Fuel Pump problems of the 2011 Jeep Grand Cherokee

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the manufactuer exceeded a reasonable amount of time completing the recall repair. The dealer informed the consumer the part necessary to complete the recall repair was unavailable.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the vehicle shuts down while driving. The parts necessary to complete the repair have not been made available.

The contact own a 2011 Jeep Grand Cherokee. The contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. The contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. The contact stated this failure recurred several times. The contact took the vehicle to rockwall Chrysler Dodge Jeep ram (970 e interstate 30, rockwall, TX 75087) who replaced the fuel pump relay however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 107,768.

2011 Jeep Grand Cherokee. Consumer writes regarding fuel pump relay safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The vehicle was scheduled to be repaired on 3-25-2021. The consumer referenced recall p54/14v-530 and r09/15v-115.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer requested to be reimbursed for installing the fuel pump relay.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump and brake recall notice. The consumer stated he didn't have any problems with his vehicle prior to the recall notice, he made an appointment, to comply with the recall. However, on January 4, 2015, while driving on the highway the consumer almost had an accident. The vehicle was towed to the repair shop. It was determined the fuel pump needed to be replaced. The consumer believed the new overlay wiring had caused the original fuel pump to fail.

2011 Jeep cherokee. Consumer unsatisfied with customer service with Jeep and would like car fixed. The consumer stated the fuel pump relay needed to be replaced.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 75 mph, the vehicle stalled. The contact also stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer where the battery was replaced on two occasions but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the fuel pump relay needed to be replaced. The contact stated that the part was not available for NHTSA campaign number: 14v530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The failure was 72,000.

2011 Jeep Grand Cherokee. Consumer states intermittently vehicle will crank and not start and fuel pump signal issues. The dealer traced the problem to a fuel pump relay losing signal at the tipm module.

2011 Jeep Grand Cherokee laredo. Consumer states vehicle did not start. The consumer's wife was finally able to get the vehicle started. The consumer took the vehicle to the dealer, where the dealer informed him the fuel pump relay wiring harness overlay need to be replaced.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact mentioned that several attempts were made before the vehicle would restart. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000. Pam.

Vehicle refused to turn over, service 4x4 and engine light on. Brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no 4 wheel drive. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while I was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide database has this problem. I was told today that Jeep headquarters wants all reports sent to them to assist repair. I purchased this car used in October and have not driven it more then 1 week. I have a huge payment and huge rental bills I did file a case with Jeep customer but no help.

Several hours after parking the vehicle I noticed a sound like a small motor or fan coming from under the vehicle. I tried everything to get it to stop then looked at the fuses list and since the noise was coming from near the fuel pump I touched the fuel pump fuse. The sound stopped even though I had not removed the fuse. The vehicle was not able to start after that. The dealer has told me that Jeep has a problem with their "totally integrated power module" Jeep's case number [xxx] and that they have produced a work around electronic patch to by pass the integrated power module! I believe this is very dangerous because a by pass to a hot wired fuel pump is a formula for a disaster. There may be software that is supposed to cut off fuel in an accident etc in the computer module? since the problem results in the fuel pump continuously running many things could go wrong. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).