general problems of the 2012 Jeep Grand Cherokee - part 1

129 problems related to equipment have been reported for the 2012 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Jeep Grand Cherokee based on all problems reported for the 2012 Grand Cherokee.

1 Equipment problem

Failure Date: 04/14/2026

Check engine light came on & auto shop says when they checked under dash, computer says “emissions” problem. They have to do a “smoke test” to see where there is a leak!!!.

2 Equipment problem

Failure Date: 10/18/2025

Both control arm bolts broke at same time, as no stress was put on them causing vehicle to go out of control.

3 Equipment problem

Failure Date: 09/10/2025

Alternator causing engine stall also electrical issues.

4 Equipment problem

Failure Date: 04/10/2025

While driving at normal speeds the engine and everything turns off without any warning. This makes it difficult to get off the road or highway due to loss of power to steering. This happens randomly but with increasing frequency. The vehicle has been at the Jeep dealership since 12 June 2025 and I'm being told they cannot figure it out. Allegedly the dealership service center is contacting Jeep after I had to tell them to do so. Vehicle is at crown Dodge, 6300 king rd, ventura, CA 93033 805-977-6526.

5 Equipment problem

Failure Date: 03/06/2025

While stopped at a stop light 5 separate occasions in eco mode. Vehicle shut off but would not restart unless I pressed the on/off button. I did not realize that it had happened and was almost rear ended because of it.

6 Equipment problem

Failure Date: 09/14/2024

The carfax confirms that landers mclarty huntsville: took possession of the vehicle on September 12, 2024, with 112,179 miles on it. Then recorded a sale to you on [xxx], showing 96,792 miles — a 15,387-mile rollback. That “mileage inconsistency” warning on carfax is not just a clerical error. It shows the vehicle’s official odometer history was manipulated or misreported — and landers mclarty is directly involved. My finance guy was travis christensen. In 2 attempts to resolve the issue, the first time I went in person, (6/10) he said “I will call back Wednesday when deonte sutton gets here”. Fine, I waited all day Wednesday, and there was no callback. In attempt to call them, I received no answer. I called today, (6/23), in attempt for updates on the situation. It felt as if he blew me off, saying “yea me and deonte have been trying to figure it out. I will call you later. ” I called back 2 hours later, and no answer, it didn’t fully ring so I was sent to voice mail as if he declined the call. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

7 Equipment problem

Failure Date: 07/15/2024

The entire vehicle turns off while driving down the road at 50mph. I am uncertain what part failed and have reproduced the issue on many occasions. This issue is a danger to not only my life but of those around me the vehicle shuts off unable to steer and unable to brake while still traveling at high speeds. This loss of control will result in the loss of limb or life if it hasn't already. Given the issue has existed for over 12 years now this needs to be investigated as the cause is completely unknown. When the issue accures it is without indication or warning it happens abruptly and seemingly without cause.

8 Equipment problem

Failure Date: 01/17/2024

Vehicle was purchased 8/11/23 had it less then two weeks broke down . Was smoking , was put in shop several times . Told it was battery, then alternator. Gotten out of shop a few days later same issue . Had extended warranty , was stuck paying deductible twice even though it was in the shop for same thing . Deductible $200 twice I had to pay . Come to find out the engine had gone bad , they replaced that if I’m not mistaken . Vehicle was in shop almost a month after we had gotten no results from the original dealership service center where we purchased the vehicle. They did not have the proper tools to repair the vehicle, ended up taking the vehicle to a Dodge dealership locally . After driving the car a couple months later it started smoking and jerking again would stop and would not crank . Was taken to the dealership again , told this time it was the transmission and extended warranty would not cover it . We were sold a lemon. Dealership knew exactly what was wrong with this they wanted to get it off their hands . This is something they know from from the start , unsafe to drive keeps smoking . We need answers fast someone is liable for the damage car they sold my son and I.

9 Equipment problem

Failure Date: 08/14/2023

Drain water from ac leaking into cabin & flooding driver side & filling up under seat well where ecu is located & sloshing around.

10 Equipment problem

Failure Date: 01/20/2023

I recently hit 100k and my Jeep has been stalling. The first time it happened I was goi g about 45mph then stopped in traffic. I went to accelerate and nothing. It didn’t sputter and no lights came on saying anything was wrong. Input it in park, pushed the button and it started back up. A few weeks later, I pushed the button to start it and nothing happened. It did not even turn over. Again, I was able to push the button and start it. The most recent time, a month or so after, I came off the freeway and was slowing down. Again nothing to alarm me of it dying, just died and my power steering went out. I pulled over, put it in park and restarted it without issues.

