Three problems related to steering column have been reported for the 2002 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Jeep Grand Cherokee based on all problems reported for the 2002 Grand Cherokee.
When steering wheel is turned in either direction it makes a loud groaning noise.
: the contact stated while driving at no particular speed, the steering column made a popping noise. This occurred while turning the steering wheel to the right. The vehicle was taken to the dealer numerous times for inspection. The dealer replaced the brakes; however, that made no impact on the popping noise.
The steering column vibrates when turning the wheels (usually at lower speeds). Took it to the dealer 3 times, first time they replaced the hoses, second time replaced the steering column, and the third time they stated this was a problem with a piece of metal in the column that vibrates due to a small gap within the steering column. I was told this would be a few months, however, 6 months have now passed and I still have the problem. One side note, it seems to do it less in colder weather!.