Brake Disc Rotor problems of the 2004 Jeep Grand Cherokee - part 2

85 problems related to brake disc rotor have been reported for the 2004 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Grand Cherokee based on all problems reported for the 2004 Grand Cherokee.

36 Brake Disc Rotor problem

Failure Date: 09/01/2005

: the contact stated while driving at various speeds when brake pressure is applied the front end of the vehicle vibrates. This occurs on normal roads and during normal braking. The vehicle was taken to the dealership for inspection. Upon inspection the dealership determined the rotors needed to be replaced however, no repairs were made. The manufacturer was alerted.

37 Brake Disc Rotor problem

Failure Date: 08/25/2005

Warped front brake rotors causing severe vibration when braking at speeds over 50 mph. Rear rotors replaced last year as well.

38 Brake Disc Rotor problem

Failure Date: 08/11/2005

At 13000 miles the steering wheel violently shakes when braking at 30 mph. Dealer checked and said all was ok. While evacuated for katrina an indpendent mechanic said the rotor was warped and did something to them. At 32000 miles the shaking became worse. Called dealer and asked about warranty/recall and was told not applicable. Just spent $500 to replace rotors in front. Back needs work also.

39 Brake Disc Rotor problem

Failure Date: 08/07/2005

I bought a 2004 Grand Cherokee,special edition brand new. After 6000 miles I needed new front brake rotors because they were warped at 8000 miles I needed new rear brake rotors because they were warped. At 12000 miles I needed new front brake rotors again because they were warped at 14000 miles I needed new rear brake rotors because they were warped. All rotors were replaced with genuine Jeep parts by a Jeep dealership. Now at 18100 miles I need new front and rear brake rotors because they are warped. I have to replace these rotors at my own expense. I believe that it is ridiculous to replace rotors every 4000 miles. It is a hazard, when I come to a stop, the entire front end shakes!.

40 Brake Disc Rotor problem

Failure Date: 08/05/2005

: the contact stated while driving 35 mph on mountain roads under normal road conditions, the vehicle pulled to either side when turns or braking were made. The vehicle was taken to the dealership who determined the front wheel rotors had to be replaced due normal wear and tear, however the vehicle had only 29000 miles. The front wheel rotors were replaced but the problem persisted and the dealership determined again the front rotors had to be replaced when they had been in use for only 11000 miles. The dealership insisted that it was considered normal wear and tear. The manufacturer was contacted who agreed to reimbursed the second rotors replacement but refused to recognize responsibilities for the first replacement. The contact was very concerned about the defective brakes because the vehicle had to be driven on mountain roads on a regular basis. Updated 10/04/06.

41 Brake Disc Rotor problem

Failure Date: 06/28/2005

Consumer complained about a braking problem, warped front/rear rotors. Consumer the problem fixed today. When applying the brakes the pedal pulsed and lost brake power with only 20,000 miles on vehicle. Consumer said vehicle did not pull trailers, make jack rabbit stops, or anything that would cause such a problem. Vehicle was serviced regularly by the dealer it was purchased. The rotors were turned instead of being replaced. O consumer expected this problem to recur, and felt that was a manufacturing defect.

42 Brake Disc Rotor problem

Failure Date: 06/12/2005

Driving at 65 mph I came upon an accident and had to brake rapidly. When I applied the brake the car shook violently and went into an uncontroble spin and ended up facing oncomming trafic in the opposing lane. Took the car 2004 Jeep gc to the dealer to check out why this happened the dealer said the front rotors were warped and had be replaced and was not under warrentee he also statedthey get 40 or more jgc in for brake work a month. Am I missing something here? ??.

43 Brake Disc Rotor problem

Failure Date: 06/11/2005

Brakes on my 2004 Jeep Grand Cherokee are a problem.

44 Brake Disc Rotor problem

Failure Date: 06/06/2005

Events : vibration when braking. Consequences : begining of loss of control problems because of the vibration in the steering wheel and vehicle. . This is a new car with 6000 miles. Rotors replaced because of warpage at 6000 miles. Dealer said there is no cure for this problem except to put new rotors on every 6000 to 10000 miles. You only know of the problem when it too late and the vibration begins. There were also two other people at the dealer when I was there with the same problem. I have a friend that has replaced his rotors 4 times in 34,000 miles. This has been a problem since 1999-2004. Without control of your brakes you have no control. Please look into this. It is a widespread problems in Jeep grand cheorkee's.