11 Equipment problem

Failure Date: 12/08/2022

My 2012 Jeep srt8 will be driving n jerking and feels unsafe think gotta be a n23 transfer case or final drive ordeal they have with different year not my year but should be and I don't feel safe at all n I paid a lot of money for this premium vehicle and getting run around and serv 4wd and traction control off n fcw off pops up after few minutes all at same time got transfer case control module coming in mail hopefully it works but if not it's gotta b update or flash transmission update but it'll literally be surging and when slowing down it'll fell like it's getting shift in wrong gear it's crazy.

12 Equipment problem

Failure Date: 08/03/2022

The entire leather dash has become the delaminated they had issued a recall on us for a six-month period in early 2020 they kept pushing back saying they didn’t have the parts and six months lapsed I am just worried if I were to get into an accident that the airbags on the passenger side would not operate properly due to the fact that all the leather has sagged and become unglued how can a manufacturer only make a safety recall good for six months the mechanic told me it’s because they only have a certain amount of budget on labor and parts to do safety recalls and that the shops don’t want their time taken up because it is such a time extensive process there were thousands of vehicle’s affected and a lot of them were unable to be fixed because of part shortage and the six-month timeframe they gave everyone how do I get this fixed without paying $3000.

13 Equipment problem

Failure Date: 01/18/2022

Vehicle has inexplicably, and randomly stalled, and lost power steering and power brakes while operating. This has happened on multiple occasions, during random times of the day/season, while in movement, and while stopped at a traffic light/stop sign. There is no rhyme or reason to how or when this happens, and frustratingly cannot not be reproduced by a mechanic or dealership. When it happens, all other systems that were operating continue to operate (eg. Radio stays playing, climate control (ac or heat), and the instrument panel doesn't indicate that anything is abnormal. Safety is a huge concern, as its difficult to control and/or slow the vehicle down, and we have barely avoided collisions. It has been taken to a dealer on multiple occasions, but to no avail, as the condition could not be reproduced. Other than the dealership's service department, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. We took ownership from the vehicles first and only other owner (my father in law) upon his passing back in April 2018. The condition happened within months of taking ownership, and has happened at least 8-10 times since then. The vehicle is available for inspection upon request. We would like to sell the vehicle (for this, and other reasons), but do not feel comfortable selling an unsafe vehicle to anyone. We have incurred rental car costs while the car is in the shop for diagnosis. Upon a quick search online, there was quite a bit of evidence of this condition happening with others.

14 Equipment problem

Failure Date: 01/02/2022

The recall is v62 but after the recall was preformed the vehicle is doing the exact same thing. While slowing down and braking the vehicle will stall without warning, with the vehicle not running the steering and braking systems are disabled which makes getting out of danger impossible. The vehicle needs to come to a complete stop, be put in park, then be restarted. This will be the third time this happened. I had the recall done then I had to pay the second time to get it fixed and now I need to bring the vehicle back to the dealership for the same issue. Chrysler will take no responsibility for the issue.

15 Equipment problem

Failure Date: 10/04/2021

When purchased vehicle was told to take it to local dealer. Vehicle was taken to local dealer on may 2021. To this day, they claim that they are still waiting for parts. I am 80 years old and disabled and stressing big time because I keep receiving information on mail stating that my vehicle is not safe. I have called your number and all I was told that they are waiting for parts. Please help. Thank you.

16 Equipment problem

Failure Date: 06/28/2021

I have repeatedly tried to get the recalls fixed for my 2012 Jeep Grand Cherokee, but all of the local dealers tell me Chrysler is only releasing one part per month per dealership and to just "wait!" I do not feel safe driving my vehicle. My vehicle is getting older, and other things keep needing to be repaired on the vehicle. It is just a matter of time before something bad happens to me. If they know there is a problem, how are they getting away with only releasing "one part per week" to each dealership across the country? this is gross negligence on Chrysler's part and a waiting game for something catastrophic to happen to people like me. Can you please offer a solution? I'm not as concerned about the visor. Should I be concerned about about the other recall besides the fuel pump? when I call the dealer, they say when the v62 part "for me" comes in, they will do all the recalls together, but I'm on a list "with a 100 people before me!" that is so unsettling. . . It could be more than a year!.

