general problems of the 2012 Jeep Grand Cherokee - part 1

41 problems related to exterior lighting have been reported for the 2012 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Jeep Grand Cherokee based on all problems reported for the 2012 Grand Cherokee.

1 Exterior Lighting problem

Failure Date: 10/17/2024

Right front blinker burns out plus the socket burnt also, I replaced both parts around 10/25/2024 and the same thing happened. .

2 Exterior Lighting problem

Failure Date: 05/21/2023

I was driving and the battery light came on with a chime, within seconds the car smelled hot, the air conditioning went out, road hazard lights on dash indicating flat tire came on, windshield wipers were going on and off at different speeds and windows were opening and closing and then did not work at all. I got the car into the driveway as I was en route to our home. As I got car to the driveway I lost all power. I had the same thing happen in 2019 - report # 11255268. I do not know where to go to get the vehicle repaired or it the old recall will apply to this problem once again. Should I have the car towed to a dealer? I have my own private mechanic that addressed the problem in 2019. Please contact me ASAP. I don't know what the plan of action should be. Can I bring it to my own mechanic or does it need to go to a dealer. Please call or send me an e mail as soon as possible as I am without a vehicle. My number is 847-867-3921 or e mail me at kemahgal@aol. Com. Or sherlumpkins@gmail. Com. Or use both e mails. Thank you!.

3 Exterior Lighting problem

Failure Date: 03/21/2022

The 2012 Jeep Grand Cherokee overland headlamp assembly are defective and need to safety recall. The defect poses significant risk to driver especially at night. For example, this overland no longer level the headlamp low beam at the correct level. The light only cast out about 10 feet ahead of the headlamp. Even when engaging the high beam both headlights only show a few feet further. This is unsafe and risky when driving at night as well as on roads without any streetlights. It is like driving into darkness. The low beams headlights are pointing so low to the ground that they do not illuminate the license plate of another vehicle that is 10 feet in front. Prior to failure defect there was an in-dash notice stating the computer module lost communication with the right headlamp assembly. About a month later another message displayed the computer module lost communication with the left headlamp assembly. I took vehicle to local Jeep dealer for analysis, and they confirmed that Jeep headlight assemblies would have to be replaced with an estimated cost of about $3000. 00. I told dealer this defect is a safety risk, and it needs to be a safety recall. I have to limit significantly my night driving due to safety risk. I am asking the NHTSA and Jeep manufacture to issue recall to fix, correct, and replace this safety defect. Thanks for your prompt attention to this safety matter. Respectfully, owner, Grand Cherokee overland.

4 Exterior Lighting problem

Failure Date: 08/12/2020

Yo venia DE una cita entonces pase a una tienda y apague la camioneta despu's que regrese a la camioneta al intentar encenderla, la camioneta no encedia hasta que segu� intentando como a el tercer intento encendi� y sigui� funcionando con normalidad el problema aqu� ES que no me marca ning�n c�digo DE error y despu's DE esa fecha me contin�a fallando DE la misma forma solo que cada vez ES m's frecuente.

5 Exterior Lighting problem

Failure Date: 01/15/2020

While in motion, smoke started coming out of the front part of the roof inside the vehicle. After a couple of minutes, the passenger side visor began melting of its hinge until it fell off, then a flame began to come out of the hole where the sun visor is attached. This occurred even after visors were changed due to previous recall.

6 Exterior Lighting problem

Failure Date: 03/03/2018

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob baker Chrysler Jeep Dodge ram in carlsbad, California 92008 was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

7 Exterior Lighting problem

Failure Date: 01/11/2018

Chrysler is not providing the parts in a timely manner to my local dealership for recall 15v-879.

8 Exterior Lighting problem

Failure Date: 01/09/2018

Takata recall my visor caught fire while I was driving, vehicle shakes when stopped, check engine light remains on after numerous maintence check ups.

9 Exterior Lighting problem

Failure Date: 11/01/2017

Bad integrated power module.

10 Exterior Lighting problem

Failure Date: 08/01/2017

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not inspected and diagnosed by a dealer. In addition, the vehicle was included in NHTSA campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was not contacted. The failure mileage was not available. Parts distribution disconnect.

11 Exterior Lighting problem

Failure Date: 03/13/2017

The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 55 mph, the vehicle lost power and subsequently shut down. The malfunction indicator illuminated. The vehicle was shifted into park and restarted. The vehicle was taken to the dealer and the fuel pump relay was replaced; however, the failure recurred several times. The contact received notification of NHTSA campaign numbers: 15v115000 (electrical system) and 15v879000 (electrical system, interior lighting). The manufacturer was not made aware of the failures. The failure mileage was approximately 88,000.

12 Exterior Lighting problem

Failure Date: 02/03/2017

Tl-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the battery warning light illuminated along with dashboard lights flickering then going complete off, as well as the brake pedal failed to engage while being depressed. The contact stated that in order to stop the vehicle the parking brake was engaged and upon exiting the vehicle and opening the hood fire and smoke was seen coming from inside the alternator. The fire extinguished itself. The vehicle was towed to a dealer where it was diagnoses was unknown. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v634000 (electrical system) the manufacturer was notified of the issue. The failure mileage was 50,000. Aa.

13 Exterior Lighting problem

Failure Date: 08/27/2016

The contact owns a 2012 Jeep Grand Cherokee. Upon starting the vehicle and driving for approximately four minutes, the contact noticed smoke and flames coming from the center console where the sun roof controls were located. The vehicle was driven to the local fire department where the fire was extinguished. A fire report was filed and there were no injuries. The vehicle was towed to an independent mechanic and then to the dealer where it was awaiting repairs. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting), but the remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.

14 Exterior Lighting problem

Failure Date: 08/20/2016

The contact owned a 2012 Jeep Grand Cherokee. After the vehicle was started, smoke emitted across the top of the interior windshield. The vehicle caught fire and the fire department extinguished the flames. A police report was filed and no injuries were sustained. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was not notified of the failure. The failure mileage was 32,000.

15 Exterior Lighting problem

Failure Date: 08/18/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v279000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

16 Exterior Lighting problem

Failure Date: 08/15/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall was unavailable. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

17 Exterior Lighting problem

Failure Date: 05/20/2016

Wiring to ballast in passenger side headlamp melted and malfunctioned causing entire headlamp assembly to have to be replaced for $1400.

18 Exterior Lighting problem

Failure Date: 03/10/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

19 Exterior Lighting problem

Failure Date: 02/11/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20 Exterior Lighting problem

Failure Date: 02/11/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

21 Exterior Lighting problem

Failure Date: 02/10/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

22 Exterior Lighting problem

Failure Date: 02/05/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

23 Exterior Lighting problem

Failure Date: 02/03/2016

Low beam running light goes out. Had it fix three times and light still stops working while driving. On passenger side front.

24 Exterior Lighting problem

Failure Date: 02/01/2016

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

25 Exterior Lighting problem

Failure Date: 11/10/2015

My vehicle was returned to dealership when it stopped while driving on a public highway. At the time their were four (4) recalls. After two months at the dealership I was able to pick up the vehicle which was partly repaired including p36/NHTSA 14v-391. Approximately 75 days later(11-10-15) my vehicle caught on fire while located in front of my office. My vehicle while turned off and sitting for some 15 plus minutes caught fire in the driver's side sun visor vanity lamp. I was able to extinguish fire then notified dealership who sent wrecker to take vehicle back to their dealership.

26 Exterior Lighting problem

Failure Date: 11/09/2015

Vehicle was in motion when I noticed smoke coming out of the passenger vanity mirror area. I immediately pulled over, turned the car off, and called 911. The responding firemen had to cut a hole in the roofliner of the automobile in order to determine the location of the start of the fire, which they confirmed was the wiring to the visor. The direct cause of the fire was confirmed by service employees at the dealership the car was brought to, as well as investigative engineers for Chrysler, as faulty wiring to the visor lighting on the passenger side of the vehicle. The cause of this incident is directly related to NHTSA campaign #14v391000, Chrysler recall #p36. A recall for the visor wiring was issued, and repairs were made at the dealership. The fire in the vanity area of the automobile occurred roughly a month after the recall repair was completed. This leads me to believe that the solution for the recall issue is not sufficient and should continue to be investigated.

27 Exterior Lighting problem

Failure Date: 09/21/2015

This vehicle had the recommended recall repair for the sun visor completed on 5/19/2105. While driving the area above the rear view mirror began to emit smoke and within about 30 seconds flames erupted from the same area. The flames quickly spread towards the passenger side sun visor as I frantically looked for a safe place to pull over. It was 5:45am on a dark country road with no shoulder. I turned the vehicle off, exited the vehicle and called 911. The flames continued for at least another 15 minutes. When firefighters arrived they had difficulty stopping the burning though it was small because they could not access the battery for the vehicle (it is apparently located under the front passenger seat and unaccessible other than from under the vehicle. ) firefighters had to completely disassemble the electrical system to the sun visors to stop the burning. They identified a screw and wire that were the cause of the fire. It was not until I returned home and researched the recall that I discovered that the screw and wire assembly is the cause of the fires. This recall repair obviously is not a resolution to the problem. Had the flames spread to the driver side area I would have been injured or possible killed. Had I had a passenger in the vehicle they could have been injured or killed also!!.

28 Exterior Lighting problem

Failure Date: 07/24/2015

Jeep visor recall- fire inside my Jeep: I had the Jeep visor recall completed in January 2015, took my Jeep into the Jeep dealership in may/June complaining of a buring smell twice. They said I was on the list for the second recall parts to come in and they would call me. They said they inspected my Jeep and didnt see anything wrong and wished me the best (depsite my dome lights being dim and passenger light documented being completly out). My Jeep caught fire on Friday 7. 24. 15. The fire department said it started in the passenger visor. This has been a headache over who is at fault and I wish Jeep would investigate too. My family is now affraid of Jeeps, my daughter doesnt want to sit in the front row any longer and it has been a mess over a potential recall error. Please help! my car is destroyed per our insurance.

29 Exterior Lighting problem

Failure Date: 07/15/2015

I purhcased my used 2012 Jeep Grand Cherokee roughly one year ago from miller Jeep in springfield, PA. In July of this year, I was driving on my way home, and started to smell smoke. I got on the highway and immediately smoke started coming from the headliner. I pulled over and within about 3 minutes, my car was completely on fire. There was a safety recall done on the car to prevent this from happening. . Read more...

30 Exterior Lighting problem

Failure Date: 07/02/2015

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

31 Exterior Lighting problem

Failure Date: 06/22/2015

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system , interior lighting), 15v115000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. Parts distribution disconnect. Parts distribution disconnect. Dyd.

32 Exterior Lighting problem

Failure Date: 06/02/2015

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

33 Exterior Lighting problem

Failure Date: 03/20/2015

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15v115000 (electrical system) and 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

34 Exterior Lighting problem

Failure Date: 11/18/2014

I been calling around local Jeep dealer ships in my area and no one has parts for these recalls.

35 Exterior Lighting problem

Failure Date: 11/17/2014

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14v391000 (exterior lighting, electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.


Other Exterior Lighting related problems of the 2012 Jeep Grand Cherokee


Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations