general problems of the 2017 Jeep Compass - part 2

54 problems related to equipment have been reported for the 2017 Jeep Compass. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Jeep Compass based on all problems reported for the 2017 Compass.

36 Equipment problem

Failure Date: 09/04/2019

2017 Jeep Compass limited has experienced 5 episodes of stalling after coming to a stop. Vehicle is equipped with the auto stop/start feature and each time the auto stop/start turns back on, just as the vehicle begins to accelerate, the vehicle stalls out and shuts off. The vehicle is unable to be immediately turned back on and moved to safety. This has occurred 5 times on busy roads causing a life safety hazard. On the 4th time this occurred a mechanic stated it was due to low oil. An oil change was conducted and a week later the 5th stalling episode occurred, this time in the middle of a busy state road intersection during rush hour. Fortunately any injury/accident has been avoided, however these incidents could easily lead to severe injury or even death. A quick internet search shows extensive similar reports about this particular vehicle.

37 Equipment problem

Failure Date: 08/10/2019

4 separate time in less than 2 weeks my car completely stopped while I was driving. 2 times while driving to my job in city streets . And 2 times driving on a highway. This is very dangerous.

38 Equipment problem

Failure Date: 06/24/2019

Start/stop does not engage when stopped.

39 Equipment problem

Failure Date: 06/05/2019

When making left or right turns, it goes into 4wd. Doesn't matter if you're on the roadway or turning into a parking spot or even backing up. Feels like something grabbing in either the front or back can't really tell. Makes grinding noise. Took back to the dealer twice now and they also say it was the 4wd that they can't fix anything because Jeep knows about the problem and we have to wait for Jeep to do a recall. It gets worse every day. They say they can not give us a paper because of waiting on the recall. Only had this car for 3 months and nobody wants to fix the problem.

40 Equipment problem

Failure Date: 05/16/2019

Once starting the vehicle the car remains in the park position and can not be moved into any other gear. I have been stuck with my daughters in the mid day in the heat because I can not change the gear. I do have a video of it but can not take a picture due to the fact that it will only show my hand on the gear. I have taken a screen shot of the video and uploaded it.

41 Equipment problem

Failure Date: 05/15/2019

Car shakes at high rate of speed.

42 Equipment problem

Failure Date: 03/15/2019

Code coming up, something to do with accelerator and front seat beat snapper stopped working year ago, been snapping from driver side into passengers. It won't take seatbelt in.

43 Equipment problem

Failure Date: 01/01/2019

After coming to complete stop, car engine shuts off due to start/stop system. When releasing break car cannot start back up, all lights turn on, emergency break is automatically enabled and stalls. I have to put the car in park, turn off (even though engine is not running) and turn back on and remove the emergency break before I can accelerate. This has happened on busy intersections and is a big safety hazard. I have taken vehicle to dealership and they stated the battery was bad. Battery was replaced but the issue is now more frequent.

44 Equipment problem

Failure Date: 10/19/2018

Twice the vehicle has stalled at a stop sign. The d on the gear shift and the dashboard flash and it says put the car in park. Then it says press the brake and push start. After the car restarts and you begin to drive it flashes low oil pressure. The third time it happened we were driving. The low oil pressure flashed and it felt kind of like the car was dragging. We had slowed to make a left turn and the car stalled out. The d on the gear shifter and the dashboard flashed and it said put the car in park and then hold brake and press start. This time when I pressed the start button it seemed like it kept trying to start the car. I had to press the button again to make it stop making that sound.

45 Equipment problem

Failure Date: 09/25/2018

I am still in shock and still quite shaken up on the morning of tues. , 9/25/2018, when as usual got out of my home into my Jeep to go to work a few minutes before 6 am. I carefully at the entrance and exit of my community, I wait for ongoing traffic to be far enough for me to drive towards the blvd. As my Jeep started towards part of the boulevard all of sudden, the engine stopped as I did not press the bypass button so the Jeep went into sleep mode, when I pressed the button, it read," put vehicle on parking mode to restart". My heart almost came out of my mouth because if there was traffic on my left I definitely would have been killed by the oncoming traffic that was heading towards me from the left, I placed the Jeep in park, I then placed it on drive and headed to the divider of the intersection. In tears, I turned back home and left the Jeep in the driveway. I called greenway immediately to report the incident. I have a copy of my conversation with the greenway Dodge, chyrsler, Jeep and ram service operator on Tuesday, September 25, 2018,. A service appt was set for 9/29/18,at greenway. My husband and I were told by service tech that there was no bypass interception to remove the feature from the Jeep shutting down the enginewhile in a drive mode. I do not feel safe driving this Jeep & that I would not go through what I went through on that morning. I am alive to tell everyone of what happened to me and not got killed due to the special feature this Jeep has to conserve gas. The engine just shuts down while in a drive mode. We were told that there was no bypass interception to remove the feature from the vehicle going into a pause mode when waiting for the light to change, or when there is traffic Jeep completely stales when in drive mode. I am the owner of the vehicle and wish to surrender my Jeep because I no longer feel safe driving it.

46 Equipment problem

Failure Date: 08/20/2018

Stop system that stops the car at red lights for fuel econom. My car would all of the sudden accelerate without my putting foot on gas peddle. Took to dealer. He said there was a known issue with it, and wiped the memory and did an update . My concern is that when it did this I almost got into an accident with another car in front of me. It accelerated so fast I almost lost control too. When they test drove it they couldn't find anything wrong. But when they hooked it up to find any error codes they found 2. That's when they discovered the problem. My biggest concern is that they said it was a kniwn issue yet no recall to bring my car in for the updated fix. Hadvi not been trained for situations like this I or someone else could have gotten killed. The vehicle was in motion going down hill I was riding the brake because of the hill. When I had let up off the brake slightly that's when it accelerated so fast I almost lost control.

47 Equipment problem

Failure Date: 04/14/2018

As many other owners of vehicles with the uconnect infotainment system will attest, the partnership with siriusxm and weather alerts has become an actual issue. Sad that is the case since a simple fix could be presented but here we are as customers with an unsafe and sometimes never ending supply of full screen popups of weather alerts on our infotainment system. Fca, uconnect, and siriusxm all seem unwilling to provide a solution to the nws' geographic weather alerts. These alerts can and have happened at a steady interval of every 30 seconds and they never leave the screen unless you close it. No matter what you are doing, to include getting navigated to a poi, the popups override everything. A simple fix from connect and fca would be to provide a setting to disable alerts; another option would be to have the alert "time out" after 20 seconds. I am aware the alerts come from nws so no fix to the crazy geographic alerts to things 200 miles away. Please press fca and uconnect to provide a solution to this issue that many many owners are having significant complaints about.

48 Equipment problem

Failure Date: 04/01/2018

The vehicle has been in motion every occurrence and happened on a highway. The Jeep has shut off while I was driving. I had the automatic off turned off and when I stopped at a stop light the Jeep powered down, dash and lights went crazy, and my Jeep would not start back up. It took over 5 minutes to get the Jeep to come back on. There is also a popping noise and a very hard shift at times. When this hard shift occurs it pulls my Jeep to the right, I have had it in the shop several times this year and they cannot figure out the problem. They thought changing my shocks would help but it has not. There is still a popping sound when I hit a certain speed and then it is still shifting extremely hard randomly and jerks the whole Jeep when it happens. It has almost caused me to wreck a couple times especially when I am in a right handed curve and this occurs; it caused me to go off road when I took a right handed curve and it occurred. This has been happening since April 2018, and I have had it in the shop several times. This has been an ongoing thing now I do not have the files with me today at work, but I do have them at home. I can upload the documentation at a later date. Unsure of exact date.

49 Equipment problem

Failure Date: 03/01/2018

Front end crossmember or also called subframe has rotted and rusted clear through at just over 10 years old I was informed by car mechanic. Jeep acknowledged the issue with the bad subframes and put an extended warranty on it. That only lasted 10 years. So car is now unsafe for the road and repairs are more then cars worth. Have read 1,000s of other complaints online for same issue with 2007 and 2008 Compasses.

50 Equipment problem

Failure Date: 03/01/2018

My new car comes with a free trial period of siriusxm travel link. Part of this feature is travel alerts which appear on the center console touch screen. There is no method for disabling these alerts, and depending upon where you are, you can receive multiple alerts per hour. These can sometimes be for weather over 200 miles away from your current position. The only way to clear the message is to physically reach over and touch the screen. This feature needs to have a setting to disable. On a recent trip driving in the snow near multiple weather patterns, I was reaching for the screen every 5 minutes because it blocks the map which I needed to follow. It's like my car is forcing me to be a distracted driver. How can this possibly be considered a 'safety feature' by sirius xm?.

51 Equipment problem

Failure Date: 01/12/2018

On 1/12/18 my vehicle would not start so I called for a tow to take to the dealership auto center they said it was a wire that was burnt that connects to the steering. Received it a couple days later the next day it would not start after 5 hours of waiting on a tow it started up and I drove it straight to the dealership. When they called the module was going out it got replaced and I was able to get the car back. The next day the car would not start again I kept playing with the ignition back and forth to see would it start nothing. Again requested a tow none came. By the time I was leaving for work I tried again it started I took it back to the dealership. They kept it for a few days and nothing was coming up on the machine. I drove it for a week or so and on 2/6/18 the vehicle would not start up after I had just got out of it from running errands and a few occasions I felt the steering wheel tighten and was hard to turn. Those times I was parked on parked on the streets but on Feb 6 I parked a few inches by the fire hydrant ran into the house to take the groceries and come out to move the vehicle it would not start. On all occasions it was not any lights on the dashboard and everything was work except the ignition would not start.

52 Equipment problem

Failure Date: 12/31/2017

Attached please find my work orders and the number of times I have called tow trucks. Since December 31, 2017, I have been dealing with continuous starting issues with my 2017 Jeep Compass, I have called (5) tow trucks so far, the dealership claims since they cannot duplicate the issue at the dealership, they cannot find anything wrong with my vehicle and continue to return my car keys back to me. My only solution for now is to continue call tow trucks, my vehicle is still under warranty, I have mailed, recorded and proven evidence of my starting issues, now it is almost March and my 2017 Jeep Compass still has starting issues. Two out of the six tow truck workers informed me that they have towed new Jeep Compass's and the reason for the towing is due to starting issues. I would like to request an investigation to see if there is any recalls needed for this particular issue. I have lost count on how many times I have called fca, spoken to managers, service managers and now the district manager and I have gone nowhere. My first roadside assistance was on January 1, 2018, they tried to jumpstart the battery no success, I waited until January 2, 2018 to call a tow truck to tow my vehicle to the dealership since it was a holiday, took 4 hours for them to arrive. Since February 18, 2018, my 2017 Jeep Compass is still at the dealership "unrepaired" they plan on returning me my vehicle this week.

53 Equipment problem

Failure Date: 12/31/2017

I have been experiencing starting issues with my 2017 Jeep Compass since December 2017, it is now almost March 2018. I have called so far 5 tow trucks and each visit at the dealership they can't find anything wrong with the vehicle. I have pleaded with them regarding my safety concerns, but pursuant to their "policy" they return me my car keys back. They want me to continue calling tow trucks until they can figure out what is wrong with it.

54 Equipment problem

Failure Date: 08/01/2017

Total electrical failure on the highway, no stability control, hvac, turn signals, hazzard lights, 4wd, every electrical item malfunctions, just the engine runs but all instrumentation and electrical accessory stop working in the middle of driving.



Compass Service Bulletins
Compass Safety Recalls
Compass Defect Investigations