Three problems related to automatic transmission control module have been reported for the 2011 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Jeep Grand Cherokee based on all problems reported for the 2011 Grand Cherokee.
Tl- the contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds the vehicle would suddenly stall and shutdown. The contact stated that when this occurs they have to place the vehicle in the neutral position, press the start button, and place the vehicle into drive quickly in order for it to operate properly again. The contact stated the failure occurred multiple times. The contact then stated that their vehicle was previously included in a recall with the manufacturer id v51 (NHTSA campaign number not able to be identified) regarding the reprogramming of the pcm. The contact stated they had the vehicle repaired, however, they were still experiencing the failure indicated on the recall. The contact stated that the vehicle's warning light stating the serviced 4 wheel drive was activated illuminated and the vehicle's traction control deactivitates. The contact contacted the dealership (john l sullivan Chrysler Dodge located at 950 harter pkwy, yuba city, 95993 phone number: 855-580-5113) who informed that the remedy was not yet available. The manufacturer was made aware of the issue, however, they were unable to provide an estimated time for the remedy or a loaner vehicle. The manufacturer referred the contact to NHTSA to file a complaint. The manufacturer also opened a case regarding the matter with case number: 71748777. The approximate failure mileage was 115,000. VIN tool confirms remedy not yet available. Gl.
Tl- the contact owns a 2011 Jeep Grand Cherokee overland. The contact stated that the battery warning light illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly and the pcm. The alternator assembly had been extremely warm internally which had affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The dealer fred beans Chrysler Dodge Jeep ram (858 n easton rd, doylestown, PA 18902, (215) 348-7500) was aware that there had been two recalls for NHTSA campaign number: 15v879000 (electrical system), 17v572000 (service brakes, service brakes, hydraulic) and had scheduled an appointment for the recall repairs for may 10, 2018. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was notified of the failures. The approximate failure mileage was 83,000. Dyd.
Tl-the contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving 60 mph the vehicle shifted into fourth gear independently and stalled after a inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to an dealership where it was diagnosed the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case has been assigned however it was not guarantee due to the vehicle was out of the 36 month warranty. The approximate failure mileage was 90,000.