45 Brake Disc Rotor problem

Failure Date: 06/02/2005

Our 2003 model year Jeep Grand Cherokee has terrible brake rotors. The Jeep is used by my wife for a daily driver. We live in ohio in a fairly flat area. The vehicle is driven in town 95% of the time. The vast majority of that time is on the same road with a speed limit of 35mph. It is not a congested area that requires significant and or sudden braking. The rotors began to warp around 5,000 miles. The next scheduled oil change was around 8000 miles, and we had them replaced at that point. The rotors warped severely again around 20,000 miles. At which point the dealer fooled my wife into paying them for replacement Chrysler rotors as the brake warranty was neither covered under the 3/36 bumper-to-bumper warranty nor the 7-70 powertrain warranty. If I had not thought them to be under warranty, I would have never had the dealership replace them with components of such shoddy quality that they will warp again inside of one calendar year. The service manager told my wife that rotors should only last 10,000 miles. I am an automotive mechanical engineer. I uinderstand that the factors that contribute to rotor warpage are only heat and installation. Given the use of this vehicle (we don't even have a tow package), excessive heat can be eliminated. The failure mode eliminates improper installation. Poor quality material, not enough material, and inadequate manufacturing processes could cause warpage with significnatly lower heat threashold. Since Chrysler and now DC has been having the problem for decades, and they have changed the calipers in the '02 model year, I suggest that NHTSA pressure DC to upgrade the quality of the rotors. All they have to do is shed heat and take the wear of the brake pads on their surface. It is one of the more simple components in a vehicle. I would suggest that they not only replace the rotors for all Grand Cherokee owners, but replace them with a reputable name (non DC oem) rotors. This would alleviate all issues.

46 Brake Disc Rotor problem

Failure Date: 05/18/2005

I have a 2004 Jeep Grand Cherokee with 15,000 miles. The front brake rotors had to be replaced at 7738 miles, and now again at 15,440 miles. The warping of the rotors makes the car unstable and I have almost been in a few serious accidents, and did have one collision due to this problem. These rotors are flimsy and should be replaced with a better quality part.

47 Brake Disc Rotor problem

Failure Date: 05/01/2005

Bought 2004 Jeep Grand Cherokee in November 2004. Over the course of six months and 8,000 miles, brake rotors began to warp and cause increased braking distances and instability during braking. Dealer replaced the front rotors, and braking returned to normal. Over the course of the next 11 months and 19,000, the pulsation in the brakes returned causing instability in braking and longer braking distances. Manufacturer warranty has expired (12/12,000 miles for rotors). I will replace rotors with better quality parts to prevent warping in the future.

48 Brake Disc Rotor problem

Failure Date: 04/26/2005

2004 Jeep Grand Cherokee on 3rd set of front rotors at 18,869 miles. Rear rotors identified with same problem and Jeep will not cover under warranty. Multiple communications with Jeep have failed to resolve issue. However, when we emailed Jeep to inquire about whether or not rotors were upgraded on 2005 model to fix brake rotor problems identified on 1999-2004 model we were informed that "yes we did update the rotors on the 2005 model Grand Cherokee and changed the vendor for the rotors. " this, I believe, indicated that they identified a problem which required them to not only update the rotors but it was also severe enough to change vendors. I feel that Jeep should upgrade our front and rear rotors to either the 2005 model rotor (if appropriate) or upgrade to a different type of rotor which does not have a history of warping requiring replacement.

49 Brake Disc Rotor problem

Failure Date: 04/18/2005

Warped rear brake rotors causing severe vibration when braking at speeds over 50 mph.

50 Brake Disc Rotor problem

Failure Date: 04/14/2005

After only 11 months and approximately 7,200 miles car became difficult to control during braking at highway speeds. Brake pedal had severe pulsation, steering wheel shook harder, and car shook during all braking conditions. Dealer replaced front rotors. After 18 months and 12,000 miles, brake pedal began pulsating, and steering wheel started shaking during braking conditions. Dealer replaced front rotors again! the dealer informed me that the rotors are no longer covered by the manufacturer under warranty. I am very concerned about this problem and the lack of attention by the manufacturer towards resolving the problem. If the problem has not been resolved by the manufacturer, then am I expected to have the same problems again within 3,000 to 5,000 miles from now? and then who will be responsible for the cost? me. . . The consumer!!!!! the manufacturers of all vehicles have the responsibilty to provide a quality braking system in all vehicles that should work correctly and without problems.

51 Brake Disc Rotor problem

Failure Date: 04/01/2005

Consumer states: vehicle shakes only when braking. All 4 rotors are warped, at various speeds the vehicles shakes more so at 45 mph or more. Shakes more violently when braking from that speed. No indication of for warning until vehicle began to shake while braking. Diamler Chrysler will replace the front rotors, but not the back rotors, and refused to give information as one why they will only replace front, and not the back, and refuse to give information regarding deffect of rotors.

52 Brake Disc Rotor problem

Failure Date: 03/29/2005

Vehicle shook while driving, and a loud squeaking noise was heard coming from the rear of the vehicle when brakes were applied. Driver was able to maintain control of the vehicle, and took it to the dealer, and mechanic determined that left and right front and rear brake pads/rotors needed to be replaced.

53 Brake Disc Rotor problem

Failure Date: 03/01/2005

I purchased a 2004 Jeep Grand Cherokee overland in July 04. By Mar 05 the car began violently shaking when the brakes were applied. The dealer acknowledged the rotors were warped and resurfaced them at no charge. By June 06 the violent shaking occurred again and both the front and rear rotors were so severely warped that the mechanic stated the car was a hazard and could not be driven. The rotors must be replaced but the dealer stated this it is a wearable item and will take no action. It is unreasonable to expect consumers to replace the costly rotors annually and it is causing an extreme safety hazard.

54 Brake Disc Rotor problem

Failure Date: 03/01/2005

I have a 2004 Jeep Grand Cherokee. At approximately 15,000 miles (just over 1 year of ownership), the Jeep began with a pronounced vibration during braking. This was particularly bad when braking at highway speeds. Brakes were also less effective. I had the rotors replaced, but had to pay all labor costs and for the brake pads myself. At approximately 25,000 miles the same problem was occurring. I brought it back to the dealership and had the rotors replaced under the 12,000 mile replaced part warranty. The pads did not need replacing. Rotors should not become unusable before brake pads. I have owned a 1998 Jeep gr. Cherokee before this and it had similar problems with the rotors. I also know several other friends and family members with similar problems. Two of those people have 2002 models and one has a 2003 model. In all cases the problem continues time after time.

55 Brake Disc Rotor problem

Failure Date: 03/01/2005

Warped brake rotors at around 24,000 miles are causing a strong vechicle shudder on my 2004 Jeep Grand Cherokee when braking. This could lead to increased braking distance and a loss of vechicle control.

56 Brake Disc Rotor problem

Failure Date: 02/18/2005

Problems with braking system. Car has a pulsation in braking system. Dealer replaces and/or cuts rotors and problem re-appears. Vehicle has been to the dealer 10 times in the past 30 months for this exact problem.

57 Brake Disc Rotor problem

Failure Date: 02/12/2005

Consumer complained about a brake problem. The rotors were thin, and prematureky wore out. Owner contacted the dealer, and was told that the vehicle was under warranty. However, the brakes were notcovered by the warranty.

58 Brake Disc Rotor problem

Failure Date: 02/01/2005

Consumer complained about brake problems. When taking vehicle to dealer to be serviced they had to replace both front rotors.

59 Brake Disc Rotor problem

Failure Date: 01/08/2005

The front brakes pulsated because the front rotors were warped. The dealership re-surfaced the rotors and replaced the brake shoes, but the failure has recurred. This is a common failure with these vehicles , in which the dealership and manufacturer are aware of. The brake problem began initially at about 17,000 miles and became progressively worse. Resurfaced rotors at 20,000 miles and they began exhibiting problems at about 22,500 miles. Problem is continuing to worsen.

60 Brake Disc Rotor problem

Failure Date: 01/03/2005

2004 Jeep Grand Cherokee front rotors warped after 14,000 miles of mostly highway driving. In all my years of owning vehicles, I have never heard of such a thing being the fault of the driver as my dealership was trying to explain to me. The dealer wants to charge me $100. 00 to machine the rotors. How will this prevent this from happening again??? these rotors are defective and should be recalled and replaced. I have owned three Jeeps previous to this one and I have never experienced a problem like this. I think this will be my last Chrysler product.

61 Brake Disc Rotor problem

Failure Date: 01/01/2005

We bought a new 2004 Jeep cherokee and shortly after the 12000 warranty work we noticed an increasing shudder and excessive vibration when braking. At the 15000 mile warranty work, we brought it to the dealership attention. The vehicle was checked and found that the front wheel rotors were out of round and required turning. The dealership and service personnel have always been helpful and able to assist us with the vehicle but in this case they were unable to correct the defect. As we felt this was a manufacturing defect and safety hazard, we were told it was not covered after 12000 miles. Telephone contact with the national number for Chrysler was terse and were advised again that this was not covered. When asking to addressed this with a person higher up, I was informed that that was not possible and that this person was authorized to make all decisions relative to the problem. Not feeling safe with the performance of the vehicle, we went back to the dealership and had the rotors turned. Apparently, this will be an expected expense every 12000 miles. It was a definite safety hazard especially when braking going down inclines. I have been told this is a common defect for the Jeep cherokees.

62 Brake Disc Rotor problem

Failure Date: 01/01/2005

At highway speeds (around 60 mph) when applying brakes steering wheel shakes (vibrates), replaced front rotors, front pads, contact dealer, all that starting at 15,000 miles on a new car.

63 Brake Disc Rotor problem

Failure Date: 12/01/2004

Our 2004 Jeep Grand Cherokee special edition began shuddering when applying brake pressure. This is an extremely dangerous occurrence as it could easily shudder out of the driver's control. We took the vehicle in with 13,365 miles on it. Norman Chrysler Jeep Dodge service center stated that the rotors were warped out of round . 006 a piece. Both these and the brake pads were replaced. The dealership would not replace this under warranty. We were forced to pay out of pocket for something that was far beyond "normal" wear and tear. The service center rep told my husband that "your wife rides the brake. " this is not a true statement and I feel that daimler Chrysler is shrugging off responsibility for a potentially dangerous safety issue. Searching the internet I have found many many complaints of the same issue. We are currently up to 18,000 miles and I am waiting for the rotors to warp again. There is now a class action settlement associated with this obvious safety issue.

64 Brake Disc Rotor problem

Failure Date: 10/29/2004

Consumer states that he purchased his vehicle in 2003, soon in April 29, 2004 he had to take his vehicle to the dealer for the replacement of brand new rotors. The mechanic told him that his brakes were warped. This was at 7074 miles. Then on 10/27/04 he took his vehicle in again for brake problems, again he was told that he needed new rotors and that they were warped.

65 Brake Disc Rotor problem

Failure Date: 10/04/2004

Warped brakes on 2004 Grand Cherokee. Eas told by dealer it was due to the fact that I do lots of city driving. After doing some research this is a common problem in Grand Cherokees. I even had an associate that sold his for similar problem. While braking on highway the car violently shakes and is dangerous. This is the vehicle I transport my child in and it is not a responsible feeling I get when I put her in the car. Chrylser needs to address this issue with their customers. Looking at research I did this problem goes back at least 8 years.

66 Brake Disc Rotor problem

Failure Date: 09/21/2004

Vehicle shakes and vibrates without control when applying the brakes. I took it to the dealership while it was under warranty and they would not honor it because the rotors were warped. Said it was over 12,000 miles. I had the rotors turned twice now and they are still warped past the point of no return. I guess new rotors will need to be purchased. Chrysler should own up to their problems. Never had this problem ever with any other vehicle I have owned until Jeep. Not even a year old yet.

67 Brake Disc Rotor problem

Failure Date: 08/25/2004

While applying the brake pedal at low speeds vehicle shimmied uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that rotors needed to be replaced. The vehicle pulsated from the first mile at low speeds of 30-35 mph or less.

68 Brake Disc Rotor problem

Failure Date: 08/24/2004

(1)violent shaking occurs while braking at various speeds (2)brake failure,rotors warped. (3)taken to dealership, will not repair due to 15,000 miles on vehiclehad repairs done by private individual,will not take this vehicle back to dealership!!rotors turned and repaired $130. 00.

69 Brake Disc Rotor problem

Failure Date: 08/18/2004

When driving between 35-70 mph vehicle sways from side to side and is overly sensitive to standard corrections. Dealer stated brake rotors were warped, and replaced them under warranty at 9000 miles.

70 Brake Disc Rotor problem

Failure Date: 08/01/2004

The consumer felt that the problem had started when the vehicle was purchased and had only gotten worse. The problem first started on August of 2004. When the consumer applied the brakes he could feel the vehicle shake. There was a problem with the front driver and passenger side wheel brake rotors. The vehicle felt like the wheels were out of line. The consumer took it to a mechanic they cleaned the rotors and pads. The vehicle is a 2004 Jeep Grand Cherokee laredo.



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations