Forward Collision Avoidance Problems of Jeep Cherokee

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 10 mph at night, the headlights turned off momentarily. Additionally, the contact stated that while starting the vehicle, the instrument panel and the infotainment system screen display turned on after 15 seconds. The contact also stated that the instrument panel and the infotainment system screen display were turning off intermittently while driving. The contact stated that the forward collision system chime failed to engage while there was another vehicle in the rear proximity of the vehicle; however, the forward collision avoidance system chime engaged while driving by another vehicle. Additionally, the contact stated while driving from a complete stop, the vehicle made an abnormal clunking sound while shifting into 2nd gear. The vehicle was taken to the dealer several times, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.

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2015 Jeep Cherokee. Consumer writes in regards to vehicle collision braking system problems. The consumer stated two weeks ago, the lane sensor and collision avoidance system turned off as indicated by the red light being on the options button. A message came on that said acc fcw was inactive and to clean the front radar sensor. He wiped and cleaned the sensor. However, that did not stop the message from constantly coming on. The dealer was unable to replicate the problem. The consumer stated even though the collision braking system was turned off, it was acting as though something was behind him and therefore the brakes engaged causing the vehicle to stop.

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