Owners/service Manual problems of the 2002 Jeep Grand Cherokee

One problem related to owners/service manual has been reported for the 2002 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Jeep Grand Cherokee based on all problems reported for the 2002 Grand Cherokee.

1 Owners/service Manual problem

Failure Date: 01/04/2015

Airbag system(orc module I have been trying to get recalls on my Jeep Grand Cherokee done ive dealt with the dealerships & Chrysler with no result. I started recording calls& have set up a whole file just for transactions & correspondence regarding my cars recalls. I'm disabled & need my car since Jan it has been in my garage. I couldn't believe my ears when I heard chryslers rep admit what they were doing to "get out of replacing recall parts" rendering my car useless I also read my car manual & it advised go straight to service, continuing to drive could result in accident or death with this warning. I called service told me to ignore was no recall open. Jump ahead months showed recall but referred me to Chrysler for part! I continued my battle & realized what was really going on & the rep. I spoke to confirmed what I thought was going on. He said he was so ashamed to be working for a company that would do this & repeatedly apologized as if to not be overheard. I can't fight Chrysler alone. When I call for an appointment at service dealership the say part not in check with Chrysler . I have a car that is a death trap sounds like they are waiting on older model cars to be traded in or got rid of so Chrysler wont have to pay for recall parts! he said "your exactly right about that I feel so bad its not right & I really want to help people but I can only say what they tell us. He offered to email about my disability & maybe expedite me the part but stated it probably wouldn't help. They are holding out forcing people to drive unsafe cars or get rid of them in my case the airbag warning light is left on & will stay on until the defect is repaired. Who would buy a car with the airbag warning light on & not be able to fix it! I need to get inspection and tags due or insurance will lapse. I hope you can help, best regards.


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