Two problems related to front suspension wheel bearing have been reported for the 2000 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2000 Jeep Grand Cherokee based on all problems reported for the 2000 Grand Cherokee.
Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; January 2000/brand new to sept. 2006. . . Some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a Jeep Grand Cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 Jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last Friday 9/15/2006 we asked about the Grand Cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon. . . $35,000. 00 is what I paid. We called Chrysler main customer service and was only told were sorry, the age of the Jeep and past warranty. . . What does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. No matter the age of the vehicle. . . Safety is safety. And if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles.
I purchased my 2000 Jeep Grand Cherokee in 1999. I have been in and out of the dealer service for repeat major problems. My tire squeaked loudly while driving and after a year of not finding the problem, and fixing what they thought was the problem the left front wheel bearing was replaced and solved that problem. During the problem with the squeak they informed me that the transfer case had a problem and the solution was to drain and refill the 4wd transfer case fluid, I had them complete the service. Also during my cargo door would not open neither would the window, they replaced the latch lift. The next problem was that I was noticing smoke coming from underneath my hood. I brought that to their attention and they notice a fluid leak and had to replace my cylinder head gasket. The smoke was still there after that effort and now my transmission has went out. I need an overhaul transmission that will cost $1800. 00 because now it's out of warranty. When I called the dealership they made it seem as if I did not take care of my vehicle. When my Jeep needs servicing I always went to the dealership (5 star) so they can help me take care of my investment. Any needed repair that was requested I had done. My Jeep only has 57,000 miles on it. The crysler company has most definitely lost a customer.