Two problems related to starter have been reported for the 2017 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Jeep Cherokee based on all problems reported for the 2017 Cherokee.
The contact owns a 2017 Jeep Cherokee. The contact stated while driving 45-50 mph, the vehicle started to decelerate and then shut off completely. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was repaired however, the check engine warning light and service shifter warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
New 2017 Jeep Cherokee has completely and randomly shut off/shut down while driving three times. Extremely dangerous failure mode! vehicle has less than 2000 miles and is less than 3 months old. First instance: April 27, 2017. Daughter driving. Going up a hill on city road at approximately 45mph. Vehicle just died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted. Second instance: April 28, 2017. Owner driving. On interstate 376 going 65mph. Vehicle just died. Pulled over. Put it in park. Vehicle restarted. Third instance: April 29, 2017. Owner driving. State road going 40mph. Vehicle just died. Noticed a "ding" sound just before it died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted. Took car to dealer - preston motors in new castle, PA. Explained situation. Told them "we could have died!" they claim they know of no similar issues or reports of this problem. I presented them with printouts of the numerous similar complaints for 2016 models on NHTSA website. Dealer is currently investigating and guesses (does not know) it may be a problem with the starter button (not the stop/start button). They are replacing it and will test drive it before giving it back to us.