general problems of the 2012 Jeep Grand Cherokee

Estaba manejando a 35 millas y DE repentes la Jeep comenzó a perder fuerza y se apagó, tuve que durar como 30 minutos para que pudiera prender, porque cuando la encendía temblaba y los frenos frenos y el guía se ponían duro.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 15 mph, the vehicle would shake uncontrollably while driving over a bump in the roadway. There were no warning lights illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000. The VIN was not available.

Symptoms are identical to recall w47, where loss of engagement between transmission and the differential inside ptu (power transfer unit).

Driving service air suspension light came on then front end dropped as pulled into driveway and put in park. Turned car off then on and suspension didn’t lift towed to mechanic and air suspension was changed. Air suspension light came on not even two years later saying service suspension towed to shop and they said transfer case control module was not working.

Radio not working at all sometimes or delayed. Volume not working or delayed back up camera not working or delayed air suspension not working at all.

4x4 activate always in city street. Seat both front vinil broke, fluid water on the roof back when rainin . Sistem hidraulic dont lower the Jeep. Dificult to starter.

Tl the contact owns a 2012 Jeep Grand Cherokee. While the vehicle was at a stop, an abnormal noise was heard from the rear of the vehicle. The vehicle was towed to rochester hills Chrysler Jeep Dodge ram (1301 s rochester rd, rochester hills, mi 48307, (248) 652-9650) where it was diagnosed that the floorboard needed to be replaced and the front pipe nuts both pulled out of the rear cross member, which needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Driving from the gas station to the highway when the rear air suspension failed to shut off and overinflated causing the forward mounts on the rear subframe to be ripped out of the body of the car which cause the subframe to crash into the exhaust, transfer case, and drive shaft which immobilized the vehicle. No injuries occurred luckily as the vehicle had not made it to the highway when the failure occurred.

When the outside air temperature goes below 20 degrees f , I get a message that the air suspension needs serviced. The suspension bottoms out. It makes it unsafe to be on the road. When the outside air temperature warms up into the upper 20 degrees it starts working again. This has happened several times since I purchased this vehicle new in 2012.

Vehicle has said service air suspension numerous times. Took to the dealer several times and the mechanic cant find anything wrong or replicate the issue. Now car is stuck with the front suspension all the way at the bottom and the back is stuck in a higher position. Hear air compressions in the back of the car, air suspension is trying to activate but wont move. Is able to drive at various speed. Attempted to raise and lower at park, neutral and moving at various speeds from 5-60mph. Was warned to not drive unless needed to because vehicle could lose control easily. Is up to date on recalls and service reports. Seems like a big safety issue.

I have two major issues. The first being that the leather on my dash has completely shriveled up into weird bumps and looks horrible. I'm not sure what would of caused it because it is something that I have never seen before. The second thing is that my back right suspension is messed up. The back left side of my Jeep sags when I put it in park and as it lowers into park level.

On April 16, 2018, I took my car into the glendale Chrysler Jeep Dodge dealership in glendale, mo, to obtain the alternator diode thermal fatigue recall replacement. During their inspection, I was notified that I also needed to replace the rack and pinion power steering module due to leaking fluid for $2300. 00. This item is connected to the recall of the alternator diode thermal fatigue problem. In addition, I was notified by the inspector that I had to replace the right rear shocks, also due to broken seals and leaking fluid. This car obviously is experiencing systemic failures, for which Jeep should be held responsible, since the car has only been driven by myself and has only 46,000 miles on it. These core items should last at least 100,000 miles. I have found that the dealership is charging me almost twice the going rate for replacing these items, and this is quite upsetting. I have found information on the internet that there are many similar complaints about these electrical failures, and feel strongly that your organization should issue a recall re the rack and pinion power steering module as soon as possible. This is a very dangerous failure and should be Jeep's responsibility. My car has had regular service check-ups, the last one being on December 9, 2017, to obtain the brake booster water shield recall replacement - another failure. Between December 9 and April 16, the car was not driven more than a few hundred miles, and always garaged and clean. No accidents in its history. And yet, its electrical system seems to be disintegrating. I feel my life is in danger in this car, and I obviously cannot sell it without these items being fixed, harming me further financially. Please act on this complaint as soon as possible.

33k milage took my Jeep in to get the routine oil change, the shop found the rack and pinion assembly was completely broke and the front struts were completely blown out at 33k miles this should not happen. The repairs cost $3,700. 00. If Jeep knows there was a problem in 2012 they should have taken care of it. Betty / thornton, colorado.

