Car Accelerates On Its Own Problems of Jeep Cherokee

I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or Chrysler. They claim that it is the way it was designed to operate. Note: when this occurs my foot is on neither the gas or brake pedals. This occurs mostly on level street and highways.

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I was on the highway when my transmission light came on and the vehicle stopped accelerating. I had to pull over, put it in park, then back into drive to get it to move again. This happened numerous time until I could get it to a Jeep dealership north of atlanta georgia. When I finally got to the dealership, my son and I told them what was happening. They apparently knew immeditately that it was a computer malfunction. My vehicle needed approximately 7 updates to the computer!! my son and I could have been killed in the middle of city traffic on a highway because of a computer! I asked the service manager why I was never told this could happen and he said there is no way to tell and there is also no warning this will happen or if it may happen again. I am terrified of this car that I can not get rid of now! now I see that some other Cherokees can spontaneously accelerate and then go into park on its own? another computer issue? I hate this car now and it terrifies me to have my family in it. We got it to travel from FL to CT and now I will no longer take the chance with my family's lives.

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The contact owned a 2017 Jeep Cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700.

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I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or Chrysler. They claim that it is the way it was designed to operate. I asked the Chrysler representative to put that in writing and she refused. Note: when this occurs my foot is on neither the gas or brake pedals. This occurs mostly on level street and highways. Attached is a copy of the latest of many service request.

Vehicle stalls out in the middle of driving, completely losing all power to the vehicle in the middle of traffic. Steering wheel locks up and acceleration rapidly declines to 0. Dash displays shift to p then desired gear. In order to get the vehicle working correctly again, I must shift to p and then turn the vehicle off and back on (when turning the vehicle back on, it hesitates to start). Can't turn on hazards so no one knows why I am stopped in the middle of traffic. Have been to the dealer two times now, going on three. Being told software. Regardless of that, it's very dangerous and hazardous. All it will take is someone not paying attention for myself and my family to be seriously hurt or god-forbid worse.

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The contact owns a 2016 Jeep Cherokee. While driving 5 mph, the vehicle accelerated rapidly on its own and crashed into a garage. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to a body shop. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 1,000.

Sudden unintended acceleration (over 2000 rpm) when breaking or coasting to a stop. Vehicle speed control component needs to be reprogramed or replaced in automatic transmission. Problem not fixed during last checkup.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving approximately 55 mph, the vehicle suddenly experienced an unintended acceleration causing the speed to increase to approximately 70 mph before decreasing to 40 mph. The contact indicated the speed would not exceed over 40 mph and the engine warning light illuminated. The vehicle was taken to the dealer where a software update was performed to correct the failure. No further information was available. The manufacturer was notified of the failure. The failure mileage was 22,000. The VIN was not available.

Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that when the brakes are depressed and released the vehicle accelerates rapidly without warning. In addition, the vehicle sputtered and acted as if it was going to stall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage 4,900. Ad.

I purchased a 2015 Cherokee sport in October 2014. Since then I have noted several reoccurring problems. Having never owned a brand new I thought perhaps there was some early mile growing pains but these problems persist. The screen malfunctions at will; sometime the rear camera is engaged when driving forward, the screen locks on the disclosure/acceptance page. Voice recognition/command has never worked. Unintended acceleration when at a complete stop (reminds me of an unruly dog on a leash trying to leap forward). Delayed acceleration when the gas pedal is depressed causing it to suddenly leap into motion risking hitting a car in front of you in city traffic (I live in los angeles – this is particularly concerning) or a wall behind you (I back into my parking space). When parallel parking or in a 3 point scenario (d-r-d) the car, although clearly placed in the reverse the car will roll forward before reversing. Often putting the car in reverse, waiting several seconds (4 to 5) before releasing the break will do the trick but just as often, it makes no difference. Gear transitions are sloppy. This car does not shift it lunges. I’m surprised the damn thing doesn’t bite although it tries. I thought these were my pet peeves but it appears I am not alone. I wish I had read these earlier complaints. I would have returned it to post haste. I hate this car but am not in the financial position to buy another. Purchased from a dealer 50 miles away (best price) has made it difficult to take into the dealership. I have finally scheduled 2-days off from work to take it in. I wish I was in the position to not just drop it off but leave it there. If I had the money I would not hesitate.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly shut off. The contact indicated that after restarting the vehicle, it resumed normal operation. Also, the contact indicated that while at a stop light attempting to accelerate the vehicle hesitated to respond before suddenly accelerating at a higher rate of speed. The vehicle was taken to the dealer who did not determine the cause of the failure. The manufacturer was notified but not solution was offered. The VIN was not available. The failure mileage was 23.