17 Equipment problem

Failure Date: 02/09/2021

I was driving on a city street when the vehicle lost accerlation. No check engine light. I stepped on gas it wouldn't accerlat. I then pulled the vehicle over to side of street. Put it in park and then turn it off. Then I restarted the vehicle and a lighting bolt came on dash. I couldn't gain speed, the only thing my vehicle did was roll in drive not speed at all.

18 Equipment problem

Failure Date: 01/14/2021

Starting early in 2019 my vehicle started having issues with staling . A recall (v62) was issued to resolve this issue. My vehicle was "repaired " per v62 resolution on 1/5/2021 @ corinth cdjr in corinth ms. Since, the 5th my vehicle has stalled 10 times in less than 100 miles driven. Generally while breaking on an incline or decline. Including 2 times today while taking my kids to school.

19 Equipment problem

Failure Date: 11/30/2020

Nhtsa recall number 19v-813 recall date: November 14, 2019 repair parts are still not available after one year. Vehicle has experienced stall while driving and now does not start. Dealership offered to tow vehicle to dealership but no estimate on time for repair. Recall r09 was previously completed.

20 Equipment problem

Failure Date: 10/01/2020

The leather dashboard on my Jeep Grand Cherokee is delaminating (I. E. , detaching from the dashboard). Chrysler is aware of the problem and issued an "x-81" extended warranty (which they failed to communicate to consumers) and is now refusing to take steps to correct the issue. This problem causes a distraction while operating the vehicle and if it continues to worsen it may impede visibility.

21 Equipment problem

Failure Date: 09/14/2020

4x4 serivice on my 2012 Jeep Grand Cherokee turns on all the time and I'm worried it won't ride the same in the rain when it has to run with all 4 wheels and it's just running with 2 while driving I'm really concern.

22 Equipment problem

Failure Date: 07/22/2020

I have had severe electrical problems with this car. The car randomly shuts down while I am driving which puts me and my family in very dangerous situations. It looks like there is a recall intended to address this issue but it sounds like they do not have a solution yet. The issue is getting worse and worse and I am not in a position to buy a new car right now. What do I do?.

23 Equipment problem

Failure Date: 07/11/2020

Hello, my vehicle has been under a recall since 2019 and Jeep has not found the parts yet still. My check engine light constantly comes on and I'm sure it is the fuel pump relay. I don't know how much longer until my SUV cuts out completely.

24 Equipment problem

Failure Date: 07/01/2020

Car unexpectedly stalls out while driving.

25 Equipment problem

Failure Date: 07/01/2020

In 2019 my engine light went on with code p0520 - oil pressure sensor. I replaced the oil pressure sensor and the engine light came back on a month later with the same code p0520, so I replaced the oil pressure sensor for a second time. Less than a month later I began getting a generic code p06dd. I have sense replaced the oil pressure sensor a 3rd time along with the oil filter housing and oil pump. It was fine for about a week but then code p0520 - oil pressure sensor returned. There issue is not mechanical and no one has been mechanical as all of the parts associated with the code have been replaced repeatedly. Nobody is able to resolve it and I cannot pass inspection until they do.

26 Equipment problem

Failure Date: 05/21/2020

Headrests popped a few months of each other while I was at a stop. I thought someone threw something into the car! hit the back of my head!.

27 Equipment problem

Failure Date: 05/01/2020

Dashboard pad cover is wrinkling and detaching from the dashboard top. The area most effected is on the passenger side. The covering has detached about 2 inches away from the windshield and has detached from the air vent cover. The detachment has caused the air vent cover to rise. The air vent cover is no longer flush with the top of the dashboard. While driving, the distortion in the dashboard pad covering and air vent cover distracts from my peripheral view and when I'm checking the right side or viewing the right view mirror. The service dealer at koons tysons corner, va was notified in may 2020. I was told there had been a recall to repair the dashboard pad, but parts were on order and there was a backlog for repairs. On December 28, 2021, the service center stated the dashboard pad replacement was expected June 2022. Now, each time I call reference the replacement, I'm told the vehicle is on a waiting list or I get a service person who has no knowledge of the recall or issue.

28 Equipment problem

Failure Date: 02/12/2020

My 2012 Jeep Grand Cherokee has issues starting. Push to start on key no longer works. Push to start in the car takes several attempts. The issue seems to be getting worse. Batteries have been replaced in keys. The issue persist when not using push to start and inserting key and cranking. It tries to crank, electronics flicker, then nothing. When I first noticed the issue the car would start typically on the second attempt. Yesterday it took around ten attempts turning the key to get the car started.

29 Equipment problem

Failure Date: 01/22/2020

I have had a problem with my car stalling randomly since the day I bought it brand new off the lot. I have been complaining to the dealership for 8 years now and they have never once offered to fix it. They kept telling me nothing was wrong with my car. The last time I took my car in for randomly stalling (while on the freeway), my warrenty has just expired and then they told me I had to replace my entire fuel pump system. Now a few weeks ago I received a recall about my fuel pump system saying do not drive your vehicle beaucse its unsafe. The manufacture has told me they will not supply me with a rental car, public transportation pass nor will they reimburse me for rideshare services. I have had nothing be problem after problem with this car I bought brand new off the lot. Now they are telling me not to drive it until its fixed but cant tell me when they can fix it. This is absurd. My dash board in my car also was defective (the leather covering it shrunk and peeled up). The manufacture told me it was "cosmetic" and they would not cover it so after years of complaining, I finally just paid for a whole new dash board myself out of my own pocket. Now they just sent me a recall for this part and I've already paid for it. How can you help?.

30 Equipment problem

Failure Date: 01/15/2020

While in motion, smoke started coming out of the front part of the roof inside the vehicle. After a couple of minutes, the passenger side visor began melting of its hinge until it fell off, then a flame began to come out of the hole where the sun visor is attached. This occurred even after visors were changed due to previous recall.

31 Equipment problem

Failure Date: 12/29/2019

To whom it may concern, I am writing this letter in regards to my previous vehicle that was involved in a accident. This vehicle had no work done, meaning the recalls on it were never done. And for that reason, I hold the manufacturer responsible for not making sure the previous iwners/dealers are held accountable for their actions. There were a total of 10 recalls on this vehicle starting from 9-26-2011 to 11-14-2019. And for that failure, it lead to an almost fatal accident of my lived one. I have all the necessary paperwork concerning this matter.

32 Equipment problem

Failure Date: 12/27/2019

There were two recall in late 2019 from fca for my Jeep. One has been for the fuel pump relay which Jeep has the part but I've been unable to schedule for repair because the Jeep dealership said they cannot get the part and blames Jeep (fca). Fca blames the dealership. The second recall was for the dash pad peeling up, which requires a new dash pad. Again I've been trying to schedule this for 1 1/2 years and again the dealership blames fca and fca says the dealership isn't ordering correctly and fca has recently told me that "someone" at Jeep has been cancelling the orders submitted without explanation. The fuel pump relay is a safety recall going on for the past 1+ years. The replacement dash pad has prevented me from trading in or selling my vehicle because the problem has negatively impacted the value of the vehicle.

33 Equipment problem

Failure Date: 11/14/2019

The recall was issued one year ago and no further action has occurred.

34 Equipment problem

Failure Date: 11/07/2019

The 2012 Jeep Grand Cherokee overland I purchased two years ago has started to completely stall while driving causing the power steering to not function as well as the brakes. This engine power turns off randomly at around 10-15 mph (when making turns, stopping and/or accelerating) but there are no warning lights that appear on the dash. All electrical power to the car still functions and the engine stall is not noticeable until applying pressure to the brakes or trying to steer the wheels. The first incident was (easter) 28 April 2019. The car shut off around 10 miles per hour as I made a left turn crossing the incoming lane into a parking lot. Luckily there was no car coming or a serious accident would have resulted. The frequency of these types of stalls have become greater. They are happening at least once a week without any type of warning. The most recent incident was November 7th 2019. This vehicle was released from the dealership on November 1st, 2019. The vehicle has been taken to the dealership multiple times to find the problem as well as maintenance. Nothing has been found that would cause this. The dealership says the vehicle is perfectly fine. As simple test drive will not be able to find the problem. This is the same concern as fca recall t59 and NHTSA recall # 17v-572.

35 Equipment problem

Failure Date: 10/26/2019

It was raining I had to start breaking was getting close to a red light, could not stop and crashed into another car and totaled mine and injured me.



Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations