Brake Disc Rotor problems of the 2004 Jeep Grand Cherokee - part 1

The contact owns a 2004 Jeep Grand Cherokee. The vehicle vibrates while driving and worsened at speeds between 55-60 mph. The front rotors were replaced at 44,000 miles on 05/2006. The vehicle began vibrating again and the rear rotors at 47,000 miles shortly after the front rotors. The front rotors were replaced again on 04/2007 at 59,000 miles. The contact stated that 4,000 miles after the warranty expired, the transmission failed and had to be replaced. The current mileage was 63,700.

I have had multiple rotors replaced on the Jeep due to warping. This has been going on since I have bought the car.

- the contact stated that the 2004 Jeep Grand Cherokee's front rotors were warp due to poor caliper design. He needed to upgrade the oe-um on the brake caliper and disc. While driving at 60 mph with dry weather he applied the brakes, but the brake the pedal pulsated abnormally. He took the vehicle to dealership for repairs, but the parts were difficult to find. He returned for repairs twice, but they did not do any thing to vehicle because it was no longer under warranty. The failure mileage was 29500, and the current mileage was 30300.

: the contact stated while applying brake pressure at various speeds, there was an increased stopping distance, and the vehicle jerked from side to side without warning. The vehicle was inspected by a dealer who determined the rotors needed to be replaced. Afterwards, the problem persisted. The manufacturer was not alerted.

I took my 2004 Jeep Grand Cherokee to the dealer at just 39,000 km. After experiencing a grabbing / pulsing sensation on braking. The dealer indicated that all four rotors were warped??? seems a little early. I am following up with daimler.

: the contact stated while having other repairs on the vehicle, the dealership determined the rear rotors and brake pads needed to be replaced. The repairs were not made and there was a vibration in the brakes.

: the contact stated while the brake was applied, the vehicle rocked back and forth. The brake pedal also pulsated. The vehicle was taken to the dealership who determined the rotors needed to be replaced. An independent mechanic replaced the rotors.

: the contact stated while applying brake pressure at any speed, the brakes pulsated and there was an increased stopping distance. The vehicle was inspected by a dealer who determined the brake rotors were warped. The rotors were replaced but the pulsation returned. The vehicle was inspected by a dealer who determined the rotors needed to be replaced again. The manufacturer was alerted. The consumer stated the rotors were too small for the vehicle, which caused them to overheat and the warp. Updated.

Car was pulsating and shaking terribly when brakes were applied at 18,000 miles. Was told I needed new rotors and that they are not covered under warranty. I told the repair manager there was no way I paid $33,000 for my Grand Cherokee and was paying $600 to get new rotors every year. I called Chrysler and they said they would repair under warranty. At 29,000 miles, I have been told that I need new rotors again. Called Chrysler again and. . . Too bad they are not covered. This is bull, there is no way I would spend $33,000 on a car that needs to have rotors replaced yearly. I will never buy another Jeep and its too bad, I had no brake issues with my last one.

- the contacted stated that the steering felt stiff when attempting to turn to the right or left. The contact took the vehicle to the dealer, and was told he needed to replace the steering gear box. The odometer reading was 30000 at the time of the failure. The vehicle has not been repaired. The contact continued to have the problem with the steering stiffness, and he took the vehicle back. T the steering wheel vibrates due to warped brake rotors. He had them repaired, however, he continued to have problems with the rotors.

Problem with the rotors - they are warping every 8,000 miles the vehicle is a 2004 Jeep Grand Cherokee with only 25,500 miles on it.

: the contact stated that while driving at 70 mph on dry roads, the vehicle began to shudder while dressing the brakes. The shuddering stopped when the vehicle reached 30 mph. The vehicle was taken to a service dealer, where it was determined that the brake rotors were warped. The dealer replaced the rotors and the brake pads.

: the contact stated while attempting to apply brake pressure at various speeds the vehicle vibrated. This occurred without warning during normal braking on normal roads. The manufacturer was alerted however no inspections have been made. The rotors were resurfaced. Updated 06/19/06.

I leased a brand new 2004 special edition Jeep Grand Cherokee in December of 2003. At approximately 25,000 miles of normal driving conditions, the front end began shaking violently when applying pressure to the brakes. After reviewing the my car stats website I questioned whether it could be a rotor problem. I called the dealership and was told it would not be covered by warranty. The local dealership turned the rotors, reporting they were badly warped. They also ensured me that it would happen again and was widely known to be a Jeep Grand Cherokee issue. My understanding is that rotors should last much longer than 25,000 miles. I do not believe I should have to pay over $100 to correct an issue that is obviously a design flaw. I also do not intend to keep the vehicle beyond the term of the lease as I do not want to invest $400-$500 each time this happens. For anyone out there considering a daimler Chrysler product, think twice before signing on the dotted line.

I own a 2004 Jeep Grand Cherokee with only 16000 miles. At 12600 mile I had brake problems where the Jeep who shake violently when the brakes were applied to the point where someone might loose control of the Jeep causing a serious accident resulting in a possible death. I took it back to the dealer and was told that the rotors needed to be replace and the warranty expired after 12000 miles so I would have to pay $400 which I refused to do. I took the car to my personnel mechanic and had the rotors turned and new pads for around $100. Now with 16000 it needs to be done again. This is unacceptable. Its not right that every 3-5000 miles I need brakes! I was told that its due to the fact that the rotors through design toe in when applied causing excessive wear on the pads and rotors. This is a design flaw and needs to be addressed! I will file with the bbb here in MA. And the att. Gen but I'm hoping that you can assist also. . Read more...

: the contact stated while driving at various speeds while the brake pedal is depressed the vehicle vibrated. The dealer determined the front rotors were warped and replaced them which corrected the problem.

: the contact stated while attempting to apply brake pressure the brakes vibrated. This occurred without warning during normal braking on normal roads at all speeds. The dealership determined the rotors needed to be replaced. The manufacturer was alerted.

The contact owns a 2004 Jeep Grand Cherokee. The current mileage was 34,081. The rotors were replaced may 1, 2006 due to the vibration of the brakes. When applying the brake the vehicle would vibrate, this began on may 1, 2007. The mechanic stated that the rotors needed to be replaced again. The failure mileage was 33,000.

I own a 2004 Jeep Grand Cherokee. I had to put brakes on it may 30, 2005. Since that time I have had to put four additional sets of brakes. The last 4/25/06. The dealership service department and daimler/Chrysler both agree that the initial brakes on this vehicle were not of the standard, quality and durability needed. The last set of brakes were heavy duty and obviously cost considerably more than regular brakes.

: the contact stated while applying brake pressure at various speeds there was a pronounced vibration in the front end of the vehicle. The vehicle was seen by a dealer for inspection. The dealer replaced the front rotors and pads which corrected the problem. Updated 05/16/2006.

When braking at any speed greater than 20 mph the vehicle shakes violently. Daimler Chrysler stated the vehicle had too many miles on it (15,000) and would not do anything for me. After getting the brakes fixed I was told that this is a common problem for the Jeeps and that the rotors were bad.

Purchased 2004 Jeep Grand Cherokee with about 11,000 miles. By 24,000 rotors are showing signs of warping. When brakes are applied steering wheel shivers and also get pedal feedback. This is causing an unsafe driving situation and should not be happening with a car with only 24,000 miles on it.

I have a 2004 Jeep Grand Cherokee. I bought the one on the show room floor with 46 miles on it. In all of the vehicles I have purchased over the years I have never had so many problems. I just took it in for the 3rd time for brakes. I was told the rotors were bad again! of course the rotors will be warranty. However I was charged $90. 00 labor for warranty work, again. I told the dealer to go past the rotors this time and check the pads. They said they were worn 20-30%, but I brought the parts home and my husband said they were gone! the service manager said "Jeep knows they have a problem with their brakes and will not do anything about it"! I was getting 13 mpg after 36,000 miles. I was told if I got a tune up it would be better. Well, $300 later it is not better! now I get 12. 4 wd. . I had taken it to the dealer for the 4wd locking up. I was told not to use the pt 4wd. My husband was driving in ft 4wd in the winter and went to turn into a parking space. It locked up in the turn and we came inches from hitting a parked car. I called the dealer and was told this is normal. Please! normal? so nothing has been done about it. I had metal in the transmission. Now please tell me how that can happen? I am a 56 year old woman. What if I drove it the way commercials say you can? I have the extended warranty, but of course when something is done it isn't a covered expense. I really believe that I purchased a Jeep with alot of problems and don't know where to go from here. I am going to get my repair invoices together and call our local tv station. Toledo ohio has thousands of Jeeps in parking lots all over the city and I want the consumers to know what kind of problems they will have if they purchase one. I am looking forward to your response before I pursue further.

: the contact stated while driving at various speeds the brakes pulsated without warning. When the problem occurred at 3,500 miles the dealership replaced the brake rotors. The problem returned at 11,000 miles. After inspecting the vehicle the dealer replaced the rotors due to warping.

: the contact stated the rotors warped resulting in front end vibration at speeds of 50 to 60 mph. The brake pads and rotors were replaced by the service dealer three times. The replacement pads and rotors failed after driving about 6,000 miles and the contact is concerned this pattern will continue. The first time the vehicle was taken to the dealer, the front and rear brake pads and rotors were replaced. During the next two visits, only the front brake pads and rotors were replaced. The dealer was unable to provide an explanation for the wear until this most recent visit, 3/16/06, where it was determined to be caused by aggressive braking. Vehicle pulsated when coming to stop at traffic signal at speed of 25 mph. Contact felt it was a safety problem because of failure to stop or loss of control. Vehicle vibrated excessively when slowing at speeds of 50 mph or higher or for on/off ramps or traffic back ups on highways. It felt as if vehicle will not stop or lose control due to warped brake rotors. Happened on three occasions; 09/29/ 2005, 05/05/2005, and 05/16/2006.

: the contact stated the steering wheel would shake and the brakes pulsated at various speeds. The problem gradually became worse. Upon inspection the dealership determined the brake rotors were wearing down. The dealer will be turning the rotors.

I have taken my 2004 Jeep Grand Cherokee to the dealer twice for front end braking problems. Pulsating sensation occurs when braking @ speeds 40 & over. Vibration occurs into the steering wheel. On my first visit, was told "nothing is wrong". . . On my second visit, was told the rotors were warped. . There was only 17,000 miles on the vehicle! I drive 8 miles a day to work on city streets and I am not a heavy brake user. The dealer wanted 200. 00 per rotor !! I have never had rotors go bad so fast. I was advised to wait it out. . That the parts have to be defective. On a recent trip to the mountains, the problem with the brakes was very evident. The vehicle vibrated & pulsated so bad I feared for my life. Now that I am back in florida, the problem is barely noticeable unless I am on a 4 lane roadway doing 35-40 mph. I planned to take the Jeep elsewhere for brake service when I received a notice of a class action lawsuit regarding this problem. I have received a "free brake inspection". . I've already paid for 2 brake inspections!! I want the problem fixed. . . . As it should have been when I first complained.

: the contact stated while stopping at any speed, the vehicle shook. The dealership determined the front rotors were warped. The front rotors were replaced and the rear rotors were turned.

2004 Jeep Grand Cherokee overland. Had to replace front brakes and rotors after only 14717 miles. Owned 2 Jeeps previously and never had this problem before.

I purchased a 2004 Jeep Grand Cherokee in August of 2004. Within the first 7000 miles I had to replace the front rotors and pads due to warping. Daimler/Chrysler covered this service and replacement under warranty. Within the next 7000 miles they had warped again. Daimler Chrysler would not cover them this time. I had to pay out of pocket for aftermarket rotors and pads which were a better quality than what daimler/Chrysler used the first time. These rotors and pads have lasted about 12000 miles and have warped again. I highly doubt that someone buying a Jeep product would think that they have to change their front rotors and pads close to twice per year. I have learned to live with the shake that occurs due to the warping however when exiting a highway and decelerating from high speeds the shake is unbearable. I never expected to have to replace my front rotors and pads so frequently. On my last vehicle which wasd a Ford I replaced them every 24000 miles. I am aware that Jeep replaced the front calipers on their 1999 Jeep Grand Cherokees due to this problem. I hope that they issue a recall for these calipers soon before I am broke from repairing my front brakes. Thank you for taking my complaint.

I am reporting the second instance of front brake rotor warping on my 2004 Jeep Grand Cherokee which has ~27,000 miles. The first occurrence was at about 15,000 miles. On braking at speeds of >35 mph (even normal braking - not emergency braking), there is an excessive front end shimmy and chatter that seems dangerous. It seemed very unusual that the front rotors had warped at 15,000 miles, but the dealer said that brakes were not covered under the Jeep warranty so we paid for turning them. Now the front rotors are warped again and will require service. The dealer again says that this is not covered under the warranty so I will have to pay for turning them again or replacing them. We do not pull anything with the vehicle and rarely use the brakes for anything but routine stopping, so the rotors should not warp so frequently. Clearly there are design problems with this that could create an unsafe situation when braking if I were not to have the rotors fixed so frequently. For example, if the steering wheel were not gripped tightly during braking the vehicle could easily go out of control.

The contact stated the brake pedal felt as though it was pulsating. There was 15,000 miles on the vehicle. The dealership replaced the brake pads and cut the rotors. At 20,600 miles the pulsation returned. The vehicle was being taken to the dealership.

I bought a 2004 Jeep Grand Cherokee with 25,000 miles. Shortly after the purchase the Jeep would shake everytime the brakes were applied. The dealer reported I would probably need new brake pads and rotors. The dealer reports "that he is not aware that this is a common problem with 2004 Jeeps. " he stated the consumer would be responsible for the cost of replacement. He attributed the wear of the brakes to the consumers driving style. No action was taken.

The rotors on my 2004 Jeep Grand Cherokee are defective. At 31,000 miles, I felt a pulsing when I applied the brakes. The dealer inspected my brakes and said the front rotors were warped 0. 4. I do not use brakes heavily. The pads still have 3/8"(I have the old pads) remaining after 31,000 miles. When I had the rotors turned I asked the mechanic if this was unusual and his comment was, "Chrysler keeps him very busy. He also told me that he had to turn them down to the minimum allowed, so if this happens again I will have to buy new rotors. I replaced the brake pads, to be on the safe side. When I was bleeding the brake lines, I noticed the caliper twisted the rotor inward when braking pressure was applied. I am 62 and this is my first Chrysler car. I have never had to have the rotors turned on any of my previous cars, which before this Jeep were all gm cars. I believe the rotors and/or calipers/brake system is defective and need to be recalled and fixed. I contacted Chrysler in October about this problem and they have not answered me to date.

I own a 2004 Jeep Grand Cherokee and I am the original owner. I have under 30,000 miles on the car. When I brake, the steering wheel shudders and the brakes pulse. The dealer informs me that the rotors need to be replaced. Rotors should not need to be replaced at 30,000 miles. It is unsafe and expensive. Chrysler knows of the problem as it has been occurring since the 1990's and they still do not fix the rotors.