general problems of the 2012 Jeep Grand Cherokee - part 1

The transmission is messed up for no reason for such low miles.

Aq14-003-fca-consent-order-7-24-2015 & 2019 safety recall [manufacturer recall number v62 & NHTSA recall number 19v-813]. Fca hasn't been in compliance with either of them regarding 'my' vehicle. 2015 consent decree implies should have been notifying car owners of any type of recall. 2017 recall was cancelled & 2019 safety recall was issued 4 years after the decree, 1 year after I bought the car, a safety recall was issued. Wasn't notified. 2 years later "I" contacted fca (now stellantis) to get my vehicle remedied by repair or replacement. Parts were shipped to a dealership but they used it on one of their customers. I asked for another set of parts. After that, absolutely nothing has happened up to now. Keep in mind fca had my information (email, phone & address) either from me emailing or speaking with a customer rep. It's been over 3 years since last heard from fca. On my side I no longer have ability to contact them directly since they became stellantis. 49 u. S. C. § 30166(f); 49 c. F. R. §§ 573. 6(c)(10); 577. 5(a), 577. 7(c)(1), & 49 u. S. C. § 30165(a)(1); 49 c. F. R. § 578. 6(a) NHTSA fined fca/stellantis > $100 million for 'not' making an effort to send recall notifications of any type of recalls directly to owners of their vehicles within a reasonable amount of time also to remedy the issue. If they don't comply $7,000 per violation & only remedy is replacing the vehicle in question. It's exact issue! been over 7 years waiting within a reasonable remedy, it never happened. This is a safety issue. I was assured it'd be fixed, never was. I'm putting my life at risk & others driving. Unbelievably the part sent to me the dealership without my consent & knowledge gave it to one of their customers. I called to complain & expected another part to be sent out to another dealership. It never happened. I never spoke to anyone at fca since then 3 years ago. There doesn't need to be a lengthy investigation. It shows my recall status as open. Proof of noncompliance.

This Jeep has had 2 recalls and repairs related to the fuel pump relay. The first recallrepair did not fix the issue, Jeep then replaced the relay again, which did not fix the issue. Then there was a new recall and repair, which also did not fix the issue. The car still has the exact same issues, the car will randomly stall soon after being started. I’m not sure what to do at this point bc I feel unsafe driving this car and it is my only vehicle.

While driving through the intersection after slowing down at light, vehicle completely stalled, turned off in the middle of the intersection and wouldn't start back up. I had to have it towed to dealership. I have had it in dealer prior to this incident for stalling issues just out of nowhere. They simply said they cannot find a cause. This is dangerous to me because vehicles behind me don't know that I am stalled out and almost hit me. Prior to this last time, I have been able to restart vehicle by putting in neutral and getting it to move on it's way, but still scary while vehicles behind me don't know that I was going to stall out. This last incident, I had to be pushed off of the road and then towed to dealer. Hoping they can find the cause and fix.

The transmission shifts strangely, and it seems like it cannot decide which gear it needs to be in for normal operations. It also causes the vehicle to stall while driving. Also, at times it stays in only one gear, and you cannot even shift gears manually. Intermittently, the vehicle starts out in a higher gear, and it doesn’t correct itself, so acceleration is way below what it needs to be. I have been fortunate to avoid a few crashes due to the stalling.

Estaba manejando a 35 millas y DE repentes la Jeep comenzó a perder fuerza y se apagó, tuve que durar como 30 minutos para que pudiera prender, porque cuando la encendía temblaba y los frenos frenos y el guía se ponían duro.

After getting my car back from big o doge in greenville SC I was on my way to work and stopped at a redlight when the light turned green my car just sat there and didn’t move I pressed the gas but nothing it just revved up like it was in neutral pressed the gas to the floor nothing all of a sudden it was like it jumped and took off…also did the same thing at a stop sign up hill and I had a car coming in the other lane as I was crossing the lane to get into the correct one…. I had open recalls and set up for it to be checked when I arrived at the delarship they told me my recalls were closed. My car was not checked or repaired at the time how can you just cancel a recall/campaign after notification and claim parts aren’t available but the car was never fixed? I called the delarship paid 400 for 2 diagnostics and they didn’t put my trans cap back on so now they’ve basically ruined my car and didn’t fix nothing.

My 2012 Jeep srt8 will be driving n jerking and feels unsafe think gotta be a n23 transfer case or final drive ordeal they have with different year not my year but should be and I don't feel safe at all n I paid a lot of money for this premium vehicle and getting run around and serv 4wd and traction control off n fcw off pops up after few minutes all at same time got transfer case control module coming in mail hopefully it works but if not it's gotta b update or flash transmission update but it'll literally be surging and when slowing down it'll fell like it's getting shift in wrong gear it's crazy.

Since owning this vehicle (2013), it periodically stalls while driving. There is no warning and most times I am on a highway or getting off an exit. When this happens, I have no power steering ability. I have been lucky so far and I have not caused a serious accident when these episodes have occurred. My wife refused to ride or to drive the Jeep because of this problem. I see online that other Jeep owners have experienced the same problem. I have taken it to a Jeep dealer for service since 2013 and they are never able to diagnose the root cause of this problem. This problem seems to be happening more often - I fear for my life and those around me due to this sporadic problem. Please hold Jeep responsible for getting to the root of this issue with these vehicles.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 40 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the rpm fluctuated before the transmission slammed into gear. The contact stated that the abs warning light and another unknown warning light were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure, and a failure with the accelerator pedal. The accelerator pedal was replaced, and other unknown parts were replaced on the transmission. The contact stated that the failure persisted. The contact stated that on a separate occasion, while driving 30 mph, the brake pedal was depressed but failed to stop the vehicle immediately and the vehicle stalled. After several attempts, the vehicle was able to restart. The vehicle was towed back to an independent mechanic, and it was diagnosed that the throttle had failed and needed to be replaced, and the accelerator pedal also needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The contact stated that recently the vehicle failed to exceed 40 mph while driving. The contact stated that the check engine warning light and abs system warning light were illuminated. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 87,000.

I have an on going issue with the vehicle stalling while slowing down for intersections, roundabouts and exit ramps. This has been happening since 2018. The vehicle traveling around 35-25 decelerating, the rpms will just drop to zero and the engine will shut off. No warning lights, codes or indication I have lost power. Latest incident was on 1/14/22 in mukwonago, WI after have only driven the vehicle for about 10 minutes. Coming from a 55 zone donw to a stop at an intersection the vehicle stalled with no warning around 30-25 mph. 1/16/22 I was entering a roundabout and saw the rpms dropping below idle to zero and was able to stop the stall by shifting the transmission into neutral. Rpms immediately went back to idle.

Symptoms are identical to recall w47, where loss of engagement between transmission and the differential inside ptu (power transfer unit).

When in motion (has happened multiple times on the highway) the engine will stall and the engine cuts off randomly while driving. No error codes or warnings come on, power steering and power brakes no longer function either but the radio stays on. Dealer has replaced the fuel pump relay twice but its not fixed. Because the computer doesn't recognize an error the dealer has said they can't diagnose it as an issue. But Jeep forums widely show that many people are still having this issue. .

A fuel pump relay failure result in a no-start condition.

In a pull forward park spot, shifted to reverse to back out. Car lurched backward very fast. Crossed the road, stopped by a 4� x 6� post set in the ground. The collision broke the post and cracked my car's rear bumper. I put my foot on the brake, but it could not control the speed. Thankfully, no people were in the road. No injuries. This was pin a commercial farm, where people can harvest the fruits and vegetables. The road is blacktop. My car left skid marks across the width of the road. It was a frightening event for me and my friend. I called my car dealer later to ask if there had been any incidents like this. . . Shifting into reverse and the car zipped off- out of control. Tech said � no�.

4x4 activate always in city street. Seat both front vinil broke, fluid water on the roof back when rainin . Sistem hidraulic dont lower the Jeep. Dificult to starter.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving, the vehicle hesitate and failed to accelerate. No warning lights illuminated. The vehicle was taken to planet Chrysler Jeep Dodge ram dealer, (400 e central st, franklin, MA 02038, (508) 520-1550) but was not diagnosed or repaired. The VIN was included in NHTSA recall campaign number; 19v813000 (electrical system). The manufacturer was made aware of the failure and informed the contact part was not available for the repair. The part needed for the repair will become available within a year and was provided case number. The failure mileage was approximately 100,000. VIN tool confirmed part not available. Aw.

My Jeep has been going into first gear on its on while in motion without me doing anything. It has been occurring for the last 2 years but is now happening with more frequency. It has usually happened after having been stopped at a stop sign or red light and after getting back into motion and up to speed but it has happened while driving without having recently stopped. I am usually in traffic and unable to pull over so I have been having to put it in neutral and then back into drive while in motion.

When I press the push start and the brake, the engine will stall and not turn over. It has happened multiple times in the 4 years I've had it. The last time I tried to start it, it would not crank. I used jumper cables to try and revive the battery. Doing this reverted power back to my vehicle, yet it would still not turn over. I then had to put the keyfob into the ignition and try it manually. Still nothing worked and my car will not turn over and start. It makes one click, and then nothing.

Tl- the contact owns a 2012 Jeep cherokee. The contact stated that while driving at 35 mph, the transmission unintentionally switched to neutral. The contact mentioned that the accelerator pedal was depressed but failed to accelerate. The contact stated that she moved the gear shiftier to neutral and back to drive. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic test or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Dr.

Having issues with gear shifting and the major complaint is the vehicle completely shuts down without warning and I have had vehicle in multiple times for the same issue and no answers. This happens as vehicle is moving and you have to pull over with no power no steering nothing. Scary deal. This has been going on for years.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at different speeds, the vehicle did not start. There was no warning. The failure recurred. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 81,000. Fe.

I have less than 76k miles on my Jeep. I have been the only owner, taking exceptional care of my Jeep, always getting oil changes on time and maintenance with very few city miles on my Jeep and I am having to pay 10k for a new motor and camshaft.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact stated that there was a leak in the transmission cooler and an unknown warning indicator illuminated. The vehicle was taken to teterboro Chrysler Jeep Dodge ram (located at 469 us-46, little ferry, NJ 07643) where it was determined that there was no recall. The manufacturer was made aware of the failure and provided case number: 59534039. The vehicle was not repaired. The failure mileage was approximately 95,000.

Had to have alternator and batter replaced at 54,000 miles. Two weeks after completing this repair, the batter light came on while driving. After turning off all electrical components, was able to get the vehicle to repair shop. Upon inspection by the mechanic, the power train control module was no longer working. The mechanic had to replace the power train control module. In addition, 3 days later, the alternator had to be replaced again due to the failure of the power train control module.

Transmission cooler/ac condenser leak at tube joints.

While in traffic transmission starts to kick as if trying to get into gear. . Only happens while in slow traffic of about 10-20 mph. . At normal running speeds all is well. I don't know if any known transmission recalls exist for my vehicle.

My transmission keeps clunking.

A/a trans condenser leak. Faulty condenser unit.

Hello, was hoping you could guide me. I have been having issues with my Jeep shutting off while driving. I could be on the freeway at a light or exiting the freeway and it shuts off. This issue has been going since the end of 2016. I decided to take it to another dealer they now say they have found a problem, but now Jeep is saying since I am over my miles they cannot cover the charges. Can you please help?.

The ability to manually downshift the automatic transmission while driving anywhere failed at about 63,000 miles. This necessitates the use of only the brakes to slow the vehicle when driving down hill. Because the brake rotors are undersized, this causes the rotors to warp.

There is a very common weld issue from Chrysler for the ac condenser which also doubles as the automatic transmission cooler. There is a change. . Read more...

Coolant on Jeep went to 245 red light went on. White smoke with bad smell out of the exhaust and no heat. Burning smell outside of car. . Took the car to petboys. They filled it with antifreeze and said it could be the head gasket . . Took it to Jeep dealer ran test said it was fine. . . 4 days later went to 245 again burning smell and white smoke out of exhaust. . Filled it with antifreeze again. Drove on highway and local streets. . . I'm afraid the Jeep will go on fire. . Please help, me. . Thank you.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. The vehicle was taken to the westgate Chrysler Dodge ram located at 6421 old westgate rd, raleigh, nc 27617, where the fuel pump was replaced under NHTSA campaign number: 15v115000 (electrical system) however, the failure recurred. The vehicle was taken back to the same dealer and the contact was informed that the VIN was included in NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

While driving home from work during rush hour traffic on the highway, the red battery light came for the first time since I owned the vehicle. Within minutes of the light appearing, the Jeep's air conditioning went off, all warning lights appeared on the dashboard and the windshield wipers turned on (without prompting them). All three of these things happened within seconds of each other so I tried to pull over to the side of the highway but the Jeep lost all power and stalled in the right lane of the highway. There was absolutely zero power so I was unable to turn my hazard lights on or put the car in neutral to roll to the breakdown lane (see attached picture). I then had to exit the Jeep into oncoming rush hour traffic in the left lane and luckily made it safety to the shoulder where I called 911 and triple a for a tow. The Jeep was towed to my local mechanic who said the alternator failed and that he had to unplug it from the battery since it was still producing excessive heat hours after it arrived there. I then called the fca customer service and referenced recall t36, since the exact same thing happened as the description provided (although I did not have any recalls on my VIN). They put me in touch with the local Jeep dealership to set up an appt so I paid for another tow there. The next day I receive a call from the service dept that my alternator failed, which drained my battery, which broke my module powertrain control computer totaling $2,134 in repairs. They cannot confirm nor deny that my Jeep is part of recall t36, but regardless since my VIN does not have any recalls on it, that I have to pay in full and that if down the road there is a recall that I will get reimbursed. I then call the fca customer service back and they check their internal system and confirm that I am not part of recall t36 and there are no outstanding recalls for my Jeep.