Radio/tape Cd Player problems of the 2012 Jeep Grand Cherokee

Our 2012 Jeep Grand Cherokee overland has started cutting off while in drive, without warning. There are no indicator lights on and the radio continues to play as normal. The only way you know the vehicle is off is by looking at the rpm display now at zero or because you can no longer use the power steering. After putting the vehicle in park and re-pushing the start button, the vehicle starts up as normal. This issue has happened on five (5) occasions and is the scariest thing ever!! after the first time this happened, we took the vehicle to the dealership to be told there weren't any codes coming up to signify that there was a problem with the vehicle and a tune up was suggested. We went months without the issue occurring, but it has started happening again. We've encountered this issue on city streets and once while taking the off ramp on the highway.

Over the last year I have had my Jeep Grand Cherokee in for service with the dealership I purchased it from for various things from standard oil change/tire rotation to a very serious issue that involved the Jeep shutting down or stalling while braking. This happens are various time for reasons that no one can seem to resolve. The dealership service department has not made one repair to the vehicle each time I bring it in because it does not show a code & they cannot recreate the problem, so they give me nonsense reason for it happening, the latest being short a quart of oil. Well needless to say, they topped off the oil & guess what, the Jeep stalled the next day while exiting the freeway. I cannot express enough how scary it is to be driving and have your vehicle shut down as you have no idea it has done this until you try to steer as you no longer have power steering. Lights are still on; radio is still playing but you have no power to your driving abilities. I have expressed to the service department with 2 service technicians (nick & jim) and the service manager (ken) and nothing has been done. I have shared with them the reviews and possible fixes I have found online but they refuse to even look at those items because there is no code indicating that is the problem. I have a car payment for a vehicle that I don't feel safe driving because I don't know when it might shut down again & no one at ewald Chrysler Jeep Dodge ram franklin will do anything to help me.

My car turns off while driving differnt times of the day could be in the morning or could be during the day. It just shuts off with no sign the lights are on in the front the radio is still on its happened several times. Some times does not want to start randomly. . . This is my 3rd time taking it into the dealer with this same issue and they keep saying nothing is wrong with it. This last time I was on the freeway and it just shut off. I just want them to repair it. The fist time I took it in I want to say I was under the warranty miles around 34 or 36000 I am going to confirm with the dealer.

The chrome tape in the cupholders comes up and cuts like a razor.

3/28/2015 (20,924 miles): this is the second time my 2012 Jeep Grand Cherokee has stalled when I put it in reverse after starting. I started the Jeep and put it in reverse and I began to back out of a parking space and it stalled. However, when I looked at the display showed that the Jeep was in park, however the shift lever was still in reverse, and the radio was still on like the car electronics were on. I moved the shift lever back into park. I pushed the start/stop button but I could not get the vehicle instruments or radio to shut off. I tried several attempts to start the vehicle, however it just clicked once and the starter did not engage. While my foot was on the brake, I put the gear shift in reverse and then back into park. I again tried to push the start/stop button and this time it just kept cranking but failed to start. The vehicle started to roll while the dash displayed p and I was in a level parking lot. When I stepped on the brakes they were hard to press. I used my phone to call moss bros service and they transferred me to the moss motors riverside, CA service center. I explained my situation but all service advisors were busy. I waited on the line for over 11 minutes and someone came back on the line and told me that someone would call me back. See call log from phone records below. I explained to the operator that if I could not get the vehicle to turn off that the battery would eventually go dead. After waiting on hold all this time I attempted to push the start/stop button one more time and this time all controls seem to shut off. I pushed the start/stop button again and the vehicle did start this time. (datetimephone #destinationminutes used / 03/28/157:33 am855-777-2770toll free call,11. 0.