general problems of the 2018 Jeep Cherokee - part 2

176 problems related to electrical system have been reported for the 2018 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Jeep Cherokee based on all problems reported for the 2018 Cherokee.

36 Electrical System problem

Failure Date: 11/02/2022

My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.

37 Electrical System problem

Failure Date: 10/19/2022

Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem. . . The lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.

38 Electrical System problem

Failure Date: 09/25/2022

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over and waited to restart the vehicle. Additionally, the vehicle made abnormal sounds while restarting. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. There were no error codes retrieved. The dealer replaced the spark plugs and alternator; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 18v524000 (electrical system) however, the VIN was not included in the recall. The failure mileage was approximately 110,000.

39 Electrical System problem

Failure Date: 09/15/2022

Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.

40 Electrical System problem

Failure Date: 09/15/2022

All leds on shifter light up and and "service shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.

41 Electrical System problem

Failure Date: 06/17/2022

The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 30 mph, the vehicle stalled and stopped in the middle of the road. The contact stated the instrument panel had begun to flicker on and off. The contact was able to restart the vehicle however, there was vibration, and the engine was running very rough. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the electronic control module and the throttle body and O2 sensor needed to be replaced. The vehicle had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was unknown.

42 Electrical System problem

Failure Date: 06/10/2022

Floor shifter jumper wiring harness. Manufacturer part number: 68413957aa. This is a common issue with these vehicles. This happens out of nowhere and is not something that happens due to wear or old age. This should be a recall due to the safety of the driver.

43 Electrical System problem

Failure Date: 05/16/2022

Shifter failure. All lights on shifter control panel lit (park, reverse, neutral, drive). Service shifter message on dash cluster and message stating “must be in park to shift gears” or similar. Shifter must be replaced.

44 Electrical System problem

Failure Date: 05/13/2022

Gear shifter says servicer gear shift and does not recognize the car is in park.

45 Electrical System problem

Failure Date: 04/20/2022

Service air bag light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to dealer, they said there were codes and a star case s1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up u0103, u11de, u0002, u1465, c10cd. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since may 13, 2022. Going to a third dealer on June 9, 2022.

46 Electrical System problem

Failure Date: 04/08/2022

The system that failed was the fuse panel that controls the engine and the steering of the car. How this put my safety at risk was I lost all control over the car I could not steer or get the car to turn back on for about 30 minutes. The problem has been reproduced by the dealer. The vehicle has been inspected by the manufacturer. There we no issues prior to the failure.

47 Electrical System problem

Failure Date: 03/26/2022

While driving, vehicle shuts off without warning, this has happened 3 times even though the car was supposedly repaired with a new battery and a new alternator.

48 Electrical System problem

Failure Date: 03/05/2022

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to the dealer, and an unknown repair was performed; however, the failure recurred. The vehicle was taken back to the dealer, who informed the contact the vehicle had an electrical failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

49 Electrical System problem

Failure Date: 02/05/2022

Service shifter message comes on while reversing the car and all the lights on shifter come on and car suddenly stops.

50 Electrical System problem

Failure Date: 12/21/2021

Service shifter error.

51 Electrical System problem

Failure Date: 12/17/2021

Service shifter warning light and it seems like it's happening to a lot of Jeep. I believe it should be a recall.

52 Electrical System problem

Failure Date: 12/03/2021

Engine stall, shuts down while driving.

53 Electrical System problem

Failure Date: 11/22/2021

The other day yet again, a “service shifter” error showed up on my Jeeps dashboard shortly after I started to the vehicle. The error showed on the dash and all of the lights on my shifter turned solid red. This is a big safety issue and seems as if there could be some electrical or power train components malfunctioning internally in my Jeep. After turning the car of and then on again, the error did not come back on. This happens repeatedly every few months or so and is very concerning. I took it to my hero dealer and they stated they could find any faulty codes when running diagnostics and they was nothing they can do. This issue needs to be addressed with Jeep and a recalled needs to be issued immediately before this leads to serious malfunctioning while operating.

54 Electrical System problem

Failure Date: 11/07/2021

A message stating service shifter continues to come up and car has now started to stop/stall in the middle of driving now. Car dealership has no clue what it is and I am seeing online many others having the same issue. Very dangerous when the car just starts to stop out of nowhere even without the message not on as it can cause accidents.

55 Electrical System problem

Failure Date: 10/14/2021

Twice so far on this particular Jeep, all of the lights on the shifter light up and on the display above the steering wheel it displays the message “service shifter”. The issue will go away once the Jeep is shut off and turned back on. I have researched this online and a ton of people are having the same exact issue with low mileage. This needs resolved ASAP. I would hate to see what happens if we’re driving or to get left stranded somewhere.

56 Electrical System problem

Failure Date: 10/01/2021

I have only had my car 3 years and my car is asking for a shifter service. The 4 lights turn on. My car shuts off when I drive and message said it went from drive to park and shuts off. This is a safety issue because it just shuts off when I am driving. It can cause an accident. I have let the dealer ship know of the issue. I should not have to pay for a defect. I truly believe that this a manufacture defect and I should not be responsible for the repairs. I have never had an issue with a shifter and its only been 3 years that I had my car. I only have 60,088 miles. This started about a month ago.

57 Electrical System problem

Failure Date: 09/26/2021

When driving, car completely turns off with no warning. No icons are lit to possibly tell of issue. Car has done this numerous times.

58 Electrical System problem

Failure Date: 09/20/2021

All of the lights came on on the shifter while driving and the dash warning stated there was a shifter problem. The check engine light was also illuminated. This issue put my child's safety at risk as she had to pull over on the side of the interstate not knowing if the car would continue to operate in drive. The car had previous problems that resulted in a sudden engine stall making her fear it was too risky to continue to drive. This problem is not rare, and Jeep should be required to fix it.

59 Electrical System problem

Failure Date: 09/02/2021

Had a recall fixed recently. Now showing three errors. P2122, p0123, p0222.

60 Electrical System problem

Failure Date: 08/10/2021

All lights on shifter console light up red and light which says "service shifter" shows up on dash. Reviews of this problem online is showing it to be a common problem.

61 Electrical System problem

Failure Date: 07/29/2021

Made a right turn onto a street and heard a single ding(the same ding it makes if seatbelt is off) then the car turned off, the red battery light briefly came on and then turned off. I rolled out of traffics way onto the shoulder and placed my car in park and tried to restart it. Car would not restart initially. After 3 tries the vehicle restarted and I was able to make it back onto the road. - the engine shut off and the power steering went out. These are available for inspection upon request. -the vehicle stalled in the middle of traffic so not only my safety but the safety of other drivers was at risk as my vehicle was turning a corner and not able to accelerate as other drivers came up behind me causing them to swerve. -the problem has not been reproduced or confirmed by a dealer or independent service center however my wife and I have experience the same issue at two different times. -the vehicle has been inspected by the dealership where the vehicle was purchased brand new and they were not able to provide an answer to the problem. -there were no warning lamps or other symptoms prior to the failure.

62 Electrical System problem

Failure Date: 07/01/2021

My Jeep Cherokee with only 43,000 started to randomly give me error messages that says "service shifter". This has happened multiple times when I am driving and all my lights on the shifter light up red and I am unable to determine what gear I am in. I have to stop driving turn my engine off and back on to get this to correct itself. In addition, one day I was driving and all of my headlights flickered and all of my dashboard lights went out for 5 seconds then came back on. My battery has died twice now recently and there was nothing left on. Due to these issues and the fact that I do not have a check engine light on, I called Jeep to see if there have been any recalls or other complaints, I was informed that there have not been. I have been doing some research online to find multiple forums where people with 2018 are having the exact same issue. This is posing a safety risk and I would like to see what steps can be taken since I am not the only one.

63 Electrical System problem

Failure Date: 06/06/2021

Everytime we drive our vehicle for longer than 10 minutes a warning indicator light comes on which says "service shifter". All the lights on the shifter come on and you can no longer tell when you are in drive, park, etc. When you turn the vehicle off the system resets, but it will come back on again. The dealership inspected it and found no fix for the issue. To me, this seems highly irresponsible and reckless to allow something like this to occur in a vehicle. Numerous people with Jeep Cherokees have experienced the same thing and I believe there needs to be a recal related to the shifting/electrical system.

64 Electrical System problem

Failure Date: 05/10/2021

"service shifter" warning comes up on the dash at different times. It may be at start up or while driving. It's a serious problem. You have a minimum of 400 comjlaints already. Just bought this 2018 Jeep Cherokee on 5/8/2021 and we are having problems already. I called the dealer and they said they never heard of this problem, or is it that they don't know what the fix is? many of the owners of these car are stuck in a circle jerk. . . Dealer says it doesnt exsist and yet it keeps happening. Please investagate this problem and force the manufacture to find the fix. I know my dealer knew of the problem but elects not to admit it. The problem is that it does not throw a code so nothing shows up. I checked mine twice with my obd reader and I even drove around with it connected to see if it was a drivablity problem but that produced nothing. Very sorry that I purchased this car! never own a chrys. Product again. . . . . And I will never purchase another car from this dealer.

65 Electrical System problem

Failure Date: 05/04/2021

My Jeep wouldnt start(05/04/2021) so I bought a new battery (05/05/2021). But I notice today (05/06/2021)that the clock had reset on it own( so I got to ne losing power) and my service shifter came on aa well while in motion.

66 Electrical System problem

Failure Date: 05/01/2021

I was getting a service shifter light and called the dealer and the said it was a recall it needed a system reboot to bring it in. I did. But that did not fix the problem the light is still on and after doing research it really is the wiring for the shifter. Which can cause the vehicle to not signal what gear it is in. My car had failed to to indicate which gear it has been in multiply times.

67 Electrical System problem

Failure Date: 04/17/2021

During transit down the street and once the car turned on in the driveway, the shifter column lights are lit up in red, the dash reads service shifter. Please help us and others resolve this issue as it is a hit and miss with the dealerships and Jeep stating that it is not an issue enough to call it a recall when there are dozens if not hundreds with the same issue.

68 Electrical System problem

Failure Date: 04/04/2021

Was driving down the road and the parking break came on and would not release.

69 Electrical System problem

Failure Date: 04/01/2021

At various times, either starting the car or restarting the car, not all the time, the service shifter light will illimunate on the screen blocking out the digital speedometer and lighting up the shifter to all red. After shutting down the car and restarting (sometimes) the light will go out and the car will run fine. I contacted the dealership and the it is not covered by either the basic warranty or the extended warranty and the resolution is to change the whole shifter assembly at an estimated cost of over $600. 00.

70 Electrical System problem

Failure Date: 03/29/2021

My vehicle told me to put it in neutral and then park while I was at a red light. I did that and my vehicle would not move. I left it in park and turned the vehicle off but it would not restart. I sat at the light with my hazards on for about 2 min, I tried to turn it on again and it struggled but it ended up turning on. 3 days later at the same light on my way to work the battery light started flashing and beeping, my engine light turned, and the traction control light turned on. It wouldn't let me drive but 5 mph. I pulled over and turned the car off. Later that day when I took it to the shop none of those lights were on and I was told "there's nothing wrong" with my Jeep. I'm so frustrated because clearly there is something wrong.


Other Electrical System related problems of the 2018 Jeep Cherokee


Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations