Jeep Compass owners have reported 149 problems related to exterior lighting (under the exterior lighting category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Compass based on all problems reported for the Compass.
Every morning the instrument panel and the radio/navigation screen are very dark. All of a sudden it will turn on. Sometimes a mile down the road and sometimes 5 miles down the road. Sometimes it never turns on. If I need to use the gps/navigation directions this is a big issue as I cannot see the screen. I cannot see the gas guage or instrument warnings. I cannot see the spedometer.
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During night driving, the instrument cluster does not dim, staying bright and I am unable to manually lower the brightness, this produces a glare around the car which makes it extremely difficult to drive at night, I have also had instances where the instrument cluster dims during the day for a brief period of time where I can hardly read my current speed, then it returns to being bright after a few moments. I have not taken the car into Jeep for service yet but have an appointment scheduled.
The interior displays, instrument panel, and touch screen are stuck in bright day mode. The dimmer switch in the dash will not respond or change the brightness but still turns the overhead lights on and off. At night this causes blinding conditions and a glare on the windows decreasing visibility. The issue is to be investigated by the dealer, there was a wait to get it checked. There are no warning lights and the vehicle may be inspected at any time.
2018 Jeep Compass limited has the oem bi-xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (auto, on) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
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Since the last over-the -air (ota) software update, numerous systems have malfunctioned and then fixed themselves. The exception is the dashboard lighting problem to be addressed by NHTSA recall # 23v-576, fca recall # 88a which also started with the latest update, is continuous, not intermittent. I feel the most serious malfunction is when a turn signal will not turn off, irregardless of manual control/lever use. Overall, my main question / complaint is since all these problems were installed by the ota update, why can't the fixes also be installed ota instead of having going to the dealership? thank you.
The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice looking further into the recall, because it appears more vehicles are affected than stated.
Instrumentation not bright enough during daylight. Per NHTSA campaign id number 23v058000. Mine was not included in the recall. They say they can’t repair Jeep engineering working on it. How did they fix the recall cars?.
Having trouble with instrument and info screen lighting. Car VIN number not covered in first recall. I see today they issued another recall and again my car is not covered in the recall. We have a major problem with Jeep.
The cluster display on my vehicle is dim too non visible in full sunlight , daylight operating conditions . Automatic display functions turned off and manual brightness adjusted full, yet the dim to non existent backlight does not change. I been told this is a problem and fca engineers are looking at, but at what priority. It seems that more and more of these complaints are showing up. There needs to be a recall to fix.
Infotainment system and dashboard lighting is stuck on the brightest setting and not able to be turned down. Seems to be a software glitch or something. Driving at night is more difficult as blinded by the bright displays.
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
Dash cluster lights do not illuminate in daytime,not visible in daytime driving conditions,also gps screen same problem. It is a dangerous distraction. Went to dealer and they said Chrysler is aware of problem ,but there is no fix at this time.
Dashboard screen behind steering wheel and middle dashboard mounted screen are not adjusting for brightness during the day. The only things you can read during the day are the large velocity number in the center on the driver side screen and the blue line for route directions on the middle screen. . At night or very dim driving conditions the screens are bright enough to read, but in full sun it is all but viewless. I've read that there have been some recalls (90 vehicles) that were manufactured in summer 2022, but my VIN is not on that list.
The a symbol continues to appear on the dashboard which indicates a failure in the stop/start function of the vehicle. The vehicle has under 21,000 miles on it. I just purchased the vehicle a little over 90 days ago. Returned the vehicle to the service center where vehicle was purchased, and was told that it required an out of pocket expense of over $600. 00 . The auto-light button switches back to manual on its own.
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Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.
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all problems of the 2019 Jeep Compass
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My dash lights will dim automatically during day and can’t dim dash lights at night very frustrating.
I have insufficient backlighting of the instrument panel center cluster display. Making it unreadable during daylight driving. I see there was a recall on this but dose not come up for my Compass. With not knowing speed can be unsafe driving. I talked to dealer about this and they know of this issues and said they know of 3 more from that deal with same issues.
A few months after purchase, my hazard lights came on while the vehicle was off and parked in my driveway. I couldn't get them to turn off until I disconnected the battery. I scheduled a diagnostic with the Jeep dealership and before I could get it in, it started happening while I was driving it as well. I never know when it's going to happen. At the diagnostics appointment, they told me it's a problem with the electrical system but that they weren't sure exactly what is causing it. They offered to replace two parts at about $1,500 cost to me that "might" keep it from happening again. They wouldn't honor the warranty. When I reached out to Jeep directly, they told me it isn't covered. Since then it's gotten worse. The auto start/stop system doesn't work. Sometimes the hazard lights won't come on at all. I've been pulled over for driving with them on and I've been unable to turn them on when I needed them. I spoke with someone at Jeep again today because they have been on for that last 2. 5 hours and I have to start my car periodically to keep the battery from dying, and was told I needed to take it to another dealership and pay for another diagnostic. I don't feel safe driving this car. I stopped at rest area recently and my hazards stuck on when I got back in the car. I disconnected the battery to reset it but it happened again as soon as the battery was reconnected. I had to drive on the highway with them on. I can't signal lane changes or turns and people get in front of me, slow down, and turn their hazards on to try and let me know that mine are too. This isn't safe and Jeep won't take care of it.
After approximately 16 months of proper operation, the instrument cluster in the dash would no longer dim after dark. The vehicle has an "auto-dim" feature that reduces dash illumination from "full on" daytime illumination to an appropriate level for nighttime driving. With this lighting malfunction, the instrument cluster is extremely bright after dark and compromises the driver's night vision resulting in glare and with extended exposure, mental fatigue. In order to safely operate the vehicle after dark, one must prop a piece of paper or similar mask over the instrument cluster, obscuring view of the speedometer and other dash warning lights. This lighting malfunction is well covered on numerous Jeep owner blogs and message boards. I have had the vehicle inspected by the dealer where it was purchased and the diagnosis was the same as reported by many other owners: "there is no known cause and thereby, no known fix". There problem is acknowledged by fcs in their internal star case #s2208000157.
The hazard light button has gotten stuck several times. I went to my dealer and we compared my car with a similar 2023 Compass. Same problem. Then we checked the 2022 Compass and the hazard light on this model does not get stuck. The 2022 is more sturdy than the 2023 version of the hazard light button.
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all problems of the 2023 Jeep Compass
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While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.
Dashboard cluster display is not visible during daylight.
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.
My dash and radio can’t decipher when it’s night or day. Screen is dark during the day and I can’t see how fast I’m going or where I’m going. It was working fine for about three weeks into me having the car. Now it doesn’t work I just purchase this car. Problem has been confirmed by a dealer. The problem happened on February 25, 2023.
The dash lighting and radio are not dimmable, nearly impossible to see in bright daylight. Radio flashes on and off. Freezes up. Screens and input changes intermittently. The lights are sometimes too dark to see at night and dimmer switches don't do anything. I have had numerous problems with the electrical issues with this vehicle. There needs to be an investigation or recall for these issues. They get fixed at the dealership, only to return. Lastly, the defroster won't turn off. Heat is directed through the defroster and rear center stack when only on floor mode. Dealer says they fixed it and operating normally, but it isn't. Just too many issues with this vehicle. Seems to all be electrical in nature.
The Compass has been stuck in “night mode,” cannot adjust the navigation panel or more importantly, the dashboard. I cannot see the dashboard in daylight, not able to see mph, any warnings etc. I see there is a recall but my car is not listed. I took it to the dealer in mid March 2023 and they said there was nothing they could do. Please help! I purchased this vehicle used and the issue was present.
Screen stuck in night mode & I have bad eyes & need sunglasses during the day. Therefore I cannot see my speed or gauges at all during the day. Already have a speeding ticket because of it.
The dashboard screen and main screen have been stuck in night mode for months. This makes driving during daytime hours extremely difficult because the dashboard screen cannot be seen. This screen includes, but is not limited to, speed, tire pressure, lame departure warning, and temperature. The vehicle has been to the dealer multiple times and the manufacturer has been contacted. The problem has been known to the manufacturer since at least November 2022. A recalled was issued describing these problems. However, this vehicle was not included in the recall and while my dealer received permission to order the parts, the parts are still not even available to perform the repair and there is no eta on when they will be ready.
I have two issues with my vehicle. The first is the lighting on the instrument panel. As of February 7, 2023, the center display in my vehicle appears to be stuck in night mode, resulting in an inability to see the fuel gauge or warning lights during daylight hours. I have taken it to my dealer to report the issue, and they said that is a known issue with 2022 Jeep Compasses but they are not aware of how to fix it. The service technician agreed that it would be hard to deal with and dangerous to drive. I have hence found the recall information on the on the NHTSA site, but when I enter my VIN number, it says there is no recall for my vehicle. The second issue is that the forward collision warning light is constantly on. When I go into the vehicle settings, it sometimes shows that the forward collision system is on, but the warning light is on, so it's unclear to me whether the system is on or not, which is also not a safe situation. I noticed the issue intermittently in 2022 and reported it to my dealer in February of 2023 but they were not able to fix it.
The instrument cluster and the display screen cannot be dimmed either manually or automatically. They are both in full brightness mode at all times. This creates a driving hazard at night because the lights are so bright that I cannot see other cars, the road or road signs as clearly as I should. I took my car to a Jeep dealership and they told me it's a known issue but Jeep currently has no fix for it. The dealership provided me with their internal publication regarding internal lights that are too dim but this is the opposite problem than what I have. I told this to the service tech but he did not provide a response. I have attached the document.
My instrument cluster/dashboard glitched and became stuck in night mode. Whenever I would drive during daytime hours it became impossible to see my radio screen along with my speedometer since it's all a screen. Because of this I can barely see my speed or fuel level or any alerts along with not being able to see my gps screen. I brought it to the dealer and they have no fix for it yet so it's been sitting at the dealership over a month. I am currently trying to get Jeep to buy the car back from me. Thank you!.
Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.
I found online there is a recall for 90 cars that have a lighting issue with the display making it hard to see the dash during the day and/or in the sunlight. My car has this issue but no recall issued on it. It's a driving hazard, especially when sunny, because you can't read how fast you are going. It's an accident waiting to happen when someone is too focused on trying to see to avoid a speeding ticket instead of focusing on the roadway.
Dash lights will not dim and will not respond to dimmer switch. This causes a dangerous glare when driving at night and causes visibility problems. I am unable to drive my car at all in the dark.
Vehicle is experiencing the same issue for recall 15a, NHTSA campaign number 23v058000. The instrument panel no longer adjusts its lighting, and remains extremely dim at all times. This is especially detrimental during the hours of daylight. Vehicle is a 2022 Jeep Compass, similar to those under recall 15a, and is not currently listed for the recall. Fca refused to take the complaint until a dealer officially identifies the issue. The local dealership wanted to charge ~$160 for a diagnostic check.