On numerous occasions when slowing down bu not a complete stop, Jeep does not downshift lower than 3rd gear unless. On several occasions Jeep inches forward at a slow rate and suddenly when accelerator is depressed further it shifts hard and accelerates rapidly. Safety is in jeopardy when pulling into traffic on right turns. Unless vehicle is at a complete stop it will not downshift lower than 3rd gear. This results in less power when pulling into traffic. Jeep has updated software 3 times. Condition has not changed.

The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission failed to shift properly and there was constant unintended acceleration when the gears changed. While changing gears to pull into the driveway, the vehicle surged forward into the garage without warning. The contact applied the brake pedal with force when the failure occurred. The vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. The vehicle was not repaired. The failure continued at random. The manufacturer was not notified. The failure mileage was not available.

The contact owns a 1998 Jeep Cherokee. The contact stated that while driving 40 mph, there was a sudden acceleration and the brake pedal failed to respond as a result the contact crashed into a tree. A police report was filed and the contact sustained no injuries. The vehicle was towed and had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

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The contact owns a 2014 Jeep Cherokee. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also stated that the vehicle jerked erratically while shifting. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number 14v293000 (vehicle speed control). The manufacturer was contacted about the failure. The failure mileage was 150.

The contact owned a 1998 Jeep Cherokee. The contact was driving approximately 3 mph when the accelerator went into the floorboard abnormally causing the vehicle to accelerate independently. The contact was unable to control the unintended acceleration and crashed into two vehicles, went over a curve, crashed into a guardrail and then into a fence. The contact sustained injuries to the head. A police report was available. The vehicle was destroyed. The failure mileage was 117,400.

Crash - I rear ended another vehicle in my 1999 Jeep Cherokee sport. I was braking when the car suddenly accelerated, driving me into the vehicle in front of me. This has happened before, but only this time did it result in an accident. I took it to a certified Jeep dealership and had the service department check it out. They said nothing is wrong with it. I am pretty nervous about this. I know how hard I was braking, and it just didn't matter. The car was working against me. I had to throw it into park just to stop the car.

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The vehicle was parked but running. When the driver opened the door the vehicle suddenly accelerated without prior warning. . Consumer sustained injuries from being dragged.

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The vehicle experienced sudden acceleration. Dealer notified.

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While braking in stop and go traffic, veh suddenly accelerated, placed brake pedal to floor which cancelled forward motion, causing rear tires to smoke/sqeal and veh to move sideways, eng continuied to rev. Placed transmission into neutral which cancelled the eng accelerations.

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Exitting carwash, attendent placed vehicle in drive. It then suddenly accelerated without foot on accelerator until shutoff with key. Vehicle travelled ~40 feet. No collision and one other attendent was dragged ~10 feet, no injury.

Was shifting into reverse when vehicle suddenly accelerated backwards. Had foot on brakes at time & not able to stop. Before acceleration , a loud roaring (like revving) sound heard. Had hit brick wall. Taken vehicle to dealer to check out.

Vehicle experienced sudden acceleration while stopped, resulting in collision.

Vehicle experienced sudden acceleration resulting in vehicle roll over and collision.

Vehicle experiences sudden acceleration, resulting in an accident.

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Vehicle experienced sudden acceleration twice, once resulting in an accident.

Sudden acceleration, causing accident.

Sudden acceleration.

The vehicle was parked but running. When the driver opened the door the vehicle suddenly accelerated without warning. The consumer requested reimbursement for medical bills.