Usally when I drive the car slow the speed the cars turn off the dealer says the car was repaired but I have over 6 videos when my car turn off in the highway the danger is you can't use the steering because is to heavily to drive.

The air suspension in this Jeep doesn't work below 22f per Jeep there is a TSB for this issue but this should be a recall since -20f is common where we live. Last winter the pump wouldn't inflate the front suspension causing the back to be up in the air and the front so low that I couldn't see. The only way for it to start working again is to wait for the air to warm up or bring it to a garage. During this condition you can hardly see anything on the road. I feel this shouldn't be a cost for me to fix since this is a safety concern for anyone driving this cars during the winter where I live northern nd. TSB number is 08-034-12. I am going to most likely pay for this since I am sure by the time if anything is figured out it will be cold in this area again.

While driving on the highway the Jeep jolted/ jumped to the side when we drove over mildly unevenly paved roads or overpasses causing us to lose control of our vehicle momentarily. We were at 65 mph and the Jeep rocked a few times upon attempting to stabilize. This has happened numerous times and our last incident almost threw us into the side of a semi. The dealer cannot explain this and we have had new tires and an alignment done without any improvement. If we keep this car I know beyond a doubt that this situation will be the cause of a serious accident / fatality. There is 70,000 miles on this Jeep.

On June 24, 2016, between 1:30 pm and 2 pm, I was driving from brentwood CA to vallejo CA on hwy 780 w and after turning a curve on the freeway which sloped down towards curtola parkway, I applied the brakes at about 30 miles per hour after I emerged from the overpass which was at least 5 car lengths before the cars ahead of me which was stopped at a red traffic light. However, the Jeep continued to roll even though I pressed on the brakes to the floor board. When I realized the Jeep did not stop, after checking for vehicles on the left from the rear view mirror, I swerved to the left to avoid hitting the truck in front of me, but I still hit the left corner of the Nissan truck in front of me but the truck did not hit the vehicle in front of him. I damaged the right corner of the front of my Jeep. The Jeep is unsafe because the brakes failed and would have caused a fatal accident to me, my three passengers, and other vehicles had I been travelling at a high speed. I complied with all available recall repairs including the brake recall in 2014 and all the suggested Chrysler maintenance on the Jeep. I reported the accident to my insurance geico and to Chrysler.

My Jeep cuts off when I'm driving and stalls at times the check engine light has been on also since I purchased it. Was told the codes had to be reset. Took vehicle to dealer over 10 times after I purchased it dealer sent it out other places seen nothing turned off codes it seemed ok then every since then it does the same thing over and over now my warranty is out they see an issue I had extended but they only repaired recalls they say but my lights still fog from the recall and electrical still issue!.

The quadra lift suspension pump can fail at speed dropping the front end and/or the back end of the vehicle on the bump stops and creating a situation where the suspension is non compliant for the road surface potentially resulting in loss of control in a stopping or turning situation. (wife experienced pump failure on her way to work). The pump is known to have problems during cold temperatures. Jeep is refusing to acknowledge the failure.

Tl-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, the front of the vehicle went up and the rear of the vehicle went down and the vehicle bounced repeatedly. The contact parked the vehicle and when the ignition was turned to the on position the air suspension warning indicator illuminated as well as four unknown warning indicators. The vehicle was taken to a dealer where it was diagnosed that the air compressor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,600. Sg.

I have had multiple minor issues with this vehicle and returned for repair as many as 3 times to get them fixed. Those are minor compared to the challenges I encountered last week with the vehicle. I took it into service the brakes for normal ware and tear and had two recalls taken care of. I also had the rear window which was leaking fixed (3rd time) and dashboard trim repaired (2nd time). About an hour after leaving the dealer the check engine light came on. I returned to the dealer the next day and they discovered it had 2 bad codes that had something to do with a bad ground. Their first thought was the recall work was not done properly. Once they dug into the codes they discovered a couple of things. First the module-active dampening was bad at a cost to me of $749. 00. In my opinion this module had nothing to due with my care for the vehicle and should last the life of the car. It was so hard to get it took the dealer 2 days to find one. They also commented it was the first they have ever replaced. They also discovered due to the check engine light that one of the shocks is bad and will cost approx. $1600. 00 to replace and they are none to be had right now. They are on back order. Again another part that should not be replaced in less then 2 years of highway use. This is a srt model (the most expensive car in Chrysler's line) and it only has surface street and highway miles on it. As for the shock the dealer is asking Jeep to pay for all of it except $100. 00, we shall see. Finally they discovered something they call a "bracket" which is an electrical wiring harness was bad. It was explained to me that they repaired it but if it goes out again it will be another $1600. 00 repair. Once again should not a electronic component that would have to have the dash board removed to replace it last the life of the car?.

Informed by technician that I have the right rear shock to be leaking oil, causing the car to bounce, poor control, rusty brake pads and possibly more problems in the future. The vehicle also have been selected for an important safety recall (brake booster permaturely corrode. I not satisfied with all these safety problems for a car I paid off, bought brand new, only two years old, with such disturbing problems, constantly taking it to the dealership it is inconvenient. The seat belt is difficult to click, un-click and I am very disturbed. I am constantly at the dealership repairing and worrying about what will be next. Chrysler has sold to consumers like myself a poor quality vehicle.

Right rear shock is leaking oil, causing damage to suspension. Dealership contacted Chrysler and the part is back ordered and will not be available to 6-8 weeks. Unacceptable -this is a safety issue that should not be put off more than a month. So what do customers like myself do, drive around or stay home "carless" because I was sold a bad vehicle? investigation needs to be conducted and something must be done.

I bought the car brand new from safford Chrysler Jeep Dodge of warrenton, va. The car makes noises because of a defective absorber, which has been clearly determined in a manufacturer TSB. Also the car has a safety recall for brake booster issues. I took the car to the dealership (safford Chrysler Jeep Dodge of warrenton, va) last June 14, 2014 and they have recognized both issues but didn't have the parts needed in stock to do the repairs. After 2 months and several calls we are getting the same excuses and the repairs are still due. I am afraid they dealership is doing everything to avoid the repair and probably down the road say the car is not under warranty anymore. In the meantime we have a car with a recall and TSB issue that is not getting better.

I have had multiple problems with my 2012 Grand Cherokee. All of the external lights modules ---headlights and tail lights--- went out and had to be replaced due to an electrical problem then the car sometimes wouldn't start. The dealer couldn't replicate the problem so told me they couldn't do anything. Finally one time it happened at the dealer and they figured it was a defect in the keyless entry that was reading the signal from the key fob. Then when they were inspecting the car they found the rear shock was leaking. They ordered a new part in June and it was finally replaced in oct as the part was on back order. On a routine oil change the service tech told me I needed routine maintance check ( 30000 miles) to the tune of $1700 and wanted me to do it right then. . The day after this oil change the check engine light comes on. I called the dealer. They said it was probably because I hadn't done my 30000 mile check ( the day before). He said it could be variable things but probably a bad spark plug that needed to be replaced ( part of the $1700 check he had wanted me to do). I said I had other cars including a 2002 Jeep and I hadn't had to replace the spark plugs at 30000 miles. Then he realized my 3. 6 l car did not need spark plugs changed at 30000 ---- only the 5. 7 did. Yesterday I checked my fluids and saw the power steering fluid was way low. I called the dealer to see if this was normal. The tech said no--- the steering fluid was in a contained system and should not loose fluid. He said I must have a leak somewhere in the system. He said it was very dangerous but not covered under warranty. He said the engine could catch fire or I could loose steering. Why wouldn't this be covered under warranty? it is dangerous. The car only has 36000 miles and this leak should not happen.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle experienced trouble being operated. In addition, the lift feature functioned intermittently. The air suspension overheated warning indicator illuminated. The vehicle was taken to the dealer where it was remedied per NHTSA campaign number: 15v115000 (electrical system). The vehicle was repaired; however, the vehicle stalled. When the failure occurred, it took approximately three attempts to restart the vehicle. The vehicle was taken to the dealer regarding the lift failure where it was diagnosed that the control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was approximately 72,000.

The quadra-lift suspension failed and the front end dropped. The weather was in the low teens or high single digits. A warning was displayed: "immediate air suspension system repair/service is required. " also: "air suspension system cooling down--wait. " the dealer replaced a fuse. On Jan. 30, 2014 the same thing happened again in similar weather. The dealer replaced the fuse again, performed several tests and replaced the air control module. Last week an error code appeared in 25-degree weather: "air suspension system cooling down--wait. " an on-line search of Jeep forums, etc. Show this problem is not unique to me. The dealer says nothing else can be done until the front end fails again.