Warning Light On problems of the 2002 Jeep Grand Cherokee - part 2

63 problems related to warning light on have been reported for the 2002 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Jeep Grand Cherokee based on all problems reported for the 2002 Grand Cherokee.

36 Warning Light On problem

Failure Date: 08/29/2013

Chrysler issued a recall on the air bag system occupant restraint control module (safety recall m35/NHTSA 12v-527 in Nov of 2012. Owners were notified of the recall in Jan of 2013. As of today Nov 20, 2013, according to my local dealer, Chrysler still has not made parts available to make the repair. This is unacceptable for a defect that according to the recall could cause "inadvertent deployment of the airbags and may increase the risk of injury and the possibility of a vehicle crash. " in addition in August of this year my air bag warning light came on and the dealer determined that the vehicle required replacement of the air system occupant restraint control (orc) module. Chrysler refused to pay for the repair even though the recall specifically states that the orc module "has a small chance of experiencing an electrical overstress condition. Should this overstress condition occur, it could damage one of the orc's computer chips. A damaged chip could cause the air bag light to illuminate. . . " I had to pay out-of-pocket $620. 89 for the repair, which Chrysler again refused to reimburse me after my follow up attempts to seek reimbursement.

37 Warning Light On problem

Failure Date: 05/20/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The vehicle was included in NHTSA campaign number: 12v527000 (air bags) however, the manufacturer stated the part for the recall repair was not available. The vehicle was not repaired. The approximate failure mileage was 120,000.

38 Warning Light On problem

Failure Date: 04/15/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12v527000 (air bags). The manufacturer and dealer were contacted and stated that the parts were not available for repair and they were unable to provide a time frame for availability. The contact was concerned because the air bag warning light was illuminated. The vehicle was not repaired. The approximate failure mileage was 133,000.

39 Warning Light On problem

Failure Date: 04/01/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that NHTSA campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The air bag warning light was also illuminated. The dealer advised that the part was not available for repair to the air bags. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 136,000.

40 Warning Light On problem

Failure Date: 03/15/2013

The contact owns 2002 Jeep Grand Cherokee 4x4. The contact received recall notice NHTSA campaign number: 12v527000 (air bags) and attempted to make an appointment for the remedy. The contact was informed by the dealer that the part was not available. The air bag warning light was also illuminated. Manufacturer was made aware of the issue. The vehicle was neither repaired nor service under the recall requirements. The approximate failure mileage was 75000.

41 Warning Light On problem

Failure Date: 03/01/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that NHTSA campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. Additionally, the contact stated that the air bag warning light was illuminated. The manufacturer was contacted and advised that the part was not available for repair. The contact had not experienced a failure.

42 Warning Light On problem

Failure Date: 03/01/2013

Safety recall m35/NHTSA 12v-527 orc module airbag light is "on" and "seat belt" lights. Warning lights are on and do not go off. I took the car to the dealership in roswell, n. M. And they informed me the parts were unavailable and that Chrysler would contact me. To date this has not happened. The danger is a inadvertent deployment of the front airbags. . Damage to the computer chip. The problem has now involved the seat belt warning lights to stay "on".

43 Warning Light On problem

Failure Date: 02/01/2013

Tl-the contact owns a 2002 Jeep Grand Cherokee. The contact stated that the vehicle could not pass state inspection due to the air bag warning light being illuminated. The contact received notification of NHTSA campaign number: 12v527000 (air bags) but was unable to have the vehicle repaired because the part needed to perform the recall service was not available. The manufacturer was contacted but could not provide a date in which the part would become available. The failure and current mileage was 131,449. Kmj.

44 Warning Light On problem

Failure Date: 01/16/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that NHTSA campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact received the recall notification in January of 2013. The contact stated that he had experienced the air bag warning light failure. The manufacturer was notified of the failure and stated the part availability date was unknown. The approximate failure mileage was 92,000 and the current mileage was 98,000.

45 Warning Light On problem

Failure Date: 01/05/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact received NHTSA recall campaign number: 12v527000 (air bags). The manufacturer and the dealer were contacted and stated the part was not available for repair. The air bag warning light illuminated intermittently. The vehicle was not repaired. The approximate failure mileage was 98,000.

46 Warning Light On problem

Failure Date: 01/02/2013

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2012, there should be a remedy available before January of 2014. The contact had experienced the air bag warning light failure. The contact mentioned that the air bag warning illuminated intermittently. The approximate failure mileage was 100,000 and the current mileage was 120,000.

47 Warning Light On problem

Failure Date: 12/15/2012

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnosis. The technician stated that the occupant restraint control module was defective and would have to be replaced but the part was unavailable. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.

48 Warning Light On problem

Failure Date: 12/01/2012

The contact owns a 2002 Jeep Grand Cherokee laredo. The contact stated that the air bag warning light illuminated. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the parts were not available for repairs under NHTSA campaign number 12v527000 (air bag). The failure mileage was not available.

49 Warning Light On problem

Failure Date: 11/29/2012

Tl- the contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light would intermittently illuminate. In addition, the anti-theft system would malfunction. The contact received notification of NHTSA campaign id number: 12v527000 (air bags). The contact spoke with the dealer and was advised that the parts needed to complete the recall repair were not available. The dealer was not able to provide a date in which the parts would become available. The manufacturer was not contacted. The failure mileage was 101,000. Kmj.

