general problems of the 2011 Jeep Grand Cherokee

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 19v813000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA campaign: 17v572000; however, parts were not available for NHTSA campaign: 19v813000(electrical system). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced but the failure reoccurred. The vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. While driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed the vehicle with power train failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 130,000.

Letter from the state of west virginia office of the attorney general on behalf of constituent regarding the safety recall on his 2011 Jeep Grand Cherokee. The consumer stated the vehicle died while driving and the steering wheel locked up. The dealership was notified and advised there was no remedy. The consumer requested a loaner vehicle until the problem was resolved.

2011 Jeep Grand Cherokee. Consumer writes seeking reimbursement for repairs made to vehicle related to recall.

The contact owns a 2011 Jeep Grand Cherokee. The vehicle was included in NHTSA campaign numbers: 14v391000 and 14v154000 (service brakes , service brakes, hydraulic). Nhtsa campaign number: 14v530000 (fuel system). The contact was told by the local dealer that the parts were not available for the recall repair. The contact wa concerned that the safety issues were not being repaired in a timely manner the manufacturer was not contacted. The contact had not experienced a failure.

Tl-the contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14v350000 (fuel system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experience a failure. Pam.

2011 Jeep Grand Cherokee. Consumer writes in regards to vehicle struggles to start. The consumer stated the vehicle would crank, but not turn over. After multiple attempts, the vehicle finally started. While awaiting the dealers diagnosis, the consumer did some research and discovered the common cause seemed to be the totally integrated power module (tipm). The dealer confirmed, the problem was indeed the (tipm).

The first 3 weeks I had the vehicle the engine light kept coming on. I returned to the lithia dealership in santa fe 3 times to have it corrected. They accused me of fueling the car with the engine running. I do not fuel my cars with the engine running. The transmission had to be replaced at 4,000k miles because the robot at the factory did not seat the transmission fluid filter properly and metal flakes were found in the transmission oil pan as a result which damaged the valve box. The vehicle still acts odd at times ¿ jerking slightly when changing gears. At 45 mph while I was accelerating to merge onto the highway, the vehicle would change gears by itself into first gear. A young tech had been reading a service update bulletin and knew about this issue. It required a patch�for the computer and a download to fix this issue. I thought it was a miracle that I was not in an accident during this time. I have had so many issues with the Jeep not recognizing the key fob upon entry and or trying to start the vehicle. Forget the emergency key that is inside the key fob it was never properly keyed so you could use it in an emergency. At 15,000k miles the front sway bar had to be replaced. This vehicle has not been off-road and for the sway bar to break down like that is inexcusable. Sudden unexplained acceleration.