Side/window Air Bag problems of the 2003 Jeep Grand Cherokee

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. While driving 20 mph, the driver and passenger side air bags deployed without warning or impact. There were no injuries and a police report was not filed. The engineering analyst associate's representative, gary double, had the vehicle towed to spartanburg Chrysler Dodge Jeep (located at 1035 north church st ext spartanburg, SC 29303 888-404-4925), but it was not diagnosed or repaired. The vehicle was returned to the contact's home without explanation. The manufacturer stated that the repair would be the contact's responsibility since the recall repair was not completed. The case was closed. The recall details were not provided. The failure mileage was 190,000.

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 38 mph, the driver side air bag suddenly deployed. Moments later, the passenger side air bag deployed. There was no front end damage or impact to the vehicle. The vehicle was taken to the dealer, but no further information was available. The manufacturer was not notified of the failure. The failure mileage was 240,000.

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 65 mph, the vehicle filled with smoke and the driver and passenger side air bags deployed without warning or impact. The contact sustained unknown injuries that required medical attention. A police report was not filed. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v046000 (air bags). The approximate failure mileage was 200,000.

While at a stop sign, both side air bags "exploded" with a large bang and covered all side windows of this vehicle. We were fortunate that the vehicle was stopped rather driving and possibly causing a serious injury to both my wife and myself.

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v046000 (air bags). The parts for the repair had not been available for months. The contact was able to schedule a recall repair months later and was informed that the part was replaced. On one occasion, while the vehicle was parked, the front passenger side air bag deployed without warning or impact. The manufacturer was notified and indicated that they would not address the repair. The dealer diagnosed that the strap around the air bag was faulty and that the dashboard, strap, and air bag needed to be replaced. The dealer stated that the dashboard was no longer in production. The failure mileage was not available.

The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was stopped at a traffic light, the front passenger and driver side air bags deployed inadvertently. There were no injuries. The vehicle was towed to the driver's residence where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15v046000 (air bags). The failure mileage was approximately 110,000.

The driver and passenger side air bags deployed simultaneously while the 2003 Jeep Grand Cherokee was traveling on a paved highway. This unexpected deployment occurred without the Jeep cherokee suffering any form of impact whatsoever. The mentioned unexpected deployment resulted in injuries to the front passenger side occupant.

Tl- the contact owns a 2003 Jeep Grand Cherokee. The contact was included in NHTSA campaign id number: 12v527000 (air bags). The contact stated that months later, the air bag warning lamp stayed on indicating a malfunction. The vehicle was taken to an authorized dealer who stated the contact would need to have the vehicle diagnosed and was to check with the manufacturer to determine a remedy. The recall repair did not fix the vehicle because the contact stated that since the warning lamp stayed on, the front passenger side air bag was making a noise and the failure was progressing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,036. Dyd.

While driving north on I-75 from manatee county to tampa to go to work, both side air bags self-deployed. I had the car towed to ferman Jeep on sr 54. I called Chrysler and was told that the incident had been elevated and that an investigator would go out and call me within one business day. I called the next day and was told that the issue had been escalated and that I would be called within 1-2 business days, meaning Thursday. I called Thursday and was told I needed to wait until 8pm that evening. No call. I called satruday requesting an update on my vehicle. No call. I called this morning Monday July 7, requested to speak with a supervisor and was told that was not possible. I have no update on my only form of transportation and am desperate to understand, if my vehicle can be fixed. I need temporary transportation. I commute 100 miles in this vehicle every day. I need help escalating my case to the proper people. Thank you.

The contact owns a 2003 Jeep Grand Cherokee. The contact was driving 25 mph when the front driver and passenger side air bags suddenly deployed. The contact suffered minor burns to the wrist and the passenger suffered minor burns to the knees as a result of the air bag deployment. The windshield was also fractured. The contact called the manufacturer regarding the failure and the manufacturer advised that the vehicle was outside of warranty and there were no recalls for the failure therefore, they were unable to assist. The vehicle was not involved in a crash. The failure mileage was 99,700.

The contact owns a 2003 Jeep Grand Cherokee. While driving 40 mph, the driver's side air bag deployed unexpectedly followed by the passenger side air bag two seconds later. There was no impact, crash, bumps on the road, or sudden braking to cause the failure. The contact shifted into park and exited the vehicle. She expected the frontal driver's side air bag to deploy, but it never did. She called the manufacturer and they opened an investigation; however, they did not assume responsibility for the failures. The vehicle has not yet been repaired and the contact believes that the failure was due to a manufacturer defect. The current and failure mileages were 90,000. Updated 04-17-09 updated 04/21/09.