and replaced steering rack and pinon system. Dealer stated 12 active computer codes shut down all of above functions. Dealer stated computer steering computer module failed causing steering and other functions to fail.

63 Service Brakes problem

Failure Date: 12/09/2019

When driving my 2016 Jeep Cherokee the vehicle has died out completely on me in the middle of driving. While driving there is a ding noise followed by a message on my dash board that says put car in park then switch into gear, when I am already in drive and driving then the car stops and the brakes and steering locks up completely the battery light flashes then the whole dash goes black. Then I have to trying turning it over a few times and then it will finally start with no warning lights on or anything after it just locked up and died. This vehicle has died several times on me while turning right, while just driving, and in the middle of intersections. I took it to a mechanic and there is no indication of this happening as far as codes that can be brought up or anything but when he test drove it the same thing happened to him he made a right on 12-31 and the car said put car in park then select a gear then went black and then it took a few times for the car to turn over again, but yet again turning on with no warning lights or anything after, but come to find online this is a serious issue that Jeep has not addressed and there seems to be no solution besides being in constant fear that you car is going to die out on you. This is a serious safety issue and needs to be addressed before there are lives taken. I have a two young toddler daughters that I don't feel safe driving in our 2016 Jeep Cherokee in fear for their lives!.

64 Service Brakes problem

Failure Date: 12/07/2019

Engine shut off while vehicle in motion with foot on accelerator (traveling ~10mph). . Lost power steering and brakes. Notice appeared on dashboard about shifter. Tried to power engine back on to no avail. Waited a couple of minutes and vehicle was able to start again.

65 Service Brakes problem

Failure Date: 11/10/2019

Engine failure while going around a bend. Steering completely locked up and breaks were none functional. Thank god I was only traveling at approximately 15mhp in town and was able to safely cost out of the way of oncoming traffic. My dashboard said shift to p (park) and then desired gear and the battery light illuminated. I tried to restart in park but Jeep would not start. After about 15 minutes my Jeep started back up and ran normal. My concern is if I was driving 70mph on the highway with my children in the truck (which I have to do everyday as I work out of town) what would have happened??? would I even be writing this right now? there was no warnings, no lights on, no indication my engine would fail while engaged what so ever. This is a huge safety concern!.

66 Service Brakes problem

Failure Date: 09/08/2019

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal had to be depressed while almost standing up. In addition, the electronic brake failure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was repaired. In addition, the contact stated the failure had occurred three times and the brake booster was replaced after each failure. In addition, the contact stated that on two occasions, the vehicle had to be towed to the dealer. The contact referenced NHTSA campaign number: 17v572000 (service brakes, service brakes, hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 74,407.

67 Service Brakes problem

Failure Date: 09/04/2019

Abs vacuum pump needs replacement after 2 years of vehicle ownership?.

68 Service Brakes problem

Failure Date: 07/23/2019

On 2 separate occasions while in motion on a city street all of the gear shifts lights came on and where you see your mileage that screen read service shifter. This stayed visible until the car was turned off and restarted. The car also jerks while in motion and the brakes where supposed to be fixed last week from the dealership that I purchased the car from but its still feels like the brakes are grinding.

69 Service Brakes problem

Failure Date: 05/22/2019

Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have two small special needs children. This has happened 3 times in the last two months. I keep my vehicle up to date on maintenance/service. I read over 100 people's exact same complaints on line. It doesn't make sense that I am paying a car payment, have less than 45,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. We have one vehicle, limited means, and tons of therapy appointments. Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to manuever the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by Jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right turn. . . . Lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.

70 Service Brakes problem

Failure Date: 02/12/2019

Stalls for no reason emergency break turns on by itself won't accelerate while originally in motion on freeway turns off while turning electric stability control icons going bizerk.



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