Front Seat Belt Retractor problems of the 1999 Jeep Grand Cherokee

Seatbelt retractor is broken. Consumer is not able to have seat installed because retractor is broken so dealer will not install. Please provide any further information.

We have had the rotors "shaved" at 12,000 miles, supposedly replaced at 22,000 miles and started having problems again at 31000 miles car vibrates violently, driver seat belt keeps jamming, the differential had to be replaced and the fuel pump had to be replaced.

Our Jeep was hit from behind by a commercial van while we were sitting at a complete stop. The impact went mostly threw the trailer hitch on the back of the Jeep. My shoulder harness failed to catch at the point of impact. The lab belt did manage to hold me in place. I had mild back pains soon after the accident. The pain progressively got worse over time. I later found that I developed a herniated disc from the accident. This now is going to require surgery to correct. I'm 22 with no previous back problems. The collision didn't seem too sever. The other vehicals speed is unknown. There were 3 other passengers in the Jeep at the time. Their selt belts worked fine. They are all doing okay.

Passenger's restraint retractor malfunctioned, causing occupant to be unrestrained.