Five problems related to steering rack and pinion have been reported for the 2004 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Grand Cherokee based on all problems reported for the 2004 Grand Cherokee.
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 10 mph, the contact attempted a left turn when the steering wheel became extremely difficult to maneuver. The contact applied the brakes to stop the vehicle. The vehicle regained power steering after the contact restarted the vehicle. The vehicle was not taken to the dealer for diagnostics. The contact referenced NHTSA campaign id number: 03v079000 (steering:gear box other than rack and pinion) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 137,000.
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 25 mph and making a left turn, the steering wheel became stiff and difficult to maneuver. The contact also heard an abnormal grinding noise coming from the vehicle. The vehicle was taken to the dealer for diagnostics where the technician advised that the steering gear assembly would have to be replaced. The contact referenced NHTSA campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 70,000.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while making a left turn, the wheel refused did not respond. The dealer and manufacturer advised the contact of NHTSA campaign id number: 03v079000 (steering:gear box (other than rack and pinion), but advised that the VIN was not included in the recall. The vehicle was not repaired. The failure and current mileage was 115,000.
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 35 mph, the contact noticed that the steering wheel became extremely difficult to maneuver. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised that the gear box would have to be replaced. The contact referenced NHTSA campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) but was advised by the manufacturer that the VIN was not included in the recall. The approximate failure mileage was 106,000.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the steering wheel would become extremely stiff when attempting a left turn. The dealer was notified who advised the contact that the vehicle was not included in the recall associated with NHTSA campaign id number: 03v079000 (steering: gear box -other than rack and pinion). The manufacturer was not notified of the failure. The failure mileage was 60,000 and the current mileage was 100,000.