50 Warning Light On problem

Failure Date: 11/15/2012

The contact owns a 2002 Jeep Grand Cherokee. The contact stated he received NHTSA recall campaign number: 12v527000 (air bags) and that the parts were not available. The contact also mentioned that while driving 75 mph, the air bag warning light illuminated intermittently. The manufacturer was notified ten times. The failure mileage was 40,000.

51 Warning Light On problem

Failure Date: 11/15/2012

The contact owns a 2002 Jeep cherokee. The contact stated that while parked, the air bag warning light illuminated as the warning chime sounded. The vehicle was included in the recall under NHTSA campaign number: 12v527000 (air bags), and was taken to the dealer for recall service. The contact was then informed that the parts for the recall repair were not available. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.

52 Warning Light On problem

Failure Date: 11/01/2012

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 50 mph, the air bag warning light illuminated. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in NHTSA campaign id number: 12v527000 (air bags). The approximate failure mileage was 213,009 and the current mileage was 213,110. The VIN was not available.

53 Warning Light On problem

Failure Date: 08/15/2012

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign id number: 12v527000 (air bags), he was informed that the parts were not available. The contact felt that since the failure was reported in November 2012, there should have been a remedy available before January 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had experienced the air bag warning light failure as mentioned in the recall. The approximate failure mileage was 199,000 and the current mileage was 203,000. . . . Updated 03-12-14 the vehicle was repaired. Updated 03/20/14.

54 Warning Light On problem

Failure Date: 07/01/2012

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The manufacturer was contacted and informed the contact that the part for NHTSA campaign number 12v527000 (air bags) was not available and an arrival date could not be given. The vehicle was not repaired. The approximate failure mileage was 50,000. Updated 1/07/lj the consumer stated as of November 2013 the parts to repair the air bag were still unavailable. Updated 1/22/2014.

55 Warning Light On problem

Failure Date: 06/01/2012

2002 Jeep Grand Cherokee. Consumer writes in regards to air bag control module recall notice and seeks reimbursement for repairs. The consumer stated it has been one year, since the air bag recall was announced and Chrysler has yet, to remit compensation. In June of 2012, the air bag warning light illuminated and it remained lit whenever, the vehicle was driven. The code in the ecm showed that there was an issue with one of the sensors for the orc module. As there was no alternative, the consumer was forced to replace the defective module with a new updated module. The consumer submitted his original receipt and proof of payment by mail to Chrysler as instructed. Rather than receiving the reimbursement within 60 days as written in the notice, he was instead contacted by Chrysler who refused to pay for the replacement. He was informed that since the supplemental jumper harness was not yet available they would be unable to compensate him.

56 Warning Light On problem

Failure Date: 05/15/2012

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while parked, the air bag warning light illuminated as the warning chime began to sound. The contact received notification of NHTSA campaign number: 12v527000 (air bags) but was unable to obtain the remedy because the part needed to complete the repair was not available. The manufacturer was made aware of the issue. The vehicle was not serviced per the recall nor repaired. The approximate failure mileage was 80,000.

57 Warning Light On problem

Failure Date: 02/06/2012

I receipt safety recall m35/NHTSA 12v-527 on February 2013, every day callto the office dealer and said, I am not receipt the part. Please call again. I have problem because the airbag warning light is permanent on. Thank you so much for your attention and this problem.

58 Warning Light On problem

Failure Date: 01/10/2012

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in November of 2012, there should have been a remedy available before January of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had also experienced the air bag warning light being illuminated to indicate a failure. The approximate failure mileage was 90,000 and the current mileage was 130,000.

59 Warning Light On problem

Failure Date: 03/08/2011

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer where NHTSA campaign number: 12v527000 (air bags ) was performed the recall repairs but the air bag warning light remained illuminated after the repairs. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage was 125,000.

60 Warning Light On problem

Failure Date: 03/01/2011

Airbag recall (m35 / NHTSA 12v-527). After repairs were completed on 03/26/2014 the airbag and seatbelt warning lights still on. Dealer was not able to repair the defect. On 06/16/2014 dealer still not able to identify the cause and asked for $250 to further inspect the car to determine the cause. Dealer wrote on paperwork "no communication from orc need more time (and money) to diagnose. Customer declined at this time". I received the first notice in Jan 2013 and the official recall months later. No parts were available for months. As soon as I received the recall notice I took the vehicle to the dealer. How can it take almost two years (from fall 2012) and still no solution to the problem? it is obvious that the manufacturer is delaying the repair as much as possible to reduce overtime the number of repairs.

61 Warning Light On problem

Failure Date: 01/20/2011

The air bag warning lights came on and stayed on. The dealer tells me they need to replace the air bag operating module.

62 Warning Light On problem

Failure Date: 12/01/2010

Tl-the contact owns a 2002 Jeep Grand Cherokee laredo. The contact stated that while driving at approximately 55mph the driver and passenger frontal air bags deployed. The air bag warning light illuminated while the failure occurred. The contact suffered injuries to the ribs, left breast, and right arm. Nhtsa campaign number 12v527000 (air bags) was received after the failure occurred. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000 and the current mileage was. 100, 000. Li.

63 Warning Light On problem

Failure Date: 10/06/2010

A vehicle recall notice was received 13 months ago advising of imminent airbag deployment in vehicles which have airbag warning lights on. This description fits my vehicle. Over 13 months later, and none of the Jeep dealerships in the denver area have ever received parts for this repair. I would like to file a complaint against Chrysler regarding the failure to fix recalled units. 13 months is a bit extreme. And on top of that, new recalls have since been announced regarding the plastic fuel tank. I doubt that I'll ever see that repair. . .



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Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations